Gossby (gossby.com) has a 4.1 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 75% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 98% of negative reviews. Last updated 2026-08-10.
What people say
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Jason Desveaux · 1 review · Experienced 2026-05-23 ·
★★★★★
Easy to use website
Easy to use website. Delivered a week before they said it would be. Quality product would order from them again.
Reply from Gossby2026-05-24
Thank you for your wonderful feedback, Jason! We’re glad to hear you found the website easy to use and that your order arrived even earlier than expected. It’s great to know you’re happy with the product quality as well. We truly appreciate your support and look forward to serving you again in the future!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
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John S JTS · 1 review · Experienced 2026-05-22 ·
★★★★★
the item was pure junk
the item was pure junk! Put it in the garbage where it belonged.
Reply from Gossby2026-05-24
Hi Jhon,
I’m Robill from the Customer Service team. I completely understand how disappointing this must be.
I’d like to take this opportunity to assist you further. We’ve sent you a request for more information so we can review your order and the issue in detail, and work toward the best possible solution for you.
Looking forward to your reply and the chance to make this right.
Thank you!
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Christy · 5 reviews · Experienced 2026-05-21 ·
★★★★★
Very good customer service
Very good customer service. I had a small problem with one of my items and they solved it very quickly and reset the items. One of the items I ordered was a Childs jersey with their name and character on it and it is made very well and is cute.
Reply from Gossby2026-05-22
Hi Christy, thank you so much for your wonderful review! We’re really happy to hear that our team was able to resolve the issue quickly and that you’re pleased with the replacement items.
It’s also great to know that you loved the child’s jersey and found it well-made and adorable. Your kind words truly mean a lot to our team!
We look forward to supporting you again in the future.
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
Website is easy to access and order! Delivery Fast!
Reply from Gossby2026-05-24
Thank you so much for your kind feedback, Beth! We’re glad to hear that you found our website easy to use and that your order arrived quickly. Your support means a lot to us, and we’ll keep working hard to maintain fast and reliable service. We look forward to serving you again soon!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
Customer service was great. I ordered the wrong thing, they gave me a very reasonable option to get the correct order. It was my fault and they still took a hit to their bottom line to help me.
Then I had more trouble getting a payment to go through and sign up for things, and they saw that it was a difficult process and just shipped my order to me without collecting the minimal payment I agreed to.
This company has clearly got customer service figured out. I will seek to do business with them in the future because of this.
If you have bad experience with them, take a look at your role and actions before blaming them.
What a great experience!!
Reply from Gossby2026-05-21
Hi Tyler, thank you so much for your incredible and detailed review! We’re truly grateful for your kind words and are so happy to hear that our team was able to support you through the ordering and payment process.
We always aim to make things as smooth and stress-free as possible, so it means a lot to know that you felt well taken care of. Your understanding and fairness are sincerely appreciated.
Thank you again for your trust and support. We look forward to serving you again in the future!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
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Shannon · 1 review · Experienced 2026-05-20 ·
★★★★★
Thank you
Thank you! My husband loves it!
Reply from Gossby2026-05-21
Thank you so much for sharing, Shannon. I’m so glad he loves it. Looking forward to creating more for you soon!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
Bought this for my mom for Mother’s Day. First, it came from China. Second, the quality was very poor. It fell over on the table because it was wobbly and uneven, and the flowers broke. If you’re reading this, save your money!
Reply from Gossby2026-05-21
Hi Brandon,
I’m Jill from the Customer Service team. I completely understand how disappointing this must be, especially since it was meant to be a Mother’s Day gift for your mom. I’m truly sorry to hear about the poor quality, the wobbling issue, and the damage that occurred when it fell over.
I’d like to take this opportunity to assist you further. We’ve sent you a request for more information so we can review your order and the issue in detail, and work toward the best possible solution for you.
Looking forward to your reply and the chance to make this right.
Thank you!
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customer · 6 reviews · Experienced 2026-05-04 ·
★★★★★
Poor product and poor customer service
Im writing this cause you asked for mor info
I ordered a cup with people on it with their names th e names were so small you cant read them and the people were small to so i sent a message to them they talked to me said they would get back to me in 24 hr and that never happened .that was may 4th still nothing yhis is the 3rd time now sending a message
Reply from Gossby2026-05-20
Hi there! This is the WeCare Team.
We sincerely apologize for the frustration and inconvenience you’ve experienced regarding your custom cup order. We understand how disappointing it must be to receive an item where the names and characters were smaller than expected, and we’re especially sorry that you did not receive the follow-up response you were promised.
Thank you for bringing this to our attention again. We truly appreciate your patience and would like the opportunity to look into this further and help resolve the issue as quickly as possible.
I have requested more information here so I can personally check your order and assist you directly. Once I receive the details, I will review everything promptly your communication with our support so I can assist you instead.
Thank you again, and we look forward to hearing from you soon.
H
Helen Engelmeyer · 1 review · Experienced 2026-05-18 ·
★★★★★
Adorable Item
Delivery was prompt and item is absolutely adorable! My grandson is expecting his first baby, a little girl, and will love the knit cap featuring their two dogs. Will definitely order again as she gets older. Thank you!
Reply from Gossby2026-05-20
Thank you so much for your kind words, Helen! We’re thrilled to hear that you loved the knit cap and that it arrived promptly. What a special time for your family — congratulations on the upcoming arrival of your great-granddaughter! It means so much to know the custom design featuring their two dogs made it even more meaningful. We truly appreciate your support and look forward to creating more special items for her as she grows. Thank you again for choosing us!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
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PAULA SCIALLO · 4 reviews · Experienced 2026-05-19 ·
★★★★★
Many subject matter choices
Many subject matter choices, so it’s important to go through all those choices.
