Hamperapp (hamperapp.com) has a 4.2 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 81% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 73% of negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-10.
Great experience with Hamperapp! The service is reliable, easy to use, and my laundry always comes back clean and well done. Very convenient and helpful.
Thank you for the great review! We’re happy to hear you’ve had a reliable and convenient experience and that your laundry always comes back clean and well done. We truly appreciate your support! – Hamperapp Support Team 🧺💙
Thank you for your feedback! We’re glad you enjoyed the service and appreciate you choosing Hamperapp. – Hamperapp Support Team 🧺💙
Hamperapp has been an excellent partner for our office’s dry cleaning and laundry needs. They handle all of our uniforms, racks, and mops, and the service has been consistently reliable and high quality. Everything is always returned clean, well organized, and on time, which makes a big difference for our daily operations. Their team is responsive, professional, and easy to work with. If you are looking for a dependable laundry and dry cleaning service for business or commercial needs, Hamperapp delivers great service and real peace of mind. Highly recommended.
Thank you so much for the detailed and thoughtful review! We’re honored to support your office’s laundry and dry cleaning needs and are glad to hear our reliability, organization, and professionalism make a positive impact on your daily operations. Your recommendation truly means a lot to our team. – Hamperapp Support Team 🧺💙
Thank you for your kind words! We’re glad to hear you found our service professional. We appreciate your support and look forward to assisting you again. – Hamperapp Support Team 🧺💙
Quick, easy, responsive. Highly recommend
Thank you for the great feedback! We’re happy to hear you found our service quick, easy, and responsive. We truly appreciate the recommendation! – Hamperapp Support Team 🧺💙
The best of the best! Highly recommended!
Thank you so much! We’re honored by your kind words and truly appreciate the recommendation. We look forward to continuing to serve you! – Hamperapp Support Team 🧺💙
Love how easy it was to use the service and the professionalism by the team.
Thank you for your kind feedback! We’re glad to hear you found the service easy to use and appreciated the professionalism of our team. We truly appreciate your support! – Hamperapp Support Team 🧺💙
Easy to use, efficient, best in the market.
Thank you for the great review! We’re thrilled to hear you found our service easy to use, efficient, and the best in the market. We truly appreciate your support! – Hamperapp Support Team 🧺💙
Excellent company!
Thank you for the kind words! We truly appreciate your support and are happy to hear you had a great experience with us. – Hamperapp Support Team 🧺💙
I found grease stains on my clothes that wasn't there when the order was sent out to be washed . I had to research how to remove the grease stains and hand wash/dry them over at home. I left a message but got no response. I'm taking my business elsewhere.
We’re very sorry to hear about the grease stains on your clothes — that’s not the experience we want for you. Please contact us so we can review your order and help resolve this. You can reach us at [email protected] or by phone at (412) 927-4669. Thank you for bringing this to our attention — we appreciate the opportunity to make it right. – Hamperapp Support Team 🧺💙
My clothes are always picked up and delivered on time. They are well cleaned and nicely folded.
Thank you for sharing your experience! We're so glad to hear your clothes are consistently picked up and delivered on time, and that you're happy with the cleaning and folding. We appreciate you choosing us! – Hamperapp Support Team 🧺💙
Used the service in a pinch with no time & a STACK of laundry. Glad I did! Easy to set up, they picked up at my front door, they dropped off at my front door & I plan to use them again!
Thank you for sharing your experience! We’re so glad we could help during a busy moment and make things easier for you. Happy to hear everything was smooth from pickup to delivery. We look forward to helping you again! – Hamperapp Support Team 🧺💙
I wish I could give zero stars. DO NOT USE THIS SERVICE. The delivery is terrible, the driver came upset, cursing and near-yelling because the type of pickup wasn’t communicated. The pickup and delivery were late beyond the window on BOTH ends, messing up my work meetings. The app is supposed to allow driver tracking and communication but it does not. My delivery was two-hours AFTER the latest time of the window and there was zero communication. I had to reach out to re-coordinate delivery. After all of these issues, customer service was TERRIBLE. I was a first time user looking for a new service and they did nothing to address these bad experiences. They were only willing to my to offer a *small* coupon for future service. WHY would I use them for a future service if they do nothing to address issues for this one? They are terrible. Don’t waste your time or money.
