Helpful Downloads

The software was easy to load and…

The software was easy to load and worked well.

This Company is a scam

This Company is a scam. I ordered and paid for Microsoft Office 365 Professional Plus and a year later it turns out its a version for Students and it is being Deactivated. Nobody returns emails, and the phone is always busy. It's obviously a scam I would not do business with them.

No access to support from email and…IS support real?

No access to support from email and phone requests

I have been trying to contact them…

I have been trying to contact them through email and phone calls-never a response. I need help with a purchased product download and no one will respond to my calls or emails-TERRIBLE support!!!!!

Helpful downloads is much cheaper than…

Helpful downloads is much cheaper than any other place

Awesome price

Awesome price, but no support.

purchased a null license for Windows 11 pro

purchased a license for Windows 11 pro. received email with a "Null" license number. have reached out many times with no response from company. there are better less expensive places on the internet to purchase your licenses. My experience had me shop elsewhere.

Office 2019

Office 2019 It was a simple purchase. Once completed, I received a couple of emails. One had my Product Key, the other, instructions on how to downloand and install. They were simple, easy to use and from start to finish, probably took me about 15 minutes. Not the first time I've used and everything also works as once installed

RUN FAR AND RUN FAST IN THE OTHER DIRECTION!!!

RUN! I've had so many issues since I paid for this Microsoft Office. Each time my account randomly locks or has issues, they send me a new login. After telling them I can't access my account over the past two days when working on a strict deadline, they gave me a new login and instructions on how to download Office again. That worked for a minute if I upload my files from my SSD to the cloud, but it won't let me download office. And if I try to open a any Office products on my SSD, it tells me I have to purchase Office. Since I have a deadline, I have to re-upload everything I need to work on from my SSD into the cloud. UGH. Not hearing back from their support, I tried logging out and logging back in. Then it said I need to request access to each of my files that I uploaded to Office 365 since I can't work off my files on my SSD. I got nervous and wanted to start deleting everything since they won't respond to me and there's something super fishy going on that I need to request access to my own files. But of course I can't delete anything. Since I haven't heard back from them and their staff only works bankers hours, while I'm trying to figure a work around, I see someone else clearly has access to my files. (These are all my files by the way, which nobody else has ever had access or would ever need access to). I see all my files are accessed by someone else in what looks to be Vietnamese and I still can't access any of them. So I emailed again and asked what is really going on and why can't I access any of the files they forced me to upload if I wanted to meet my deadline. And suddenly while nobody allegedly works after 6PM on Friday, all my files are suddenly deleted. I find it hard to believe this allegedly "American" company with "American" staff has any reason to note that I've edited my own documents in any language other than English. And if nobody works there after 6PM on Friday or responds to emails, why are all my files deleted when I sent an email saying something fishy is going on with someone in Vietnam accessing my files? Save your money and buy the real product from a trusted vendor.

You gave nothing.

Ease of install

My experience was great

My experience was great. I got the code almost immediately after paying and it worked like a charm. I’m very pleased

Is anybody home?

Been trying to get a return call for a week now. I did get a response via direct Email but nothing from contact page. When I try the phone number, they 'try'(for about 2_seconds) to find a 'live person. That never has happened. Just want to ask a few questions. This lack of service for a prospective customer isn't encouraging. Seriously considering forgetting about Helpful Downloads.

Thanks for the download experience.

Well, I did need help here at home. I just don't remember all the steps to downloading. So I had a friend help me who keeps up to date with technology.

Martin is the best

Martin is the best. He talked me through everything and was patient with me. We found the right watch and he was so easy to work with. Watch is incredible.

Speedy delivery.

It was a very fast delivery of the software key. The instruction is very clear, no room for error.

I will be stopping payment

I will be stopping payment. Can not get an email or help so I will not be using your services!!!

Very helpful

Very helpful. Great Service

Very fast and easy to use!

Seamless download and registration

Seamless download and registration. Much improved experience for the last time I purchased from them.