Groundingwell

Hi Marcela, We're truly sorry to hear about your experience. We understand how unpleasant strong odors can be, especially if you're sensitive to smells or experience migraines. However, please know that the chemical smell of the grounding mat comes from the polyurethane eco-leather. It is safe to use immediately and is non-toxic. The smell will disappear over the next few days. If you like, you can leave it outdoors or in a room with good ventilation to let the smell dissipate before using it. We're also sorry to hear that you haven't experienced the positive effects you were hoping for with the grounding sheet. Everybody benefits in some way, but we are all different. The benefits can come quickly and dramatically, such as less pain and better sleep, or subtly and gradually over time. Often, people who are very ill feel the difference more dramatically. Someone with radiant health and who sleeps well may not feel any difference; however, connecting to the Earth is helping to preserve and perpetuate the precious commodity of good health. We regard grounding as a natural form of anti-aging medicine, whether you feel it or not. To make sure you are using the product correctly, you can try some grounding tips below: •⁠ ⁠Try plugging it directly into the wall socket instead of into a power board or extension cord •⁠ ⁠Try to contact the grounding product directly with your bare skin instead of covering it up, or wearing clothes while using it. •⁠ ⁠Consider getting an outlet checker to make sure your electrical outlet is grounded properly. More importantly, remove any sources of dirty electricity from where you use your grounding product. This can include charging cables and the power cords of electronic devices. Being further away from those cables may help bring your body voltage down to zero. If you need any further assistance or have any additional questions, please don't hesitate to contact us at [email protected] and we will be glad to assist you.

Hi Michael, We're truly grateful that you chose to leave a review, and we're delighted to hear that your grounding sheet has become such a positive part of your daily routine. It means so much to know that you've had such a positive experience and that your wife has also been enjoying the benefits. Your willingness to share your story in the hope of helping others is deeply appreciated.

Hi Kieran, We're delighted to hear that you've noticed such positive changes since using your grounding mat, from feeling more comfortable in the mornings to enjoying better sleep and waking up feeling more refreshed. It means so much to know that your experience has been positive enough to inspire you to add a grounding sheet and recommend our products to your family and friends. We truly appreciate your trust.

Hi Rebecca, We are sorry to hear that the regular bed sheet's size hasn't met your expectations. The bedsheet size is indicated on our website for reference. We're sorry if this information was not noticed during the purchase. To help with this, we’d be happy to send you a bedsheet holder free of charge. Many customers find that it helps keep the sheet more secure and reduces movement, twisting, and the need for frequent retucking. Just send us an email to [email protected] with the subject " Trustpilot Review" so we can arrange the bedsheet holder for you. At the moment, we’re unable to locate the exact order in question. We also found multiple accounts registered under the same name, which makes it difficult for us to identify the correct order. You may also want to consider our fitted sheet, as it could be a great option for a more secure and snug fit. If you are interested in arranging an exchange for a fitted sheet, we would be more than happy to assist you. Please note that you will be responsible for covering the cost of return shipping and for the price difference when opting for the fitted sheet. Also, to become eligible for exchange, your order must be within 90 days of the delivery date. Here are the sizes of our fitted sheets (W = Width, L = Length, D = Depth): ✓ Twin (W 99cm x L 203cm x D 30 cm) ✓ Full (W 137cm x L 203cm x D 30cm) ✓ Queen (W 153 x L 203cm x D 31cm) ✓ King (W 198 x L 203cm x D 33cm) ✓ Californian King (W 183 x L 213cm x D 30cm) For more information, you may refer here: https://www.groundingwell.com/products/groundingwell-fitted-sheet We look forward to hearing from you so we can resolve your concern promptly.

Hi Darryl, Thank you so much for sharing your experience with us. We're delighted to hear that after using your grounding sheet for over a month, you've been waking up earlier and feeling more refreshed without the morning fog. It's also great to know that the sheet held up well after washing. We truly appreciate your thoughtful feedback and your support.

Hi Beverley, We're delighted that you decided to give our grounding sheet a try despite your initial skepticism. It's wonderful to hear that, after using it consistently, you've noticed a positive difference and are waking up feeling less sore. Thank you for taking the time to leave such thoughtful feedback.