We’re very sorry to hear that you found grease stains on your clothes after your order was returned that should never happen, and we completely understand how frustrating it must have been to hand-wash and treat them yourself. Please reach out to us so we can review your order and make this right for you. You can contact us at [email protected] or by phone at (412) 927-4669. Thank you for letting us know, we truly appreciate the opportunity to help resolve this. – Hamperapp Support Team 🧺💙
Outstanding Service.... Super Convenient!!! It is My Go To Dry Cleaning Service. Place the Order and Put my Laundery Bag outside my door and it is picked up on time all the time and delivered back on time or earlier than scheduled which is even More AWESOME! Thanks Hamperapp... Great Service! - John Di Lemme
Thank you so much, John! We’re thrilled to be your go-to dry cleaning service and to hear that our pick-up and delivery have been consistently on time—or even early! We truly appreciate your trust and your wonderful feedback. We’re always here to make laundry as easy and convenient as possible for you. – Hamperapp Support Team 🧺💙
THere are so many different bot/fake parties you must deal with, the experience is a nighmare. You place the order online and an app gives you an initial estimate and the verifies the time of the order. The pickup person came at the very last minute in the 3rd hour window which is ok, but they notified me 30 minutes before saying they were on the property but total blackout until the 30 minutes went by. Communication is NOT good every step of the day. The delivery person did come eventually. The next day when the laundry was to be returned, there is a message that simply said, "your laundry is delayed and you wil get it the next day." No one could be reached for a explanation. This is terrible. Then i got a bill for the initial estimate and when the laudry was returned two days later (without any explanation) the bill was doubled and there was NO $20 off for being a new customer. I do NOT recommend thiese crooks. If I am ill again I will risk getting some high school students who want extra money and will do a better job!
If I could give them no stars I would NEVER use this is service! They don’t check pockets of clothes for pens etc and ruined up to $500 worth of clothes with zero compensation. They promised to call me to discuss and never did. There are much better services they are awful never use them unless you want to waste money
got hit by a car and cant drive now and they made laundry easier for me
Thank you so much for your kind words! We’re truly sorry to hear about your accident and hope you have a smooth and speedy recovery. It means a lot to know that Hamperapp has been able to make things a little easier for you during this time. We’ll always be here to help with your laundry needs whenever you need us. 💙
I’ve been using HamperApp for some time now, and every service has exceeded my expectations. The app is easy to set up, and the process is smooth and hassle-free. They’re fast, reliable, and always do an excellent job with my laundry. Laura and all the employees I’ve met are friendly, professional, and genuinely helpful. HamperApp has truly made my life easier—extremely convenient and absolutely worth it!
Thank you so much for sharing such wonderful feedback! We’re thrilled to hear that you’ve had consistently great experiences with HamperApp and that our team—especially Laura—has made things easier and more convenient for you. We truly appreciate your trust and look forward to continuing to provide you with fast, reliable, and friendly service. 💙
Thank you for your feedback. We’re glad to hear you had a good experience, and we look forward to serving you again. Sincerely, The Hamperapp Team
I’ve been using hamperapp off and on to help assist in senior living communities. When our washer or dryer go out I know HamperApp always has us covered. Within 24 hours we had 850 pounds of resident clothes and linen cleaned and delivered.
Thank you so much for your amazing feedback! We’re honored to support your senior living community and proud to know HamperApp could help when you needed it most. Handling 850 pounds of laundry in 24 hours is no small task, and we’re glad we could deliver the fast and reliable service you count on. We truly appreciate your trust and look forward to continuing to assist you whenever needed. 💙
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