Handsewgift (handsewgift.com) has a 4.8 out of 5 rating on OK.one, based on 50 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the leather products, noting the beautiful craftsmanship and secure packaging that protects every item during transit. People also highlight the fast shipping service, the smooth ordering process, and the helpful support team that quickly answers questions. Many buyers are already planning future purchases because of this consistent reliability.
Some reviewers were not happy with delivery times, mentioning longer shipping durations or occasional communication hurdles when issues arose. A few customers additionally experienced minor product flaws, such as unusual musty smells or slightly stiffer leather materials upon arrival.
Auto-generated from all reviews of this business. For reference only.
good quality products, much better in person than on photo, arrived fast, highly recommend
Reply from Handsewgift2026-07-03
Thank you so much for this amazing review! We are absolutely thrilled to hear that the product looks even better in person than in photos. Leather and fine craftsmanship always have a unique texture and warmth that pictures just can't fully capture, so we are so glad you noticed! Thank you for highly recommending us and for praising our fast shipping. Enjoy your beautiful new piece! 🥰
Communication was great and delivery was on time. I’m pleased with the quality of the bag. Overall beautiful bag and worth the price.
Reply from Handsewgift2026-07-03
Thank you so much for taking the time to share your wonderful experience on Trustpilot! We are thrilled to hear that you are pleased with the quality and that you find the bag worth the price. Our team works incredibly hard to ensure smooth communication and on-time delivery, so your feedback means the world to us. Thank you for your support, and we look forward to serving you again in the future!
Did not have to wait long until my beautifully wrapped parcel arrived. So pleased with my 3 bags. Quality was outstanding and I am already planning my next order.
Reply from Handsewgift2026-07-03
Thank you so much for this amazing and thoughtful review! Wow, 3 bags! We are incredibly honored by your trust in Handsewgift. 💖 We take great pride in making sure every parcel is beautifully wrapped, as we want the unboxing to feel like opening a special gift. Hearing that the quality is outstanding and that you're already planning your next order completely made our day! We can't wait to prepare your next parcel. See you again very soon! ✨
Thank you so much for your great review! We are absolutely thrilled that our communication and shipping earned a full 5-star rating from you, and that you love the quality of the bag! Our team works so hard to keep you informed every step of the way. We will keep doing our best to make your next experience with us a perfect 5 stars all around. Hope to see you again soon! 😊✨
Bought two bags. A little apprehensive at first. The 40 Berkin style and the Hac A Dos pm style, so happy with both. The Hac shoulder strap was a little short but I fixed that. Wished they made the Hac a Dos GM style. Totally recommend this company, couldn’t be happier 👍🏼
Reply from Handsewgift2026-06-24
Thank you for the high recommendation! We're so happy you love both bags. Thanks for the great feedback about the Hac a Dos GM size—we'll definitely consider adding it to our collection in the future. Enjoy your beautiful bags!
A wonderful bagThis is my 3rd bag & it is a wonderful…
This is my 3rd bag & it is a wonderful well made bag & want in every color. Quality is great, arrived timely & packaged very well. A pleasure to buy from.
Reply from Handsewgift2026-06-03
Dear Customer,
Thank you so much for your continued support!
We're absolutely delighted to hear that this is your third bag from us and that you're enjoying the quality, craftsmanship, and overall experience. Knowing that you would love to own it in every color truly means a lot to our team.
We take great pride in creating well-made bags, carefully packaging every order, and ensuring that our customers receive their purchases as quickly and smoothly as possible. It's wonderful to know that these efforts have made a positive impression.
Thank you again for being a valued customer. We look forward to helping you add even more beautiful colors to your collection in the future!
Warm regards,
The Handsewgift Team
I was a bit nervous as international purchases make me nervous. But, these folks are great! Customer service was fast and helped with several questions. Then the bags themselves are amazing! Soft and already to go. I purchased more than one and I have not had to moisturize them before use as some places need with their bags. This was terrific and I am making a list for the ones I hope to get next!
Reply from Handsewgift2026-06-03
Dear Customer,
Thank you so much for taking the time to share your experience with us!
We completely understand that international purchases can feel uncertain, so we're especially happy to hear that our customer service team was able to answer your questions and make the process comfortable for you.
