Rhythm Energy (gotrhythm.com) has a 4.2 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Utilities and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 89% of negative reviews; 46 of them were added in the last 12 months. Last updated 2026-08-10.
My bill has been almost $250 for two months. I have not had a bill over $200 with Rhythm for over 3 years. The low rates and good service are why I took a chance on Rhythm, and also why I have recommended you to many people.
Reply from Rhythm Energy2025-09-08
Thank you for taking the time to share your feedback. We apologize for any inconvenience you may have experienced, and we take all feedback seriously. Our team will be reaching out to you directly to talk about it more and try to resolve the issue.
The experience began poorly. The team claimed they couldn't locate our power meter, despite it being completely unobstructed and clearly visible. It seems likely they simply didn't make the effort to come out and read the meter. This is an extremely disappointing way to begin a relationship with a new customer, and they have not earned our trust or confidence in any way. I'll change this rating if I see a change in behavior.
Reply from Rhythm Energy2025-09-04
Thank you for taking the time to share your experience with us. We take customer feedback seriously and are committed to providing the best service possible, however, we are unable to locate your account and want to be able to provide you a resolution. Therefore, we are asking that you please contact us directly at 346-440-0705. We apologize for any inconvenience caused and assure you that your concerns will be addressed promptly. We look forward to speaking with you and working towards a satisfactory resolution.
Satisfied overall. Bills are higher than expected though.
Great customer service support. They don’t switch you to different departments or leave you on hold forever
Reply from Rhythm Energy2025-09-04
Thank you for your review! We are so glad you had a positive experience with us, and we strive to provide the best service possible. If you have any questions or concerns in the future, please don't hesitate to reach out.
My rep was very helpful how me fine the right plan I appreciate that
Reply from Rhythm Energy2025-09-04
Thank you so much for taking the time to leave us a 5-star review! It's wonderful to know that we exceeded your expectations. We look forward to serving you again in the future.
Always very helpful when I need to ask questions or have a problem.
Reply from Rhythm Energy2025-09-04
Thank you so much for your 5-star review! We are so glad to hear that you are enjoying our service and that you had a positive experience. We appreciate your kind words and support!
I absolutely love this Energy company. They have saved me many, many dollars over the years. Recently they sent me a smart thermostat to use in my house. Unfortunately it didn’t work and I had to send it back and they haven’t sent me the replacement yet. But I absolutely love that they care about me, cost of electricity ,my use of electricity, and service. I recommend them to everyone that ask me about my electricity bill.
Reply from Rhythm Energy2025-09-04
Thank you for your review! We are so pleased that you had a positive experience with us. We appreciate your feedback, and we will continue to strive to provide the best service possible.
Thank you for your review! We are so glad you had a positive experience with us, and we strive to provide the best service possible. If you have any questions or concerns in the future, please don't hesitate to reach out.
The information on the power to choose page was clear to understand. The price difference between my past service and Rhythm is significant. The hours for customer service seemed good too. Rhythm also communicated well- acknowledging each contact.
Reply from Rhythm Energy2025-09-04
Thank you so much for taking the time to leave us a 5-star review! It's wonderful to know that we exceeded your expectations. We look forward to serving you again in the future.
Power turned on as requested. Website is helpful with usage statistics.
Reply from Rhythm Energy2025-09-04
Thank you so much for your 5 star review! We're so glad that you had a great experience with us and we look forward to serving you in the future.
S
Sta F美国 · 2 reviews · Experienced 2025-07-23 ·
★★★★★
Deceptive electricity prices!
Deceptive electricity prices!
They promote electricity plans with low rates, for example, 12c per kWh (fake!), but on the electric bill they add delivery charges and the final electricity cost is 50% higher, 18c per kWh!
Reply from Rhythm Energy2025-08-01
Thank you for taking the time to share your experience with us. We take customer feedback seriously and are committed to providing the best service possible, however, we are unable to locate your account and want to be able to provide you a resolution. Therefore, we are asking that you please contact us directly at 346-440-0705. We apologize for any inconvenience caused and assure you that your concerns will be addressed promptly. We look forward to speaking with you and working towards a satisfactory resolution.
