Happy Head (happyhead.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is good. 84% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
There products really work my hair is growing back and healthier. I highly recommend this company.
Hi Earl! This truly brightens our day! We're so happy to hear that you are seeing great progress using our products. If you need any assistance, feel free to reach out to us at www.happyhead.com/help/ or just text us at 844-962-4247. We're here to help!
They make it very easy to inadvertently subscribe to regularly receiving and paying for their product, but very difficult to cancel your subscription
Hi Bradley, Thank you for sharing your feedback, and we’re sorry to hear about your experience. We aim to be transparent about our subscription model, as our treatments are designed to be ongoing and are set to ship automatically at a regular cadence to provide the best results. This information is provided during checkout, in confirmation emails, and within the customer account portal. That said, we understand how frustrating it can feel if enrollment wasn’t clear or if canceling was more difficult than expected. Canceling or managing your subscription should be straightforward, and we’re actively working to improve that experience. In the meantime, our team is always available to assist with immediate cancellation and ensure no further charges occur. Please reach out to us so we can take care of this for you right away and review your account in detail. We appreciate your feedback and the opportunity to do better.
Great response time, professional representative
Hi Leo, Thank you so much for sharing your thoughts with us! We’re thrilled to help you and are committed to providing you with excellent customer service. Please continue to reach out with any more questions or concerns you may have, we are always happy to help. Thank you again, and happy growing!
Chris answered all of my questions regarding reinstating my account. I was only trying to get information about current offerings and he did an excellent job of answering all of my questions.
Thank you for sharing your experience! We’re glad to hear Chris was able to answer all your questions about reinstating your account and provide clear information on our current offerings. We truly appreciate your feedback and are happy he made the process easy for you.
Company is in violation of CA Assembly Bill 2863, would not let me click to cancel an order, is completely broken (automated doctor messages because they did not even review to see that I already was a customer) when trying to add a new item to my existing subscription and are using dark patterns to hide lifetime discounts and upcoming shipments and payments. I am leaving and lodging a complaint with the CA Attorney General. Do not let companies pull this on consumers.
Hi Tim, Thank you for your feedback. We’re very sorry to hear about your experience and take concerns like this seriously. We want to clarify that our goal is always to provide a transparent and straightforward experience for our customers. Subscription details, including billing frequency, upcoming shipments, and any applicable discounts, are displayed during checkout and within the customer account portal. We’re especially concerned to hear about the issues you experienced when attempting to cancel or manage your subscription, as well as the confusion around adding a new item. This is not the experience we aim to provide, and we’d like to investigate this further to ensure everything is working properly and to address any account-specific concerns. We appreciate you bringing this to our attention and thank you for your honest feedback.
Hi Jeffery! Thank you so much for sharing your thoughts with us! We’re thrilled to help you and are committed to providing you with excellent customer service. Please continue to reach out with any more questions or concerns you may have, we are always happy to help. Thank you again, and happy growing!
Just had a super customer service experience w/Mark at Happy Head. For medical reasons, my MD requested I stop any hair loss treatment while a secondary condition is being sorted. After using the online path to make a subscription change, informed if I decided to move forward had to call customer service. Ugh! Dreading the call, I was taken aback to reach a real agent that patiently listened to my situation. He went over options & suggestions for alternatives. I explained that I had learned I picked a super product; however till medical treatment was stable had to forgo HH. He was understanding, polite, and helped set my account as I thought best! I sincerely appreciated his professional, customer focused service. Thanx very much much Mark!
Thank you so much for sharing your experience! We’re thrilled to hear Mark provided such patient, understanding, and professional support while helping you navigate your subscription during this important time. Your kind words mean a lot, and we’re grateful you chose Happy Head. Wishing you the very best with your ongoing medical care—we’ll be here whenever you’re ready to continue your journey.
Excellent, no complaints!
Thank you so much for sharing your feedback! We’re thrilled to hear everything has been excellent and that you have no complaints. Your satisfaction means the world to us!
I have been using Happy Head for a quite a while now. Every time that I have called them, their representatives have been friendly and professional. Today, I was helped by Mushi. After hearing that a shipment was delivered damaged, he didn't hesitate to expedite a replacement, so I wouldn't run out of the product. Good customer service is not as common as it should be, so I truly appreciate it. Happy Head has a great product, and great customer service
Hello Chuck, thank you so much for sharing your experience with us. We’re thrilled to hear that you’ve been using Happy Head for quite a while and that our representatives have consistently provided friendly and professional support. We’re especially glad to know that Mushi was able to assist you promptly today by expediting a replacement after your shipment was damaged. Ensuring you don’t run out of your product is exactly the kind of care we strive to provide. We truly appreciate your kind words about both our product and our customer service. Your feedback means a lot to us and motivates our team to continue delivering the best possible experience.
