HDpiano (hdpiano.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 40 of them were added in the last 12 months. Last updated 2026-08-10.
It was easy to get a refund when I forgot to cancel and was charged for another year. And when I was ready to resubscribe, I was given same the discounted rate I had before. Great customer service!
We’re happy we could get everything sorted for you. Welcome back and happy playing!
HD Piano is a great way to learn piano from scratch. As a beginner, I want to invest my time in learning to play songs that I can sing along to, not in learning to read music, or do exercises, or learn music theory. I'm loving every little bit of progress I'm making towards my goal, and I'm getting there, slowly but surely.
We’re so glad HDpiano is helping you make steady progress and enjoy playing the songs you love. Keep it up! 🎹
HERE'S MY PROBLEM !! You've blocked me out of my account and refused to accept my email or my password. (previous grumpy review beginning) OK, so some understanding of the statement is needed. The author is 72 years old, He may have blue hair, but as far as computer things go, he's ...er.. not fully in charge. So, step 1. Deny all responsibility and demand changes. Step 2. Try and follow the help given by Lavender. Step 3. Unable to follow the simple instructions demand more help. Help is given, with grace and concern as to how this all came about. Step 4, Sit at piano and connect to HD Piano, teaching me Moonlight Sonata, a piece I learned 50 years ago, but long since forgotten. I've actually helped run a multi million dollar company, but now alas can't. I accept that things have changed, like, learning the piano from a lady armed with a ruler, to looking at a computer screen with the notes all laid out, in which I can reduce to 25% speed in order to master the tricky bits. If you can't do it first time, repeat. Remember this, practice does not make it perfect, it makes it permanent, perfect practice makes it perfect. (that applies to golf as well). So to sum it up, these guys are great, the instruction model suits a scientist who was skilled in skill acquisition, but is ready to admit his age now plays a part. If you are aged over 65 THIS IS THE MODEL YOU SHOULD USE to acquire any skill. This review cost HD piano one months subscription due to the fact that I am an (ex) pissed off consumer of piano instruction. I'm now changing the star thing from one to five. I can't recommend them highly enough.
We’re sorry to hear about your experience. After receiving your email, we responded promptly by locating your account, confirming your subscription was active, resetting your password, and testing the account to ensure everything was working correctly before sending you updated login credentials. We’re pleased the login issue has now been resolved. If there’s anything further we can assist you with, please don’t hesitate to reach out at [email protected].
I wanted to take a moment to thank you for the tremendous contribution you have made to my piano journey. One of the things I appreciate most is your eclectic choice of songs. The variety of music you introduce keeps the learning process fresh, interesting, and motivating. It has also given me a wonderful roadmap for the future. Looking through the pieces you have taught, I estimate that I now have around 60 songs that I would like to learn over the next twelve months. Your enthusiasm for both the music and the teaching process shines through in every lesson. It is infectious and makes me look forward to sitting down at the piano each day. I also particularly appreciate the way you incorporate music theory into your lessons. Over the years I have learned various elements of theory, but often struggled to see how they applied in practice. The way you weave theory into the songs and techniques you teach has helped everything make much more sense. Concepts that once seemed abstract now feel relevant and useful. I have been a member of HD Piano for around five years, but I feel that I am learning more effectively now than ever before. Being retired has certainly helped. I am no longer trying to squeeze practice into a busy working life, and I find that my mind is more focused and receptive to learning. Perhaps the most valuable lesson I have learned is one that seems so obvious in hindsight: if you cannot play a piece slowly, you certainly cannot play it quickly. Taking the time to practise carefully and deliberately has brought a level of clarity and progress that I had not experienced before. Thank you for your patience in putting such a range of music together, your enthusiasm, your musicianship, and your ability to make learning both enjoyable and rewarding. Your lessons have renewed my excitement for the piano, and I am looking forward to many more hours of practice each day and discovery in the years ahead.
Thank you so much for taking the time to share such a thoughtful review. It means a lot to hear how much you’ve been enjoying the lessons and that the variety of songs has helped keep your learning journey engaging and inspiring. We’re especially glad to hear that the theory elements have become more meaningful through their connection to real music. One of our goals is to make concepts feel practical and approachable, so it’s wonderful to know that approach has resonated with you. Congratulations on building a list of 60 songs you’d like to learn. What an exciting roadmap to have ahead of you! We’re honored to be a part of your piano journey and are grateful for your support over the past five years. Thank you again for your kind words. We wish you many more enjoyable hours at the piano and look forward to helping you continue your musical growth!
