Groundingwell

Hi Margaret, Thanks for reaching out, and sorry to hear you haven't yet felt the benefits - especially after months of trying and with sleep being such an important goal for you. A few things that often make a real difference: -Plug directly into the wall socket rather than a power strip or extension cord - power strips can weaken the earth connection -Keep direct bare-skin contact with the sheet's surface while you sleep - about a palm-sized area is enough, so bare feet, legs, or an arm resting on it all work; clothing over the contact area breaks that connection Move sources of "dirty electricity" away from where you sleep - charging cables, phone cords, and electronic device power leads nearby can keep your body voltage from settling down, which is what grounding is designed to address Also, we can see your order included a Socket Tester - it's worth using that to confirm your wall outlet is properly grounded. If the outlet isn't grounded, the sheet won't be able to do its job regardless of everything else. Give those a try and let us know how you get on - if you're still not noticing anything after that, we're happy to assist you with the return process as long as the order is still within the 90-day money-back guarantee. Kindly reply to the email we sent, and we'll be happy to assist you further.

Hi Norma, We appreciate you pointing this out. Selecting the correct country during checkout is important to ensure the appropriate plug is included with the order. Your comment is a helpful reminder for other customers, and we're grateful you took the time to share it.

Hi Ram, We're truly grateful that you took the time to share your experience with us. We're delighted to hear that you and your wife are feeling more rested, enjoying better quality sleep, and experiencing such positive changes both physically and mentally. It means so much to us that you've chosen to share GroundingWell with your family members and a close friend—that's an incredible compliment and one we deeply appreciate.

Hi Althoff, We're so glad to hear that you had a positive experience with our team and appreciated our communication and support. We hope you're excited to try your GroundingWell product, and we're just as excited for you. We look forward to hearing about your experience once you've had a chance to use it.

Hi Jason, We're so pleased to hear that your ordering experience was fast and easy. We're just as excited for you to receive your product, and we hope it exceeds your expectations.

Hi Sylvia, We're glad to hear that our customer service team was able to respond quickly and assist you with your delivery concern. We understand how important it is to receive your order on time, and we truly appreciate your patience while your shipment was on its way to Belgium. Your kind words mean a lot to our team and motivate us to continue providing the best support possible.

Hi, Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and understand how frustrating this must have been, especially after making multiple attempts to provide alternative delivery addresses. We always aim to deliver to as many locations as possible, including remote areas. However, there are instances where our shipping partners impose delivery restrictions on certain destinations, and unfortunately, these limitations are beyond our direct control. We'd like the opportunity to look into what happened and review the shipping options that were available for your order. At the moment, we weren't able to locate your order based on this review alone. Please contact us at [email protected] with your order number or the email address used for your purchase, with the subject "Trustpilot review", and we'll be happy to investigate this for you. We look forward to your response.

Hi Uwe, We're delighted to hear that you appreciate our follow-ups and customer care. Providing ongoing support to our customers is very important to us, and we're always here to help with any questions or concerns you may have. Your kind words truly mean a lot to our team.

Hi Robin, We're glad to hear that placing your order was easy. We appreciate your comments about the bed sizing, and we understand how it could be a little confusing. Your feedback is valuable, and we'll certainly take it into consideration as we continue improving the shopping experience. If you have any questions about the sizing once your order arrives, please don't hesitate to reach out—we're always happy to help.

Hi Miss Susan, We're truly grateful for your kind words and are delighted to hear that you had such a positive experience with our customer service. Knowing that you felt supported and cared for means a great deal to us. Our goal is always to ensure our customers are happy with both our products and the service they receive, so it's incredibly rewarding to hear we've met your expectations.

Hi Colleen, We're delighted to hear you've had a great experience with our service and that our team was able to answer your questions promptly. It's fantastic to know you're sleeping better and enjoying the benefits of your grounding sheets. Your continued trust and support truly mean a lot to us.

Hi Stacey, We're sorry to hear about your experience. We take our 90-day money-back guarantee seriously and honor refunds for customers who return their items in accordance with our return policy. At the moment, we haven't been able to locate an order matching the details in this review. It's possible your purchase was made under a different name or email address, or through another company with a similar product. Please contact us at [email protected] with your order number or the email address used for your purchase with the subject "Trustpilot review", and we'll be happy to investigate this for you. If your return has been received in line with our policy, we'll ensure your refund is processed accordingly. We look forward to your response.

