Awesome
They have awesome customer service and fast shipping.
About HealthCabin
Data updated- Website
- healthcabin.net
- Category
- Food, Beverages & Tobacco
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 46 reviews
- Replies to negative
- 62% (26/42)
Do you own HealthCabin? Claim this profile for free and start replying to reviews.
About this business
HealthCabin is a legendary vape distributor since 2008. We are offering 100% authentic vaping devices at competitive price for wholesale and retail. You will be happy with our all-round service, give us a try!
Written by the business, not verified by us.Is HealthCabin legit?
HealthCabin (healthcabin.net) has a 4.2 out of 5 rating on OK.one, based on 474 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 62% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, consistently praising the reliable service and trustworthy nature of the online business. Consumers frequently mention the exceptional product quality and unbeatable prices available across a huge selection of popular vaping supplies. However, some people mentioned that standard delivery times can sometimes be quite long because packages are dispatched from overseas locations. Some reviewers were not happy with unexpected transit delays or items being held up at customs offices for extended periods. A few consumers also pointed out that international shipping expenses have increased recently, requiring careful budgeting when ordering.
Auto-generated from all reviews of this business. For reference only.What people say
Every order has arrived promptly and…
Every order has arrived promptly and has great packaging. Fantastic service.
Just because..
Just because iv not dealt with them yet and all my vape fam that has..told me they are good place to order from.
Shipping costs an arm and a leg
Shipping costs an arm and a leg. You advertise free shipping, but have a deal with FedEx to charge your customers over $30 to US. Not nice. You lost me as a customer of 7 years.
Reply from HealthCabin2018-07-09
Apologize for the shipping issue. But we did offer Free Shipping, did not charge customers shipping fee during check out. The fee charged by FeDex should be custom duty. We are also talking to FeDex to solve the problem.
Not perfect but better than most
I have been shopping with Health Cabin for eight years now. For the most part they are a very trustworthy and cost effective choice. I have placed hundreds of orders with them and have always received what I ordered, no counterfeit products. My only gripe would be their crapy website, the ticket system and the customer service people’s inability to understand what you are saying. The website has issues, use it enough and you will repeatedly experience problems. The ticket system is too slow, so if you place an order and need to adjust it or something, it is normally not possible because the shipping process is generally quicker that the ticket process. The support people’s inability to understand (some) English is only an issue when discussing complex issues or questions - they are actually better than most Chinese based companies. All in all they are a good company. Better (IMO&E) than most!
Buyers beware!!!
Buyers beware!!! This company doesn't care for it's customers or their product quality. 90 days warranty is not acceptable. Second device failed within 10 months and support refused to replace it...
Poor communication re my order
Poor communication re my order. Issue with my delivery and postal address, not brought to my attention till I made contact over a week later after not recieving any emails in relation to my order. Paid for express delivery so I could get my order quickly. Still waiting 2 weeks later.
I bought a kit here
I bought a kit here. And it was broken in 2 months. And they wont refund me. Even tho this isnt my fault
Reply from HealthCabin2018-05-21
Our support team will contact you to solve the case, thank you very much.
Not had any dealings with you be hear…
Not had any dealings with you but hear great things about this Company
Good web site to purchase vaping…
Good web site to purchase vaping stuffs. Great variety of authentic items available from almost all the brands. Now celebrating their 9th anniversary, you can get a large discount and some gifts.
Health cabin has great prices and offer…
Health cabin has great prices and offer good quality products.
It is a decent vape distributor
It is a decent vape distributor. Their constant clearance sale is super nice, except for one thing; you never get free shipping on clearance purchase.
Bad customer service and horrable shipping
I bought a mod from this company and will NEVER do it again.. Customer service is a JOKE, tracking numbers either don't exists or just tell you unknown shipping location and unknown shipper thus unknown date of arrival. Add to that, that you must use a google translator ( for tracking not their website ) to even get the useless tracking information because it is all in Chinese or Japanese not English. I ordered it almost a month ago and have yet to receive anything and have contacted them now twice and got useless "here use this tracking number" information. They are not helpful in getting you your product and even caring when you might or might not get it.. I will not use them again!
Not the same anymore :(
Been a customer for about 5 years and with everything now changed for them to avoid free shipping, most of the items are now classified under clearance! This makes them unavailable for the free shipping and you need to pay a high fee for DHL. It is fast mind you but no matter the declared value, you get nailed by DHL brokerage fees. The latest mystery grab bag 2017 is a joke. Sure the prices were awesome but labeled as clearance and they get you with the shipping fees. Also, they did not mix up the selections, example I bought 6 mystery bags D and got 6 of the same items instead of mixing it up. No big deal, sold 5 of them afterwards and got more than I paid in return but still... they should have mixed them up! Other stores may be slow with their orders but at least they have real free shipping! If you want to upgrade the option for faster shipping, it's still cheaper by a whole lot in comparison. I used to like Healthcabin.net but just not the same anymore. The discount links for orders over $50 does not work and when submitted a ticket, they stated that it;'s expired even if I just received their email promotion stating otherwise. Did my last order with them and now done with them! Thank you for the past and Goodbye for the future!
Zuge Vape
3FVape
Vapsolo
Sourcemore
FD VAPE
Gleevape
vapesourcing
Vawoo.com