I love HD Piano. Keep up the good work.
We're glad to hear that you're enjoying learning with us! Happy playing 🎹
It is a learning school. Good instruction and Good teaching. Demonstration is nice and clear. I have been learning from them for years.
Thanks so much for the kind words and for learning with us over the years!
Great product been using it for 10 years plus.
Thanks so much for your support over the past 10+ years! We truly appreciate you being part of the HDpiano community!
I've been using HDPiano a few years now. It's a great platform with a nice variety of songs. The instructors have a great teaching style. If you would also like the sheet music, they sell their arrangements on musicnotes.com which can be a nice learning supplement. Their customer support is also helpful and responsive in my experience.
Thanks so much for your kind words and for being with us over the years, we really appreciate your support! 🎹
Had a issue with cancellation and that it still booked even though it cancelled but the customer service is top notch, was able to fix the issue and get a refund issued on the same day.
We’re glad we could get everything sorted quickly and appreciate you taking the time to share your experience!
The piano teachers are fantastic, and the lessons are very easy to follow. I love the wide selection of songs available. I was able to learn Porz Goret by Yann Tiersen in just 7 days, practicing about an hour a day—it was such a rewarding experience!
Thank you so much for your kind words! We’re thrilled to hear you enjoyed the lessons and were able to learn Porz Goret so quickly, amazing work! 🎹
I changed my email and had after that problems with logging in to had-piano. I got help instantly to clear history and data in the Safari-app. And it worked, great!
Thanks so much for the feedback! Glad we got you back up and running in no time. Happy playing! 🎹
I love hd piano more than the other programs. There are some songs that I wish they had license for but thats ok, there are more than enough great songs to learn. This is my third year to sign with them I'm very happy with their service. The piano teachers are very skilled and impressive. Nothing more to say than I'm ready to learn another song. Thanks HD Piano
Thank you for the kind words! We’re glad you’re enjoying the lessons and finding plenty of songs to dive into. We’ll keep working to expand the catalog, and we’re excited to be part of your learning journey. Happy playing! 🎹
HD piano is a terrific resource to learn songs. I highly recommend it.
Thanks for recommending us! We're glad you're enjoying learning with us 🎹
The lessons are really good and easy to follow. There is a huge variety of songs and you can choose which skill level you like. I had a technical problem with saving my favorites and wrote an email. I got an answer just a few ours later and my problem was solved. I can recommend the app for the great songs and lessons but also for the nice support behind the app. The price for the app is more than I usually would spend for apps. But it is not a silly game, you learn something, you have actual piano lessons from real people every day if you like. I think for that the price is ok.
Thank you for the thoughtful review! We’re really glad you’re enjoying the variety of songs and finding the lessons easy to follow. Happy to hear the favorites issue was resolved quickly too. If you ever need anything else, we’re always here to help. Happy playing! 🎹
Very fast and helpful support! And videos are great! I hope I will have enough money to renew my plan to buy it in the near future.
Thank you for the kind words, we’re really glad you enjoyed our tutorials! 😊
It's the best way to learn to play piano, it is simple and amazing, the way you hear the melody from each song. Just hoping I can continue with this lifetime opportunity system. Can't be happier, but slow, I think I'll make it. Thanks for the help, keep doing a good JOB. Orland Colon
Hi Orlando, thanks so much for sharing this! We’re really glad the approach is working for you. Take it at your own pace and enjoy the process. We’re happy to be part of your piano journey and appreciate the support!
HDpiano features a wide range of songs to learn, lessons that are carefully taught by knowledgeable and friendly teachers, and terrific customer support. HIGHLY RECOMMEND HDPIANO if you want to learn to play your favorite songs and don't read music -- or even if you do!
Thank you for the thoughtful review! We’re really happy to hear you’re enjoying the lessons, the instructors, and the support. Happy playing and thanks for recommending HDpiano! 🎹
It’s been a wild ride so far, I enjoy to use the practices. I would love to have a app of HDpiano and a view videos for following piano practices to sing along to my favorite songs. Thanks of cours for the great teaching:)
Thanks so much for the kind review! 😊 We appreciate the feedback and the ideas you shared. Happy playing! 🎹
HD piano is a great tool for learning new songs. I've been using this website for years and I've never had an issue.
Thank you so much for the kind words! We really appreciate your long-time support and are glad HDpiano has been helpful in your learning journey! 🎹
Timely response. Fixed my issue immediately.
Thank you for the kind words. Great to hear everything got fixed promptly! Happy playing 🎹
62 reviews matching