Hale Groves (halegroves.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 77% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
I ordered 13 peaches for a Father's Day gift. They were delivered on Friday. 7 of the 13 were rotten! I was so disappointed and a little embarrassed. I have ordered citrus during the winter months and always been pleased. Maybe it is just too hot and humid to order fruit in June. I won't order anything from here again.
Reply from Hale Groves2026-06-25
Thank you for your feedback, and we apologize that you were disappointed with the peaches. We are glad that we submitted a refund for you.
The fruit was ripe and very fresh tasting. I would recommend Hales Grove as a place to get fresh, ripened fruit.
Reply from Hale Groves2026-06-26
Thank you so much for the kind words and the recommendation! We work hard to make sure every order arrives fresh and ready to enjoy, so this is wonderful to hear. We hope to see you again soon!
all the valencias were in good shape and the orange juice is terrific
Reply from Hale Groves2026-06-26
Nothing like fresh-squeezed Valencia juice! We're so glad they arrived in great shape and that you're enjoyed every drop. Thank you for sharing that with us!
Best peaches and juicy for sure.I even order for my married children
Reply from Hale Groves2026-06-26
That's the sweetest thing! There's nothing better than sharing fresh, juicy peaches with the whole family. Thank you so much for your loyalty!
R
Richard Arnold · 2 reviews · Verified · Experienced 2026-01-08 ·
★★★★★
Fedex delivery was awful; fruit and customer service great.
Fedex delivery was awful. First one rode the truck for weeks and never came. BUT a call to customer service quickly led to a re-send and final delivery, which was much appreciated as delicious (albeit less timely). Please, Hale Groves, choose another carrier for delivery!!! Fedex takes zero responsibility or accountability, ignores the consumer (only a direct call to the local warehouse was answered; the supervisor admitted that the guy who took it on his truck was a bozo who they had problems with, but they couldn't do anything about it), and besmirches the otherwise great experience of buying from Hale.
Reply from Hale Groves2026-06-26
We are so sorry for the frustration with that first delivery, and we completely understand how disappointing that must have been. We're really glad our customer service team was able to get a replacement out to you quickly, and even happier to hear the fruit was worth the wait! We have forwarded your comments to our appropriate department. Thank you for sticking with us through the trouble!
The perfect gift ! This was a fast easy way to send…
This was a fast easy way to send precious friends a birthday and anniversary gift. They love the cherries and it was just a perfect gift. Thank you
Reply from Hale Groves2026-06-26
What a lovely way to celebrate two special occasions at once! We're so glad the cherries were a hit and that we could help you find the perfect gift for your friends. Thank you for thinking of us!
Thank you so much for the glowing review! We're thrilled everything arrived well and that you enjoyed the fruit and the cookies too. We can't wait to see you back again soon!
A
A. Dove · 4 reviews · Verified · Experienced 2026-05-26 ·
★★★★★
I asked if the honey tangerines had…
I asked if the honey tangerines had seeds, I was told it did have seeds.
My religious beliefs forbid eating fruits without seeds. I will not order moving forward.
Thank you so much! We're thrilled to hear you enjoyed the fruit and that our customer care team took good care of you. We look forward to sending something delicious your way again soon.
Arrival times was a bit confusing being given two different times to expect package. Cake was nicely packaged but not as sweet as described but still moist.
Package arrived in timely manner. Recipient was very pleased with the package and its contents. However, there was suppose to be jelly beans in the gift package and there was a substitution. I was disappointed as I had those in mind for the kids in the family.
Reply from Hale Groves2026-06-11
Thank you for your feedback. We will reach out to you directly.
It took 9 days for my package to arrive. Needless to say some of orange were covered in green and white mold the rest were soft. When I complained and sent a picture I was asked how many were moldy! After contacting customer service I was issued a full refund.
Reply from Hale Groves2026-06-09
Thank you for your feedback, and we apologize that you were disappointed with the citrus. We are glad that you contacted us for a refund.
Thank you for the kind words about your ordering experience, and we're sorry the follow-up took more effort than it should have. That's not the experience we want for our customers, and we appreciate your patience in seeing it through. We're glad the refund was resolved and we truly look forward to helping you find the perfect gift box when our Fall collection is available. We'll make sure the next experience is a seamless one!
When the box got here one of the oranges was rotten completely and moldy and the rest had tiny brown spots. I ended up throwing them all away.
Reply from Hale Groves2026-06-09
Thank you for your feedback. We will reach out to you directly.
M
Mary Arnold · 2 reviews · Verified · Experienced 2026-05-21 ·
★★★★★
Delicious citrus fruit
The web site was easy to use. The gift basket selections were varied, so it was easy to find what I wanted, and easy to order.
It arrived when they said it would and my family said the oranges, grapefruit and tangerines were delicious.
Reply from Hale Groves2026-06-09
Thank you so much for sharing this! We're glad the website made it easy to find just the right gift, and even happier to hear your family enjoyed the oranges, grapefruit, and tangerines. We hope to help you find the perfect gift again soon!
2 oranges had obvious mold. I learned not to order special sales at the end of the season.
Reply from Hale Groves2026-06-09
Thank you for your feedback, and we apologize that you were disappointed with the citrus. We are glad that you contacted us for a refund of the spoiled pieces. If you are satisfied with our customer service, please consider amending your review. We greatly appreciate your business.
Thank you for the kind words! We're so glad the fruit arrived fresh and well packed, and that you were able to take advantage of a great deal. We hope to see you again soon!
I have never had an inferior shipment from Hale groves. Superior fruit, especially the ruby grapefruit. Currently awaiting MANGOS!
Reply from Hale Groves2026-06-09
What a wonderful compliment, thank you! It means so much to hear that every shipment has hit the mark, and we couldn't agree more about the Ruby Red Grapefruit. We hope the mangos exceed your expectations and keep that streak going strong!
We have only received a box of oranges so far. They were delicious. We are looking forward to our next shipment.
Reply from Hale Groves2026-06-09
Thank you for the wonderful feedback! We're so glad the oranges hit the spot, and we know the next shipment will be just as delicious. We look forward to delivering more grove-fresh fruit to your door!