It’s wonderful to know that you were pleased with the quality of your bags. We take great care in selecting premium leather and ensuring that every bag arrives ready to enjoy right away. Hearing that the leather felt soft and required no conditioning before use is exactly the kind of experience we strive to provide.
We're also thrilled that you're already planning your next additions to your collection! Your support means a great deal to our team, and we look forward to serving you again in the future.
Thank you for choosing Handsewgift!
Warm regards,
Handsewgift Customer Support Team
I cancelled my order a day after I purchased it. It was for my mother and she had passed away. I did not want to still receive item. They said no problem and not to contact my credit card company as they would cancel the order and refund money. 3 days later they proceeded to ship the order and are no longer responding to my emails. If/when this does arrive, I will be sending it back. I feel completely duped by this company and will NEVER buy something from them again. BUYER BEWARE!!!
Reply from Handsewgift2026-06-03
Dear Customer,
First, we would like to express our sincere condolences for your loss.
We are sorry to hear that you were disappointed with your experience. However, we would like to clarify an important detail regarding this order.
When you contacted us, an active payment dispute had already been opened with your credit card provider. As explained in our communication, we requested that the dispute be withdrawn so that we could process the order cancellation and refund directly. Unfortunately, the dispute remained open, which prevented us from proceeding with the cancellation as requested.
Because the order had already entered fulfillment and shipping procedures, it was ultimately dispatched before the matter could be resolved.
We understand that this situation was frustrating, especially under difficult personal circumstances. We never intended to mislead you, and we remain willing to assist with a return if the package is delivered and no longer needed.
Please contact our support team directly and we will do our best to help find a satisfactory resolution.
Sincerely,
Handsewgift Customer Support Team
I first bought one bag about a month ago & when I received it, it was even better than my expectation plus the seller sent a twill gift which is so thoughtful. I loved it so much, I ordered another in the other color. Now I am waiting to hear if they will get this bag in other colors & will definitely buy all the colors. It is a wonderful high quality bag. I highly recommend this company.
Shipping my items went smoothly. My order was delivered in two separate packages. Tracking services were accurate. Have already received my 2nd order and will be ordering more. I am pleased with the product and selection.
I love the online store, Handsewgift! The quality of their inspired handbags are as close to the authentic ones as they can be. The leather has always been of high quality. The delivey process is efficient. Their prices are very fair. I have bought at least 10 bags with them and have loved each one!
I recently purchased two Lindi style bags, scarves, and a bag charm. I want to say the customer service I’ve received from Handsewgift is absolutely phenomenal! When my original order was stolen, their support team wasted no time in not only reshipping my order to me, but they also switched logistics companies so there would be less risk of this happening again! The replacement package was shipped last Wednesday (April 15th) and it arrived yesterday (April 21)! Wonderful customer service!
The bags themselves are beautiful - well structured, even color, and beautifully textured. The craftsmanship is well noted in the even and beautiful stitches, and attention to detail. The color and hardware options are great, and I can’t wait to place another order in the future!
Handsewgift is the best! Fantastic products and customer service that is second to none!
I have made several handbag purchases from Handsewgift and have loved every one.
They offer quality products at affordable prices.
I will be making more purchases in future!
Reply from Handsewgift2026-04-24
We are thrilled to hear that our customer service and products hit the mark for you! Thank you for choosing Handsewgift for your handbag collection. We take great pride in delivering quality at a price our customers love. Knowing that you'll be back for more means the world to us. See you again very soon for your next favorite bag!
I have purchased 3 bags already and am VERY satisfied, I will definitely becoming back for at least 2 more 😆
Reply from Handsewgift2026-04-24
Thank you so much for your trust, and for choosing us. You have ordered a total of 3 bags—and plan to purchase even more—which is, without a doubt, the highest compliment we could receive.
I've ordered 3 bags recently. The communication with customer service has been great. The quality of the designer inspired bags i received was much better than anticipated! Shipping from China, to USA, the packaging to protect the bag is impeccable. Delivery took a couple weeks, but thats to be expected. I have 3 more bags on order now. I HIGHLY recommend this company 👍👍👍👍👍
Reply from Handsewgift2026-04-24
Wow, what an incredible review! Thank you so much for your trust and for choosing us for 6 bags in total—that is the highest compliment we could receive. 🌟 We’re thrilled to hear that our craftsmanship exceeded your expectations and that the packaging kept everything perfect during its journey to the USA. We’ll be sure to share your kind words with our customer service team!