3 were soft and had to be thrown out
3 were soft and had to be thrown out, and they were the size of oranges, bit disappointed.
Reply from Hale Groves2026-05-21
Thank you for your feedback. We will reach out to you directly.
About Hale Groves
Data updated- Website
- halegroves.com
- Category
- Food, Beverages & Tobacco
- Location
- United States · Vero Beach
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 90% (27/30)
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Is Hale Groves legit?
Hale Groves (halegroves.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 77% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
What people say
Terrible gift idea.
sent oranges as a gift to my mother. They were in transit for over a week, arrived moldy and when I contacted customer service, they requested pictures before they will do anything. Some gift - moldy oranges arrive late and now my mother has the hassle of taking and sending pictures. I highly DO NOT RECOMMEND.
Reply from Hale Groves2026-05-22
Thank you for your feedback. We would like to extend our sincere apologies to you. We are disappointed that our package did not meet our standards and your expectations. We were unable to find you in our system using your first and last name so that we can make it right for you. Please reach out to [email protected] or you may contact us at 800-990-8884 and ask for Cindy at eServices. Please provide your full address, including your zip code along with your order number/account number if you have that information.
Easy to navigate the website.
Easy to navigate the website. Was a mothers day gift and she enjoyed the fruit
Reply from Hale Groves2026-05-22
What a sweet gift to give your mom! We're so glad she enjoyed the fruit and that the ordering process was a breeze. Thanks for thinking of us for Mother's Day.
the delivery was pushed back 3 times by…
the delivery was pushed back 3 times by fed-ex and the product itself had multiple rotten pieces, the product that was good to eat wasn't up to your usual standards.
Reply from Hale Groves2026-05-22
Thank you for your feedback. We have reached out to you directly.
the best citrus I've ever had.
Reply from Hale Groves2026-05-22
That means so much to hear thank you! We put a lot of care into selecting and packing every order, and knowing the citrus hit the mark for you makes it all worthwhile. We hope to have the pleasure of sending more your way soon.
You all preach was not good I want be…
You all preach was not good I want be ordering any from u all
Reply from Hale Groves2026-05-20
Thank you for your feedback. We will reach out to you directly.
They were willing to give me credit for…
They were willing to give me credit for a damaged shipment. Very good company
Reply from Hale Groves2026-05-21
Thank you for sharing this! We're glad we were able to make things right — every order should arrive in perfect condition, and when that doesn't happen we want to be sure you're taken care of. We appreciate your understanding and look forward to your next delivery being a great one!
Hale Groves is amazing
Hale Groves is amazing! top to bottom
Reply from Hale Groves2026-05-21
Thank you we love hearing that! We'll pass the kind words along to the whole team. We look forward to serving you again soon!
Not up to your usual standards
Not up to your usual standards. Took over a week to arrive after being shipped and two grapefruits were bad (covered in a white mildew). The others were very bitter.
Reply from Hale Groves2026-05-21
Thank you for your feedback. We will reach out to you directly.
Fruit consistently moldy and inedible
Fruit consistently moldy and inedible, and horrible customer service. I cancelled the subscription but they still sent me another box of rotten fruit 3 weeks later and billed me for it. I called to tell them they sent me unordered fruit and that I was not obligated to pay the bill and she turned nasty on me and yelled at me. How are these people in business? Stay far away!
Reply from Hale Groves2026-05-20
Thank you for your feedback. We would like to extend our sincere apologies to you. We are disappointed that our package did not meet our standards and your expectations. We were unable to find you in our system using your first and last name so that we can make it right for you. Please reach out to [email protected] or you may contact us at 800-990-8884 and ask for Cindy at eServices. Please provide your full address, including your zip code along with your order number/account number if you have that information.
Florida peaches
Product selection & quality, pricing, ordering & delivery all meet expectations
Reply from Hale Groves2026-05-20
Thank you for the thoughtful feedback! We're glad every part of the experience from browsing and ordering to delivery and the peaches themselves hit the mark. We look forward to meeting your expectations again on your next order!
The oranges were absolutely delicious…
The oranges were absolutely delicious and better than the ones you buy in the supermarkets. Delivery was amazing and the packaging kept the fruit from getting bruised. I will definitely be ordering again!
