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Beauty & Well-being

Groundingwell

106 reviews

4.5106 reviews
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About Groundingwell

Data updated
Website
groundingwell.com
Category
Beauty & Well-being
Location
United States · Newport Beach
Status
Unclaimed
Last 12 months
106 reviews
Replies to negative
100% (9/9)
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Is Groundingwell legit?

Groundingwell (groundingwell.com) has a 4.5 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

M
Margaret O'Reilly · 1 review · Experienced 2026-06-19 ·

It really does work

I was sceptical about the product. I don’t know the exact science of how it works or why but it does work. I noticed I was actually sleeping and waking up with less stiffness. And I had the fortune of contacting Natalie with a few questions about the product and other products at grounding well customer service. All I can say after several email exchanges Natalie has shown the patience of a saint and been very helpful in answering any query I put forward. Customer service is excellent.

B
Bronwyn Bain · 3 reviews · Experienced 2026-07-16 ·

Excellent and supportive service

The sheet was not quite suitable for me, but I can see why it is so popular It is an excellent product. When I asked for a refund the people were wonderful and so kind and very helpful. Thanks so much to everyone especially Natalie for her ongoing help and support. I wish this company well in the future .

J
John Whitehair · 1 review · Experienced 2026-08-04 ·

The ordering process was seamless

The ordering process was seamless; however will give you another review once we start using the sheet and shoes.

D
Dennise Hunter · 1 review · Experienced 2026-08-05 ·

The ordering process was very easy &…

The ordering process was very easy & fast. I have no recommendations as to how you could improve.

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Grahame leitch · 1 review · Experienced 2026-08-03 ·

The ordering process took no longer…

The ordering process took no longer that ten minutes I was impressed and I am getting regular up dates from the company so all is good so far Thanks guys

A
Anna Marie Davis · 1 review · Experienced 2026-08-06 ·

Thanks Natalie for going the extra…

Thanks Natalie for going the extra mile after my shipment got lost. She kept me up to date with e mail until the second shipment reached me.

L
Lilian Pitt · 8 reviews · Experienced 2026-08-06 ·

Making life better

What a difference my grounding mat made to my life. It helped the aching in my legs feel so much better. I have just purchased the grounding sheet to help with my back pain and hopefully a good nights sleep. A great company and excellent customer service.

A
Adele Evans · 33 reviews · Experienced 2026-08-06 ·

Very easy to order online

Very easy to order online. Just waiting for my grounding sheet to arrive, then I can try it out for myself. I will post a second review once I have tried it out.

J
Joanne hall · 18 reviews · Experienced 2026-08-05 ·

I received my item however there was no…

I received my item however there was no plug or socket tester in which I had paid for. When I contacted them they were very sorry and sent them out to me which I received in a few days. Great customer service. I'll update about the blanket once I have used it for a couple of weeks

J
Jacqueline Wing-Mun Chow · 1 review · Experienced 2026-08-04 ·

Sheets work well and I'm ordering more…

Sheets work well and I'm ordering more to give to family and friends!

F
F. Dominique · 2 reviews · Experienced 2026-08-05 ·

Great product!

The ordering process went very well. Looking forward to receiving my sheets. I have a sheet that was a gift from my brother and his wife. For me, it has done just about all that it says it can do. I love it! So, I’m purchasing more to give as gifts for my daughter and her family.

D
Dawn Day · 2 reviews · Experienced 2026-08-03 ·

Tried to cancel my order 5 minutes after placing it

I placed an order with Groundingwell and 5 minutes later contacted them to cancel the order. I’d been redirected to Groundingwell from another site and didn’t realize it. I responded to their rating email with the request to cancel it also. I sent a third email to cancel the order when I didn’t hear from them I. The afternoon. I just received an email that they shipped the order! Do they even read their customer service emails?!?!? Not happy and definitely won’t recommend them. I’ll write another review detailing whether or not they pay the shipping to have it returned. I canceled the order almost immediately. Seems a bit scammy to me.

Reply from Groundingwell2026-08-04

Hi Dawn, We're sorry to hear about your experience and understand why this would be frustrating. We'd like to look into this for you as soon as possible. However, we're currently unable to locate your order based on your review alone. Please email us at [email protected], including your order details and the subject "Trustpilot review," so we can assist you promptly. Once we receive your order details, we'll be happy to assist you further.

P
PEGGY CAUDILL · 6 reviews · Experienced 2026-08-03 ·

Very easy to order off Website

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Pamela · 4 reviews · Experienced 2026-08-03 ·

I had several questions about the…

I had several questions about the sheets, and the company replied promptly. Explaining in detail in reference to my questions. Very friendly and helpful customer service!

S
Safia · 1 review · Experienced 2026-08-04 ·

So far so good

So far so good. I am waiting for my groundsheet. Hope I will have a good experience.

P
Penny Wipprecht · 1 review · Experienced 2026-08-02 ·

We had a great ordering experience

We had a great ordering experience! I have been looking at these for some time and you were really the first company that share real info about the use and results. We bought two so, we are hoping that both my husband and I will benefit and maybe even the pups as they enjoy being with us....Thanks

Reply from Groundingwell2026-08-03

Hi Penny, Thank you for taking the time to share your feedback. We're delighted to hear you had a great ordering experience and that our information helped you feel confident in your purchase. We truly appreciate your trust in us and hope you, your husband, and even your pups enjoy the benefits. We also noticed that your star rating doesn't seem to match the positive experience you described. If this wasn't intentional, Trustpilot allows reviewers to update their review at any time. If there was anything that led to the rating, we'd also love to hear more so we can better understand your experience.

J
Jacquie Whybrow · 2 reviews · Experienced 2026-08-03 ·

I made a mistake and ordered twice

I made a mistake and ordered twice, I emailed them and the next morning was emailed back they had cancelled the second order and refund in progress. That's great service and understanding.

S
Sarah Sinclair · 15 reviews · Experienced 2026-08-03 ·

Great company

Great company, fabulous customer service, highly recommend the products and the company,

a
angie waterman · 1 review · Experienced 2026-08-03 ·

All good so far doing the order went…

All good so far doing the order went threw smoothly and hope the delivery is just has good

K
Kim · 1 review · Experienced 2026-08-01 ·

Dealing with people directly that made…

Dealing with people directly that made my experience personable. They actually cared about the questions I had and provided a quick and easy answer. I received service that’s quite often missing from corporate and big box stores.