Refrigerator Water Filters Online store: Shop the best refrigerator Water Filter and replacement water filters for Whirlpool, LG, Frigidaire, Kenmore, Kitchenaid, Amana, Samsung and more. Sri Lanka's raw materials, chlorine residual test, water hammer ...
Written by the business, not verified by us.GlacialPure (gpfilter.com) has a 3.8 out of 5 rating on OK.one, based on 143 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. Opinions are polarized: 72% rate it 4 stars or higher while 28% give 1 star; The business has replied to 7% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-10-25.
First time I have ordered water filters from them. I ordered the wrong ones. I emailed and Rita responded and helped me get the correct filters. Instead of paying for the new filters and returning the wrong ones. Rita had me keep the wrong ones and sent me the new ones for shipping only. Absolutely recommend getting your filters from here. This is where I will be buying my filters from now on.
I HAD ORDERED WATER FILTERS AND THE PROCESS WAS SIMPLE AND THE PRODUCTS WERE PROMPTLY SHIPPED. THE LOCAL POSTAL SERVICE DELIVERED THE PACKAGE TO THE WRONG ADDRESS AND THEN JUST REURNED THE SAME TO THE SENDER WITHOUT EXPLAINATION ALTHOUGH THE ADDRESS ON THE PACKAGE WAS CORRECT. I FOUND OUT WHEN MY TRACKING INDICATED IT HAD BEEN RETURNED. I CONTACTED CUSTOMER SERVICE AND THEY IMMEDIATELY RESPONDED. RITA WAS COURTEOUS AND POLITE AND SHIPPED A NEW PARCEL USING A DELIVERY SERVICE WITHOUT ANY ADDITIONAL FEES. THE FILTERS ARRIVED IN 48 HOURS. GREAT SERVICE!!
They were willing to refund or exchange my purchase for refrigerator water filters when I had to replace my refrigerator!
Ordered new air filters and water filters for my fridge and didn't understand they came separately. Contacted the company, prompt response, and the other ones came. Love the product, cheaper than the name brand.
I am giving the company a 4 because they adequately responded to our dissatisfaction in the spa filters for our Limelight Spa. The filters are supposed to last at least 4 months and instead they lasted 1 month each. All previous filters from the original spa company lasted 4-5 months, so this was not acceptable. I contacted the company and they sent 3 new filters. This was the appropriate response to the situation.
I mistakenly ordered the wrong filter. Upon contacting Glacial Pure I connected with Rita, who was very helpful. She corrected the issue and I am now awaiting the correct filters. She made the entire process very easy. Thank you Rita!
I had purchased a multi pack of Glacial Pure water filters for my Whirlpool refrigerator over a year ago. The first 2 filters worked great however, the 3rd filter appeared to have a defect. I contacted customer service to see if they could assist in a replacement. To my surprise, I received a very timely response from customer service agent, Rita the next day. Rita provided some troubleshooting suggestions which I tried but they did not work unfortunately. Each interaction with Rita was responded to timely, professionaly and recognized me as a valued customer. After all other options were exhausted, Rita prepared a replacement for my defective filter which I received 7 days from when I started my interaction with her. I am so impressed with the customer service I received. I certainly recommend Glacial Pure for your future water filter needs. Thank you Rita, you are a great ambassidor for GlacialPure.
On my last order, I made a mistake when placing my order and the wrong product arrived. Thanks to the customer service department, who responded promptly to my message to resolve the confusion. They were very kind and responded quickly. In short, they resolved the situation in a friendly, efficient, and timely manner. Thank you for your service.
Bought a new refrigerator with water and ice. Since the new unit only came with one filter (installed) and had a recommended replacement cycle of six months, I decided to get more filters and went to the manufacturers web site only to find they wanted $50 per filter. I thought that very high when compared to our old refrigerator filters. Did the usual internet surfing and found Glacial Pure. Glacier Pure had our filter and was lower cost than Amazon, Best Buy, and local sales. Additionally Glacer Pure had a five pack of our filter on an "Easter Special" sale, putting the cost per filter less than $10 each, and with free shipping. I was so happy I was vibrating! Glacier Pure shipping speed was almost as fast as "Beam Me Up Scotty". The filters were exact replacement. I am very happy with quality of product and service I received from Galcier Pure and will use them in the future.
Excellent customer service. Had an issue with the delivery address and they made the correction promptly. Even followed up to make sure that it arrived properly! Will definitely be using again.
This is the second time I ordered filters from here. This time my whole package was misplaced by USPS and once I contacted the customer service of glacial pure, they promptly replied and sent me the package again. Very good service! The filters work just fine for the refrigerator.
I have been buying my fridge filters from this company for four years now. Recently I made a mistake and ordered the wrong filters! I emailed them and soon enough they sent me the correct ones without charging me anything. How fantastic is that???
We received our new filters quickly and they are perfect! And at such a reasonable price. We will definitely be return customers! Also great customer service! Quick response and helpful advice.
Great company to deal with. Prices are fair and service is outstanding. I made the mistake of duplicating my order and although they didn't recommend returning for full credit they did offer to refund a portion of my money and offered 20% off my next order
Order was stuck in the same for w
While my original order didnt come through fully, they quickly corrected it and I am VERY HAPPY with the product, price and customer service. Thank you! I will order again next time :)
prompt service Had an issue with an order and they shipped me a new order without charge on my part.
Really appreciated this company when I had an issue and they took care of it for me. Great products, great prices. Definitely recommend.
They send me the wrong filters and then would not accept a return. I had to go back and forth with customer service (Rita) for weeks. I think this is a scam.
I am overall happy with everything. Minor issues but they took care of it quickly and made it right.
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