Hi Jessie, We're so glad to hear that you've been enjoying more restful, uninterrupted sleep since using your grounding bedsheet. It's especially wonderful to know that your wife and your 4-year-old have also had a positive experience. We truly appreciate you taking the time to share your feedback and for recommending our products to others.

Hi, We're sorry to hear that our products didn't meet your expectations. We understand that everyone's experience is different, and while some customers report positive results, others may not notice the same effects. The benefits can come quickly and dramatically, such as less pain and better sleep, or subtly and gradually over time. Often, people who are very ill feel the difference more dramatically. Someone with radiant health and who sleeps well may not feel any difference; however, connecting to the Earth is helping to preserve and perpetuate the precious commodity of good health. We regard grounding as a natural form of anti-aging medicine, whether you feel it or not. To make sure you are using the product correctly, you can try some grounding tips below: •⁠ ⁠Try plugging it directly into the wall socket instead of into a power board or extension cord •⁠ ⁠Try to contact the grounding product directly with your bare skin instead of covering it up, or wearing clothes while using it. •⁠ ⁠Consider getting an outlet checker to make sure your electrical outlet is grounded properly. More importantly, remove any sources of dirty electricity from where you use your grounding product. This can include charging cables and the power cords of electronic devices. Being further away from those cables may help bring your body voltage down to zero. However, if you're not completely satisfied, as stated in our policy, we offer a 90-day money-back guarantee. You can return the product to our return warehouse for a full refund within 90 days of the delivery date. At this time, we haven't been able to locate an order matching this review in our records. If you purchased directly from Grounding Well, please email us at [email protected] with your order number or the email address used for your purchase so we can assist you further.

Hi Rose, We're thrilled to hear that your grounding mat has made such a positive difference for you. It's wonderful to know that you're sleeping better, feeling more energized, experiencing less pain, and no longer tossing and turning at night. We understand that trying something new can come with skepticism, so we're especially grateful that you gave it a chance and took the time to share your results.

Hi Ray, We're sorry to hear that you haven't experienced the positive effects you were hoping for with the grounding sheet. Everybody benefits in some way, but we are all different. The benefits can come quickly and dramatically, such as less pain and better sleep, or subtly and gradually over time. Often, people who are very ill feel the difference more dramatically. Someone with radiant health and who sleeps well may not feel any difference; however, connecting to the Earth is helping to preserve and perpetuate the precious commodity of good health. We regard grounding as a natural form of anti-aging medicine, whether you feel it or not. To make sure you are using the product correctly, you can try some grounding tips below: •⁠ ⁠Try plugging it directly into the wall socket instead of into a power board or extension cord •⁠ ⁠Try to contact the grounding product directly with your bare skin instead of covering it up, or wearing clothes while using it. •⁠ ⁠Consider getting an outlet checker to make sure your electrical outlet is grounded properly. More importantly, remove any sources of dirty electricity from where you use your grounding product. This can include charging cables and the power cords of electronic devices. Being further away from those cables may help bring your body voltage down to zero. If you need any further assistance or have any additional questions, please don't hesitate to contact us at [email protected] and we will be glad to assist you.

Hi Diane, We're sorry to hear about the delivery issue with Canada Post, but we're glad our Customer Service team was able to help by sending you a replacement testing tool. Your kind words about our team's support and dedication mean so much to us. We always strive to make things right whenever possible, and we're delighted to know that our efforts made a positive difference.

Hi Mr Alwyn, We're so pleased to hear that you had a clear, smooth, and easy purchasing experience. We truly appreciate your support.

Hi Lynda, We're delighted to hear that ordering was easy, your product arrived quickly, and that you've trusted us enough to purchase sheets for multiple bedrooms. It's especially encouraging to hear that you've been sleeping through the night and that your knee discomfort has eased. We appreciate your thoughtful perspective and are glad the grounding sheet has been a positive part of your routine.

Hi Mark, We're delighted to hear that you found the ordering process quick and easy. We appreciate you choosing us and look forward to hearing about your experience once you've had the opportunity to use the product. If you have any questions in the meantime, our team is always here to help.