Very helpful and quickly helped resolve…
Very helpful and quickly helped resolve my issue with kindness
About Gratsi Wine
Data updated- Website
- gratsi.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 0% (0/9)
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Is Gratsi Wine legit?
Gratsi Wine (gratsi.com) has a 4.5 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 86% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
As usual
As usual, Eunice was prompt and polite, making it so easy to order again!
Money well spent
This was my first order, I order the white and red wine it came right on time and they sent notification the day before delivery. I tried the white first it was delicious, I'm sure the red will be great as well. Very happy with my purchase.
Great Customer Service!
Customer Service responded to my email immediately and rectified the situation with ease!
Prompt and helpful answer
Customer service was able to fix an…
Customer service was able to fix an error I made on an order for a friend. Impeccable service!
so happy with the quick response and we…
so happy with the quick response and we love the product!
Great serviceQuick service in changing my mistake
Quick service in changing my mistake! Thanks
Way over priced
Way over priced. More than $20 per liter. They don’t charge shipping but ups does add shipping costs.
This company not only delivers awesome…
This company not only delivers awesome wine but the customer service is also top notch. Highly recommend. Thank you!!
I need to cancel an order but since it…
I need to cancel an order but since it isn't a subscription, it doesn't give me the option. There is no contact phone for help.
Very prompt
Very prompt, great service and everything I needed got handled. Perfect!
Love the rose have been purchasing for…
Love the rose have been purchasing for a while and it’s a great product and cool concept , however the last 2 boxes I received felt like they had been stored in the oven , the UPS Man also noticed how hot the main box was ,,the ice cube inside a foil bag was completely melted ,,the wine is a tart ,, I will refrain from ordering until it gets cooler , sorry ! This time I had bought 2 boxes , I’m sad
Thank you for everything you did to fix…
Thank you for everything you did to fix this small issue. Y’all are amazing
I really appreciate the help with my…
I really appreciate the help with my order today. I don’t want a subscription… I , Jeanette E. Rust 120 Recreation Dr. 15005. This was a thank you gift for my nephew in St. Petersburg, Florida. Just a one time gift for him, and I am the one that paid. How can I track my order? I would like to let him know that a surprise package is coming.
I had a great experience with Gratsi
I had a great experience with Gratsi! I had a delivery issue and at 7:00 pm I emailed them about my problem. By 8:00 they had my issue completely handled for me. Gratsi is such a great company to do business with. I couldn't be happier with them. Not to mention excellent wine!
More than just great wine…
The folks at Gratsi wine are the true spirit of good old fashioned Italian hospitality. They are true to their mission of providing high quality wine accompanied by great recipes from the homeland and inspiring stories that tug at the heartstrings of beloved family gatherings. A real class act!!
Customer Service
Very quick response to my inquiry to fix an order! The wine is great too!
Immediate response on a concern I had…
Immediate response on a concern I had with an order. They did not avoid or stall in responding but took the lead in resolution. Great service!!!