Hale Groves (halegroves.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 77% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
It was wonderful, love the oranges and tangerines and all the good are you put in the box? Shipping was great.
Reply from Hale Groves2026-05-19
What a sweet review thank you! We're so happy to hear you loved the oranges and tangerines, and that everything arrived quickly and in great shape. We put a lot of care into every box, and it's wonderful to know it shows. We hope to send a little more sunshine your way soon!
Thank you so much for the kind words! We're thrilled to hear our team member went the extra mile to get your order as close to your preferred delivery date as possible that's exactly the experience we always aim to provide. We understand how much timing matters, especially when sending a gift, and we appreciate your patience with our weekday shipping schedule. We hope your recipient enjoyed every bite, and we'd love the chance to make your next experience a full five stars!
Excellent service.
Art was the agent that I placed my order with on the phone. He is very professional, patient and helpful.
Reply from Hale Groves2026-05-19
Thank you for the wonderful feedback! We'll be sure to pass your kind words along to Art this is exactly the kind of experience we want every customer to have. We're lucky to have him on our team, and we're grateful you took the time to share this. We look forward to serving you again soon!
My Mom loved this basket...I sent it to her for Mother's Day. She said the oranges were as sweet as sugar. I think she ate most of them in one sitting.
Reply from Hale Groves2026-05-15
That is the sweetest thing to hear almost as sweet as those oranges! We love knowing your mom enjoyed them so much she couldn't stop. What a wonderful Mother's Day treat. Thank you for sharing this with us!
Very good customer service, oranges replaced that were fungus afficted
Reply from Hale Groves2026-05-15
Thank you for sharing this! We're sorry the oranges arrived with that issue, but we're glad we could make it right quickly. You deserve nothing less than perfect fruit, and we appreciate you giving us the chance to fix it!
L
Louis Russell · 5 reviews · Verified · Experienced 2026-04-30 ·
★★★★★
My order
My order, while arriving after Mothers Day, was exceptional. She absolutely loved it
Reply from Hale Groves2026-05-15
We're so happy she loved it! We're sorry the timing didn't quite land on Mother's Day, but we're glad the gift itself made such a wonderful impression. Thank you for sharing that it truly means a lot to us!
J
John W Ray · 1 review · Verified · Experienced 2026-04-30 ·
★★★★★
The peaches were extremely hard and…
The peaches were extremely hard and tasteless.
Reply from Hale Groves2026-05-15
Thank you for your feedback. We will reach out to you directly.
M
Michael · 11 reviews · Verified · Experienced 2026-04-30 ·
★★★★★
Customer service was helpful
Customer service was helpful to contact us proactively for a delayed shipment. Also to obtain a credit for product that had been received damaged.
Reply from Hale Groves2026-05-19
Thank you for sharing this! We're glad our team was able to reach out ahead of time and make things right with a credit for the damaged items. We hold ourselves to a high standard, and it means a lot to know that came through. We hope your next order arrives in perfect condition and brings a little sunshine your way!
Hale Groves orders are quickly done online and the website is easy to navigate and select from a variety of gift options
Reply from Hale Groves2026-05-19
Thank you so much! We're happy to hear the ordering process was quick and easy finding the perfect gift should be the fun part! We hope whoever is on the receiving end enjoys every delicious bite.
I ordered 3 different items from your company, to be delivered to 3 different addresses. Out of the 3 deliveries 2 have had spoiled fruit in them. I'm still waiting for the 3rd delivery. My fingers are crossed that no spoiled or rotten fruit is in the 3rd package. When I reached out to the company they said they would replace some fruit (which I'm still waiting for) and refunded me for what they didn't have in stock.
Reply from Hale Groves2026-05-19
Thank you for your feedback. We will reach out to you directly.
The grapefruit were not up to the quality I have enjoyed from Indian River Floridian citrus. Not very juicy and not very sweet. I am disappointed.
Reply from Hale Groves2026-05-15
Thank you for your feedback. We will reach out to you directly.
M
MARY C · 8 reviews · Verified · Experienced 2026-04-30 ·
★★★★★
Wonderful fruit
The fruit this year was really juice and sweet. Everyone loves getting Hale fruit box
Reply from Hale Groves2026-05-15
This makes us so happy to hear! Juicy, sweet fruit and smiles all around that's everything we hope for. Thank you for making Hale Groves part of your tradition!
The fruit was perfect and it was delivered on time. What more can you ask for
Reply from Hale Groves2026-05-15
Honestly, nothing that's exactly what we aim for every single time! We're so glad the fruit was perfect and arrived right on schedule. Thank you for the kind words!
Easy order process, fast shipment, my Mom loved the sunshine in a box from Florida :)
Reply from Hale Groves2026-05-15
Sunshine in a box we love that! We're so glad the ordering was easy and that it arrived quickly for your mom to enjoy. Thank you for sharing that little ray of happiness with us!