Grandaughter received it for great grandson and was very pleased by the quality and the whole presentation.she said it’s a great gift.
I had ordered three for different children at different addresses. I plan to order more in the future.
Reply from Gossby2026-05-20
Hi Paula! Thank you so much for your thoughtful feedback! We’re so happy to hear that your granddaughter and great-grandson loved the gift and that you were pleased with the quality and presentation. We’re glad you enjoyed the wide variety of subject choices as well. It means a lot to us that you trusted us with multiple orders for different children, and we truly appreciate your continued support. We look forward to creating more special gifts for you in the future!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
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Janet R Tuller · 3 reviews · Experienced 2026-05-20 ·
★★★★★
The t shirts I was looking for
The t shirts I was looking for, there was a great selection. And the service was very good to respond my many emails about my order. I was worried it was not going to get here on time and Goosby was true to there word. I will definitely be a returning customer and pass on the information and site to my family and friends. God bless and thank you.
Reply from Gossby2026-05-20
Thank you so much for your wonderful feedback, Janet! We’re thrilled to hear you found the perfect t-shirts and enjoyed the wide selection available. It was our pleasure to assist you and respond to your emails throughout the process. We completely understand wanting your order to arrive on time, and we’re so happy we could deliver as promised. Your kind words, support, and willingness to recommend us to your family and friends truly mean a lot to us. God bless you as well, and we look forward to serving you again in the future!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
Excellent service, I made an error and forgot my apartment number, so my custom t-shirt for father's day was returned, I reached out and they handle the situation fast and immediately, helped me to resend my order. Thank you so much for all your help.
Reply from Gossby2026-05-20
Hi Angela! Thank you so much for your kind feedback! We’re very happy we could quickly help resolve the address issue and get your custom Father’s Day t-shirt back on its way to you. We understand how important special gifts are, and we’re always glad to assist however we can. Thank you again for your patience, support, and for choosing us — we truly appreciate it!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
Very beautiful puzzle for mom day. Quality is perfect. Customer service one of the best i’ve ever seen
Reply from Gossby2026-05-19
Hi Luca, thank you so much for your wonderful review! We’re so happy to hear that you loved the Mother’s Day puzzle and that you were pleased with both the quality and our customer service.
Your kind words truly mean a lot to our team, and we’re honored to have been part of such a special gift.
We look forward to supporting you again in the future!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
J
Jeff Shaw · 2 reviews · Experienced 2026-05-13 ·
★★★★★
They provide great products and…
They provide great products and reasonable prices. There was a shipping issue where my product was delivered 2 days late. They offered me a refund on the shipping costs and made the entire process simple and quick.
Reply from Gossby2026-05-19
Hi Jeff, thank you so much for your thoughtful review! We’re really happy to hear that you’re pleased with our products, pricing, and customer service experience.
We also appreciate your patience regarding the shipping delay, and we’re glad our team could assist you quickly and make the process smooth for you.
Your kind words truly mean a lot to our team, and we look forward to supporting you again in the future!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
Hi Feliciann, thank you so much for your kind review! We’re really happy to hear that your order arrived quickly and matched exactly what you expected.
Your support means a lot to our team, and we look forward to serving you again in the future!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
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Caz C · 15 reviews · Experienced 2026-05-18 ·
★★★★★
Great customisation choices Gossby…
Great customisation choices Gossby communicated every step of the way and delivered my t shirt safely. Highly recommended
Reply from Gossby2026-05-18
Hi Caz, thank you so much for your wonderful review! We’re so happy to hear that you enjoyed the customization options and had a smooth experience with our communication and delivery process.
Your kind words truly mean a lot to our team, and we greatly appreciate your recommendation. We look forward to supporting you again in the future!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
Hi Bonnie, thank you so much for your kind review! We’re really happy to hear that your order turned out just as expected.
Your support means a lot to our team, and we look forward to serving you again in the future!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
I was worried I would not receive my gift on time for my sons wedding. Your response was quick and warm hearted. We did receive the gift 4 days before the wedding date!!
Reply from Gossby2026-05-19
Hi Margie, thank you so much for your heartfelt review! We’re truly happy to hear that your gift arrived in time for such a special occasion.
We understand how important your son’s wedding is, so it means a lot to know that our team could provide support and reassurance throughout the process. We’re so glad everything worked out and that your gift arrived even earlier than expected!
Your kind words truly mean a lot to our team, and we look forward to supporting you again in the future.
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
I had an issue with a personalized item I purchased. Even though I still believe I initially gave the correct information Gossby customer service did not play the blame game they worked with me and sent me a new item . I have since purchased another gift and am expecting it any day. I had a great experience with the customer service people. Thank you for the time you put into making things right for me.
Reply from Gossby2026-05-18
Hi Antonette, thank you so much for your thoughtful review! We truly appreciate you giving us the opportunity to make things right for you.
We’re really happy to hear that you had a positive experience with our customer service team and that you felt supported throughout the process. Your kindness and understanding mean a lot to us.
We also want to thank you for placing another order with us. We truly value your trust and support, and we look forward to serving you again in the future!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
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Ashley Diaz · 1 review · Experienced 2026-05-16 ·
★★★★★
I just want to say that I absolutely…
I just want to say that I absolutely love the mug I received. It’s literally perfect the quality and the color is outstanding. I’m super happy with my purchase and I know whoever else buys from the company will also love the product. Thank you !
Reply from Gossby2026-05-17
Thank you so much for your kind words Ashley! We’re absolutely thrilled to hear that you love your mug and that it exceeded your expectations. Knowing you’re happy with the quality and color truly means a lot to us.
We really appreciate your support and recommendation, and we hope you enjoy your mug for a long time to come. Thank you again for taking the time to share your experience!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!