Reply from Hale Groves2026-05-21
That's so wonderful to hear thank you! Fresh from the grove really does make all the difference, and we're thrilled the oranges lived up to that promise. We're equally glad they arrived safely and in perfect condition. We can't wait to have you back for your next order!
Always has good deals and easy to use…
Always has good deals and easy to use website. The delivery is trackable and updates are great. This is the third time I have sent products to my mother, who is out of state, and she has loved everything.
Reply from Hale Groves2026-05-21
Three times and counting that means so much to us, thank you! We're so glad your mother has loved every delivery, and that the website and tracking updates have made the experience easy and stress-free for you. There's nothing better than finding a gift you can count on, and we're honored to be that for your family. We look forward to your next order!
Although it was costly who can put a…
Although it was costly who can put a price on getting the best gift possible for a family member. It was packaged nicely and made it all the way from South Florida to Oklahoma on time. I will use the service again.
Reply from Hale Groves2026-05-21
What a wonderful way to look at it and we couldn't agree more! Thank you, Brian. We're so glad the gift arrived beautifully packaged and right on time all the way to Oklahoma. That kind of care and freshness traveling that distance is something we take great pride in. We look forward to helping you find the perfect gift again soon!
i ordered peaches and found out after…
i ordered peaches and found out after my order was placed that my peaches where replaced with oranges because peaches can't be sent to Arizona. it would have been better for me i had been told that before i made my order. i will go to a more honest company in the future. on the good side, the oranges are very good
Reply from Hale Groves2026-06-03
Thank you for your feedback. We have reached out to you directly.
Great product, staff and service.
Every time I have ordered fruit over the phone each person has been pleasant, helpful and verified my order was correct. Also liked the shipped and delivery notifications. The product is great. When the box arrives it makes even an ordinary day special.
Reply from Hale Groves2026-05-20
What a beautiful thing to say! Thank you so much for your continued loyalty and for sharing this. We love knowing that our team has consistently made your ordering experience a pleasant one, and that the shipping updates give you peace of mind along the way. There's nothing we enjoy more than hearing that a box of fresh fruit can turn an ordinary day into something special. We look forward to many more deliveries to come!
Late food was spoiled for mothers day
Reply from Hale Groves2026-05-19
Thank you for your feedback. We will reach out to you directly.
Comparing previous orders to this last order made
I have ordered different fruit in the past & was pleased with the customer service & person's manner I spoke to on the phone orders made previously. Based on that experience I thought it would be similar. I felt the person on the phone was not as experienced maybe? Or new?... I felt I had to control the conversation to get any information out of him. I was even concerned about whether or not my order was even going to be processed correctly! He was not rude, but needed to be more communicative. It felt a bit awkward to me, that I had to sustain the phone order process conversation. The delivery service was within the time frame promised. No complaints on that! The product {petite peaches} was packaged carefully, but we were slightly disappointed in the overripeness of at least half the box which created bruising on those pieces of fruit. I do not feel I would repeat a purchase on this type of fruit. Maybe its too delicate for the delivery process. The half that did make it was very good tasting though. I think I will only order hardier fruit from now on though.
Reply from Hale Groves2026-05-20
Thank you for your feedback. We will reach out to you directly.
I have been using Hale Groves for 2+…
I have been using Hale Groves for 2+ years now to order fresh fruit basket gifts for my family and friends. All of who have revived one of these basket have praise Hale Htives for the freshness of the fruits, cookies and nuts. This company is on the top of my list for holiday ordering.
Reply from Hale Groves2026-05-19
What a wonderful thing to hear thank you! Two years of sharing the taste of Florida with your family and friends means the world to us. We love knowing that everyone who's received one of your gifts has been so pleased with the freshness of the fruits, cookies, and nuts. We look forward to being part of your holiday traditions for many years to come!
Great Customer Service
Very easy to order, expedited shipping happily arranged, perfect ordering experience!
Reply from Hale Groves2026-05-19
Thank you so much! We're delighted the ordering process was smooth and that we could get your expedited shipping sorted without any hassle. That's exactly the kind of experience we strive for every time. We hope your gift arrived just in time and was enjoyed to the last bite!