The girl at the other end of the line was a real girl answer pretty quick and did the deal. I’m happy with it :-)
Hello Jack, Thank you so much for sharing your thoughts with us! We’re thrilled to help you and are committed to providing you with excellent customer service. Please continue to reach out with any more questions or concerns you may have, we are always happy to help. Thank you again, and happy growing!
Agent understood my request and was eager to fulfill the changes to my subscription. Agent was also pretty friendly and quick. My request was simple; but as always, I never had a major complaint with Happy Head customer service.
Hello James. Thank you so much for sharing your thoughts with us! We’re thrilled to help you and are committed to providing you with excellent customer service. Please continue to reach out with any more questions or concerns you may have, we are always happy to help. Thank you again, and happy growing!
Been a customer since 2022, and happy with results and customer service. They have a new discount on bulk purchase which is good for environment and ease too. I used other companies prior to them, but they weren’t as good. Actually regrew hair and keeping it, shipments arrive on time, you can get a hold of a live rep that is knowledgeable, or do the chat, good company
Thank you for being with us since 2022 and for sharing your experience! We’re thrilled to hear about your regrowth progress and that our customer service has been helpful. We’re glad the new bulk discount adds both convenience and environmental benefits. It means a lot that you’ve found greater success with Happy Head compared to other companies. We’ll continue to ensure timely shipments and knowledgeable support—whether by phone or chat—so your journey stays smooth. We truly appreciate your trust and recommendation!
Thank you for your assistance with my new order. The previous three orders were not successfully shipped, and I hope that this time it will be sent correctly in its updated form.
Hello Baha, Thank you so much for sharing your thoughts with us! We’re thrilled to help you and are committed to providing you with excellent customer service. Please continue to reach out with any more questions or concerns you may have, we are always happy to help. Thank you again, and happy growing!
This is about one year and this company rocks! Today I had a cal with Reynier and he helped me with my ordering. Every time I call it’s it a great experience! I understand them and they follow up with an email to confirm the business of the conversation. As a non surgical approach it is really good! Sincerely, Joseph Bonkowski DDS
Thank you for being with us for about a year and for sharing such kind words! We’re thrilled to hear that Reynier was able to assist you with your order and that every call has been a great experience. It’s wonderful to know our follow‑up emails help confirm details and keep everything clear. We’re glad you’ve found our non‑surgical approach effective and appreciate your trust in Happy Head. We look forward to continuing to support your journey!
Great product and customer service, easy to change or pause shipping dates.
Thank you for sharing your experience! We’re delighted to hear that you’re enjoying the product and our customer service. It’s great to know that adjusting or pausing shipping dates has been easy for you. We truly appreciate your feedback and look forward to continuing to support your journey.
The product is very easy to use and the customer service is great.
Hi Don! Thank you for your kind words! We're so glad to hear that you're finding the product easy to use and that you've had a great experience with our customer service team. If there’s ever anything more we can do to make your experience a 5-star one, please don’t hesitate to let us know, we’re always here to help!
Great service. Quick fixes. They changed the script with no issues. Thank you.
Thank you so much for your kind words, William! We’re glad to hear that our team was able to provide quick service and update your script without any issues. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience.
Reynier was great to deal with. He handled the issues I had and I’m very satisfied with the end results. I’ve been using HappyHead for four years, great product with great results.
Thank you for sharing your experience, Anthony! We’re thrilled to hear that Reynier was able to resolve your concerns and that you’re satisfied with the results. It’s wonderful to know you’ve been with Happy Head for four years and continue to see great results with our products. We truly appreciate your loyalty and trust in us.
They’ve always been responsive and helpful. Plus their product works amazing!!!
Thank you so much for your kind words, Al! We’re delighted to hear that our team has always been responsive and helpful, and that you’re seeing amazing results with the product. Your feedback means a lot to us, and we’re thrilled to know it’s making a positive difference for you. Feel free to upload your progress photos anytime at your Account Page to track your journey! We truly appreciate your support and look forward to continuing to provide you with excellent service and effective solutions.
Very thorough. Explained everything clearly. Was not rushed
Thank you so much for your kind words, Mark! We’re glad to hear that everything was explained clearly and thoroughly, and that you never felt rushed during your visit. Providing attentive, detailed care is always our goal, and it’s wonderful to know that it made a positive difference for you. We truly appreciate your feedback—it motivates us to keep delivering the best experience possible.
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