GunMag Warehouse

If you are tax exempt on ammo stay away

I've placed several orders with them but this time I ordered some ammo (1005984846) from them. I found out that I was charged sales tax on the ammo and shouldn't have been. WV is a no tax on guns and ammunition state. I called in a spoke to Gary who was pleasant who stated their system is not set up to adjust the tax automatically. I was told I would have to call back the next day to get a credit for the tax. I was already on this call about 13 minutes and didn't feel like spending another 15 minutes to fight for the tax so I cancelled the order If you live in a tax free state I would recommend steering clear unless you want to spend extra time trying to get your money back for something they shouldn't have charged you for anyway.

Outstanding customer service

Outstanding customer service, fast shipping and fair prices. Gun Mag Warehouse is my one-stop shop for magazines and firearms accessories.

This is a terrible website and i would…

This is a terrible website and i would not recommend it. I used it one time and that was my first and last. I ordered an extended magazine that said holds 31 rounds andwhat i received was one that holds less rounds. I know some mags will show 29 but really hold 31, usually its 2 more rounds but the magazine is even defective and you cant load more than 20 rounds in it. Once again, i am familiar with new mags being tight, but that usually means that last few rounds will not fit but NOT 11 rounds. I believe it may just be a defective mag. In any case their customer service is terrible. I just gave mag away to family member and im looking for a new place online to purchase this kind of gear. I made them aware when i first made the purchase that i had a lot of business to throw their way but im placing small order to test the company, and the results are exactly why i do this very thing. They obviously dont care about doing business in future because if they did, then they would have ensured they didnt screw up the very first order. Fortunately there are tons of sites online to chose, so im looking for a reliable one now. I would suggest NOT making a purchase from this site, it was not a good experience. I always say, if you realy want to know how good or bad a company is, see how they handle problems, dont rate them when things are normal, wait until a problem, and see how they handle it. They failed on counts!

My order was lost by the shipper and…

My order was lost by the shipper and Mike in customer service not only answered my first call, but was also very responsive, with daily updates. Within a few days, I was given the choice to re-order or refund. Very impressed given what customer service can be like these days! Will definitely be ordering from them again!

Magazines are dysfunctional

Magazines are dysfunctional , at 4 cartridges the follower nose dives in the Mag . At that point it will accept no more cartridges nor will it push Up the existing cartridges . I have contacted them twice to get an RMA or Refund without Any Response ! ProMag Girsan MC14T .380 ACP 14-Round Blue Steel Magazine SKU: GIR-A2 DO NOT Purchase !

Great customer service

Great customer service. Mike was great to deal with and kept me constantly updated on a shipping issue that was not from their wrong doing. They went above and beyond to resolve this issue. Will definitely do business with Gunmag warehouse again in the future

Came incomplete customer service won't reply

I ordered 2 mags for my Taurus G3 and they came without the sleeve that helps the mags fit the gun. They will not stay jn the gun without the sleeves. They claim these are factory but the ones that came with the guns had the sleeves so apparently that's a a lie. I reached out twice in a week with no answer so apparently their customer service is non existent. Don't buy from them! They obviously don't care once they get your money

Ordered two 10 round mags for my LC9…

Ordered two 10 round mags for my LC9 which were unfortunately lost by USPS in Sacramento (friggin feds) but Mike at GunMag Warehouse was able to help me out by submitting the claim to USPS and resending the mags within a few days! Amazing customer service! Will definitely buy more from them.

Solid company

Mags and ammo were the cheapest I could find for what I needed. Fast shipping, Im satisfied!

Excellent communications with Jeff

Jeff assisted me with a change of my shipping address after my order was placed. He was very professional and helpful and was able to make the necessary change.

Quick Correction to my address error

Responsive

I had a bit of a problem with a recent purchase; their response was fast and effective. They solved the problem in about 30 minutes via email.

They are a slimebag company

They are a slimebag company. I placed a large order because ammo was being sold at a great price. The price went up before they shipped the order they had already received my payment for. So they made up lies about their fraud department. They asked for copies of my ID. I sent that. Then. They asked for a copy of a bill I received at my shipping address. I sent that. Then they said it didn’t clear their fraud department. BS! They had already received payment and held payment for a week with no issues. They are now saying that sometime in the future they will refund my money. They have lots of 5 star reviews but you can see that they will be waves of 5 star reviews that all get posted on the same day somehow. It’s cause they are fake, paid for reviews. This one isn’t a fake review. I’m an actual customer.

Jeff from gun mag warehouse very…

Jeff from gun mag warehouse very helpful and thorough. They have a great selection and excellent customer service

I ordered magazines for my AK-47

I ordered magazines for my AK-47, 9mm, and 380. Never had any issues. The prices are reasonable and my orders arrived promptly

My review

I have ordered from them several times always professional and courteous when I’m looking for something I will order from them again great folks to do business with

Had to cancel an order

Had to cancel an order. Jeff took care of it immediately and I had a confirmation within the hour that my order was cancelled.

GunMag Warehouse's website was up to…

GunMag Warehouse's website was up to date and easy to navigate. It was my first visit and everything went smoothly, though I needed to provide additional information. Product Support was on top of it and took care of me efficiently. I look forward to shopping with you again.

Mike is phenomenal

Mike is phenomenal! The service he provided to ensure I received my two magazines was exceptional. Repeat customer for life!

I am so glad I found GMW

I am so glad I found GMW. The prices are very good and the sales are even better. What I love is how fast you get a response from them. They treat their customers with respect. Their shipping is very fast which is rare these days.