It was so pleasant and easy to enroll in this company!
Reply from Rhythm Energy2025-07-30
Thank you so much for taking the time to leave us a 5-star review! We are so glad that you are enjoying our services. We strive to provide our customers with the best possible experience and are glad we could exceed your expectations. Thank you for your support!
L
Lester Van Huss美国 · 4 reviews · Experienced 2025-07-15 ·
★★★★★
Due to being denied without having a great credit score
Due to being denied without having perfect credit these people wanted 350.00 deposit. I currently have just as good if not better relationship with my current provider and will transfer them over to my new apartment when I move. I as well have in excess of an 800.00 credit with my present carrier who is Green Mountain and is as good if not better than Rythm Energy. I was informed that due to my credit they are unfortunately able to enroll me without paying them 350.00. This was my response to them: "One last item of interest. If the reporting agency played no part in your decision and is unable to supply specific reasons why you were unable to waive the deposit, then why did you even run my credit? Just another way for companies like yourselves to scam money out of people. I deplore your type of infringement on someone's privacy just to get a few bucks more from someone who is actually being penalized due to low credit scores. Any and all companies who practice this type of action are crooks. Why would you charge extra money to someone who shows financial stress or difficulties and put that money in your pocket. It would appear to me you would forward your penalty fee on to the creditor people actually owe if you are so dignified and have any integrity at all. Bottom line is you take advantage of others' credit scores just to line your own pockets. Scammers!"
Reply from Rhythm Energy2025-07-30
It sounds like you've had a very frustrating experience, and we are truly sorry that things didn't work out with your service application. We understand your anger and disappointment, especially given your excellent payment history and credit with your current provider.
While we can't speak to the specific policies of other companies, we can explain that credit checks are a standard part of the application process for many service providers, including energy companies. This is not to "scam" customers, but rather to assess the level of risk associated with providing service.
Felt like a bait and switch for our energy prices!! Over $500 for an electric bill!?!? Would love to quit this company.
Reply from Rhythm Energy2025-07-23
Thank you for taking the time to share your feedback. We apologize for any inconvenience you may have experienced, and we take all feedback seriously. Our team will be reaching out to you directly to discuss further and try to resolve the issue.
compared to three previous 'sign-ons,'this was the easiest to complete all the steps.
Reply from Rhythm Energy2025-07-09
Thank you for your 5 star review! We are delighted to hear that you found the sign-on process easy and convenient! Our team works hard to ensure a user-friendly experience for our customers, and we are pleased to know that our efforts are paying off. If you have any feedback or suggestions for further improvement, please feel free to share them with us. Thank you for choosing Rhythm and we look forward to assisting you further in the future.
Thank you so much for taking the time to leave us a 5-star review! It's wonderful to know that we exceeded your expectations. We look forward to serving you again in the future.
Easy, seamless switch from previous provider. Simple autopay setup.
Reply from Rhythm Energy2025-07-09
Thank you for your 5 star review! We are thrilled to hear that your switch from your previous provider was easy and seamless. We are committed to providing a smooth transition for all our customers, and we are glad to know that you had a positive experience.
Regarding the autopay setup, we are delighted that you found it simple and convenient. Our goal is to make managing your payments as easy as possible, and we are glad to hear that our system is user-friendly.
If you have any other questions or need further assistance, please do not hesitate to reach out. We are here to help and ensure that your experience with us continues to be excellent.
Thank you so much for your review! We appreciate you taking the time to share your experience with us. Your feedback is invaluable, and we are grateful for your support.
Easy to set up and create an account with an extremely fast turnaround.
Reply from Rhythm Energy2025-06-27
Thank you for your 5 star feedback! We are thrilled to hear that you found our setup process easy and account creation quick. Providing a seamless experience for our customers is our top priority, and we are glad that we could meet your expectations. If you have any further questions or need assistance, please feel free to reach out to us at any time. We appreciate your business and look forward to serving you again in the future.
