Hale Groves (halegroves.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 77% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
The shipping was fine. The price for the peaches was high considering that peaches were not sweet tasting and had five that were bruised that I ended up getting rid of them
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I have bought from you for over 15 yrs. NEVER Have I got discount or anything free.At Christmas i buy over 700.00 worth of grapefruit and oranges
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The items I ordered for Easter gifts were out of stock after I had ordered them. The company offered me a subsitute that was slightly more expensive at the same price I paid for the original items. I agreed to the substitution; however they did not tell me that my order would not arrive in time for Easter, and were in fact a week late.
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Every time I enjoy your beautifully packaged fruit, it feels like a blessing from my home state of Maine, giving me some sweet relief during the winter months.
Thank you so much for your kind words we love hearing that our fruit is bringing a little sunshine to your winter! While we're rooted in the heart of Florida's citrus country, we're so glad the flavors and care we put into every box travel all the way to Maine. We hope to keep brightening those cold months for you for years to come.
Love the gift box selection. Loved the cookies.
Thank you so much for the kind words! We're thrilled the gift box hit the mark, and it's always great to hear when the cookies are a hit too. We do value you as our customer and appreciate your business.
Most of the tangerines were dry and had very little or no juice. One of the oranges was covered wioth mold and had to be discarded. How does this affect all the othere oranges in the tray?
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The product as received was greatly appreciated. The challenge for me was timing of the arrival of the baskets--both baskets were exactly the same and going as 'sunshine baskets' to sisters who had just lost their mother. One sister received hers 10 days ahead of the other one; it was received a week ahead of the window provided by Hale Groves, while the other sister got hers within the expected time frame. I don't know how this could have been done any differently as the sisters live in GA/VA and GA was much closer for shipping. In the end, both of them were grateful for the basket and were well pleased with the product.
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Excelent service and grapefruits.
Thank you so much! We love hearing that the grapefruits hit the mark and that everything arrived quickly. We hope you enjoy every last one of them!
The package arrived with two spoiled pieces of fruit. The customer service was excellent, quickly explained my options and issued a refund. The rest of the fruit was fine and tasted great. Appreciate the prompt turnaround on my issue, outstanding customer support. I will be ordering my citrus from Hale Groves in the future.
Thank you for sharing this, and we're so glad our team was able to turn things around quickly for you! We're sorry two pieces arrived spoiled that's never the experience we want but we're really pleased to hear the rest of the fruit was delicious and that you felt well taken care of. We look forward to your next order!
Ordered oranges as a gift, they were in transit for over a week and arrived moldy. When I complained, the company wanted the gift recipient to submit pictures before they would do anything. Some gift - here's some moldy oranges and a big hassle.
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The oranges were fresh and so juicy. Yummy
Fresh and juicy is exactly what we aim for! Thank you so much for the kind words we're thrilled you enjoyed them.
I would gave you 10 stars. Because you have the best oranges and coffee cake in Florida. Tim
Tim, thank you so much! We're thrilled the oranges and coffee cake hit the mark. Fresh citrus and a great coffee cake are two things we take a lot of pride in, so it means a lot to hear that. We hope to have the chance to send something special your way again soon!
I have ordered several times and every order arrived in Perfect condition except my last order of grapefruits. One arrived smashed. I notified Hale and with one day or two. A replacement order arrived no charge. Outstanding company A++++
Thank you so much for your kind words and for being a loyal customer! We're sorry one of your grapefruits arrived damaged, but we're really glad our team was able to get a replacement out to you quickly. That's exactly the experience we want every customer to have. We look forward to your next order!
The customer service was a real person who had the care to help me right away and take care of the issue. Thank you!
That's exactly what we hope every interaction feels like a real person who genuinely wants to help. We're so glad we could take care of things for you quickly, and thank you for taking the time to share this. We appreciate your support!
Easy to order on line. I liked that I got free shipping. My aunt who is 98 years old always loves when I send her fruit from Hale. This last time, she received peaches from me last week and she said they were delicious!!
What a wonderful gift to give your aunt! We're so glad the peaches arrived fresh and delicious, and that she enjoyed them. Thank you for continuing to choose Hale Groves to send something special her way. We hope to be part of many more of those moments!
Service was fast and the fruit was excellent...always order from them when they have the prices reduced or a sale...
Thank you so much we love hearing that! We'll look forward to seeing you back the next time a great deal comes around.
The ordering and shipping process was great and the peaches arrived within two days after I received confirmation they were sent.
Thank you so much for sharing that! We're glad the peaches made it to you quickly and that the whole process felt smooth from start to finish. We hope you enjoy every bite!
My order was delivered quicker than I expected and the quality was excellent. My mother was very pleased with everything from Hale Grove. I will continue to be a customer and recommend Hale Grove to others.
Thank you so much for sharing this! We're thrilled your order arrived ahead of schedule and that your mother was so pleased with everything. Knowing you'll be back and that you'd recommend us to others truly means the world to us. We look forward to serving you and your family for a long time to come!
Your product is great Your use of fed ex is pathetic I live on a hill in a rural area—dirt road—fed ex drivers are always rude—inconsiderate—fly up the hill —dust and rocks going everywhere—product left out by a nearby garage! UPS on the other hand —curtesy is pre-eminent—product is ALWAYS left on front porch by front door—never have to duck for cover (like I did today) when they deliver product!!! MY NEW POLICY IS—-ONLY BUY PRODUCT FROM THOSE COMPANIES THAT USE UPS!! I apparently need to search for a new company for my oranges and grapefruit. Sorry—I did like your product—just not your delivery company!! Thank you for your consideration K David Elgena
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