GlacialPure

Witthoft MilissaUnited States · 1 review · Posted 2021-10-18

Do not order from this company!

I never received the filters. I am filing a fraud claim with my back to get a refund. Do not order from this company!

Hessling CherieUnited States · 2 reviews · Posted 2021-10-16

I would give them below zero

I would give them below zero if I was able to, I would never use them again neither would anyone of my friend family or anyone we know!

Hale AlexisUnited States · 1 review · Posted 2021-10-16

Would give 0 if I could

Item never shipped. Reached out after a week. Was advised by them that payment failed. I advised them I paid thru PayPal and the transaction showed posted as wl was on my credit card statement. The response I received back was payment failed please place another order. So I simply disputed the transaction with my credit card. Would give 0 if I could

Debbie NoskiUnited States · 1 review · Posted 2021-10-15

Never got the order

Never got the order and didn't even give me but a wks notice, so now I had to order from somebody else and I needed the filter yesterday not next year...

It took 18 days to get my order!!!!

They promise to deliver in 8 days ......which is a lie! It took 18 days to get my order!!!! So if time is an issue don't order from them. Otherwise I got what I ordered.

Their positive reviews are fake

Don't believe it, don't buy it. Their positive reviews are fake.

Robert SiuUnited States · 1 review · Posted 2021-10-14

Got the wrong ones sent to me and still have not received the right ones.

Got the wrong ones sent to me and still have not received the right ones. The only way I can find to reach them is through email. This method is not working at all. Now I have no ice and no water in my refrigerator.

Don't buy anything from this company.

Don't buy anything from this company. They are the same company as Morefiflter and you can see they are giving themselves rave reviews.

Ordered filters on July 2 and didn't…

Ordered filters on July 2 and didn't receive them until 9/2. After contacting company twice finally reshipped them saying the first shipment was lost. Very poor service. Don not buy from this company!

Do not buy from this company

Do not buy from this company. They refuse to exchange unopened filters that were ordered by mistake. The filters are completed sealed but I could see they were way too long even though I ordered what they said would match. Not asking for a refund just an exchange. Terrible service. I was told to donate and reorder.

Nickens KaleighSingapore · 1 review · Posted 2021-03-10

Musty Taste

Usually I purchase our replacement filters at Lowe’s, but due to Covid, I ordered online this past Spring. I don’t think this is a knock off as both the filter and the packaging looked exactly the same as I usually purchase.

I still haven’t got my filters yet and…

I still haven’t got my filters yet and I can’t get anyone to tell me why, a foreign company charged my bank and now I’m waiting for the filters and no one will tell me anything

They don’t work

Exceptional Offer

Great price! Still not sure if they are the right ones for my fridge. They look like the ones I use. I am highly satisfied. I tried to match them with the part number, but I wasn't sure.

Still waiting for delivery

Still waiting for delivery. Need your help to find my order. Shirley Carman 8100 Connecticut ST NE Albuquerque, NM 8110. 505 831 4278

Donna TomlinsonUnited States · 1 review · Posted 2020-11-10

This is the worst company that I have…

This is the worst company that I have ever ordered from. The filters do not fit. Can not reach anyone by the phone number that is listed on their site. I have been emailing customer support and they are refunding to give me a refund.

Do not buy from this company

Do not buy from this company, incorrect cross references to filters with no return option, incorrect dimensions of filters and customer service says, "they think" a replacement would be a specific part. Phone number rings somewhere in China and is not answered. AVOID PURCHASE !

Ferret EllisonUnited States · 1 review · Posted 2020-06-03

We ordered a three pack since it was…

We ordered a three pack since it was cheaper than the 2 pack by a previously used company. Never again. Works for maybe a week then start spiting water out making a chugging noise. Repeated presses on dispenser sometimes helps ..or not. Removing filter water flows fine. Im done with this company.

these filters are not working they…

these filters are not working they won't make my ice maker work since the water doesn't go through the filters Im going to ask for a refund i hope i have good luck with that.

Ordered a filter that never arrived

Ordered a filter that never arrived. I then tried several times to get a hold of customer service and no one ever got back to me. I would order your filters from a different company.