Gratsi Wine

Customer service is always quick and…

Customer service is always quick and easy with their response and support qat.

This Wine is Excellent! "5" Stars

This Wine is Excellent!! I have been watching Sugar and this is a Added Bonus. The Gratsi Family and Company are beyond accomadating for all my Needs. I would Recommend them to Everyone!!

Very good!!

Great customer service!

Great customer service!! Great wine!

Joyela was incredibly kind to help me…

Joyela was incredibly kind to help me with my wine order. Our house and entire neighborhood has burned down in the raging Aspen Acres fire that stated on Monday and is now over 35,000 acres and 0% containment. Joyela offered to recall my order and handled it beautifully and professionally. Thank Gratsi.

Gratsi is the Best!

Beyond offering an incredible product (we love Gratsi Red), the Gratsi Team has consistently proven to be the BEST online retailer we’ve experienced! They are responsive, prompt, professional, and courteous. I recommend them to everyone! Thanks Gratsi! - Mike D

Too hard to talk to a human being I had…

Too hard to talk to a human being I had a party in the delivery was for Saturday the party has come and gone and now the delivery is saying Tuesday so I need to change the address and they messed that up too I will never use this company again if this is not rectified

Gratsi Rosé

I love Gratsi Rosé! I enjoy having a subscription that is responsive to a schedule that, at times such as vacation, needs to delay or ship sooner. They are always on point. I had an issue with switching delivery to a new UPS store closer to my home. Long story , but the shipment kept going to the old address. *Peter* finally solved the problem with efficiency, kindness, empathy, and courtesy. Kudos to Gratsi and Peter!

The wine is as good as the Customer…

The wine is as good as the Customer Service. So far, I've tried the rose' and the red and love my subscription. I have also gifted a box to a friend, who has now subscribed and is sharing this with all of our friends. I like the Rose' so much, I just ordered four boxes. The customer service is exceptional and responsive . Yes, it is sugarless!

fast reply and your wine is great!

Incredible service and wine

Your response was prompt and helped me tremendously! Thank you for such great service and the best wine!

Outstanding wine and customer service!!

Customer service is excellent

No fault of Gratsi; customer service exceptional

No fault of Gratsi, but, the boxes were damaged in transit. They understood and replaced them immediately.

While I like the sparkling The rest of…

While I like the sparkling The rest of my order 2 boxes was sent to Michael’s I paid on June 11th and on June 24th only because I sent an email to customer service did I find out where my package is I will be canceling my subscription based on that and I had to pay full price for wine for the days my order was not delivered

WEB IS VERY DIFFICULT I NEED TO TALK TO…

WEB IS VERY DIFFICULT I NEED TO TALK TO A REAL PERSON IHAVE BEEN OVERCHARDED 111'00 6-20-26 TWICE AND AGAIN6-21-26.LV YOU RED WINE BUT VERY FRUSTRATED PAT 480-532-0327.

I had a problem with the spout breaking…

I had a problem with the spout breaking upon opening the box. When I reported the problem with pictures, the response was very quick to replace or refund. Love the wine. Customer service is great. Box needs improvement but I’ll still be a customer.

Terrible Customer Service

Getting to speak with a human is impossible. It's all automated crap. From trying to find my missing order, to eventually cancelling. Terrible customer service.

Great wine and customer service

Great wine of course, but wonderful customer service too! Always prompt in answering questions.

Quick to respond to my emails and…

Quick to respond to my emails and answer my questions! This has been a great experience as this is my first order!