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Electronics & Technology

Helpful Downloads

101 reviews

3.2101 reviews
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About Helpful Downloads

Data updated
Website
helpfuldownloads.com
Category
Electronics & Technology
Location
United States · Atlanta
Status
Unclaimed
Last 12 months
28 reviews
Replies to negative
36% (16/44)
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Is Helpful Downloads legit?

Helpful Downloads (helpfuldownloads.com) has a 3.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 42% give 1 star; The business has replied to 36% of negative reviews; 28 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

A
Arlene · 2 reviews · Experienced 2024-10-08 ·

LESS EXPENSIVE PROGRAMS FOR PURCHASE!

OTHER THAN A 2 HOUR DELAY IN HELP -- MY EXPERIENCE WAS QUICK AND I WAS GIVEN CLEAR ANSWERS TO ALL MY QUESTIONS!

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PeterS · 1 review · Verified · Experienced 2024-09-26 ·

Problem-free

Instructions a little confusing, but Emmaneul sorted it out quickly and everything worked perfectly

Reply from Helpful Downloads2024-10-07

Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!

A
Alice C · 1 review · Verified · Experienced 2024-10-02 ·

I had problems at first

I had problems at first. Called Helpful Downloads and problem was resolved quickly.

Reply from Helpful Downloads2024-10-07

Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!

B
Benita Murphree Murphree · 1 review · Verified · Experienced 2024-10-02 ·

Downloading Word.

I had a problem downloading so I contacted the IT people. The man called me and my problem was solved in less than 5 minutes.

Reply from Helpful Downloads2024-10-07

Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!

D
Danny Warhurst · 1 review · Verified · Experienced 2024-09-20 ·

I bought processor for more than 1…

I bought processor for more than 1 computer and it would not download to the other two.

Reply from Helpful Downloads2024-10-25

Hi Danny, We are terribly sorry for the inconvenience. One of our support will reach out to you to assist you with your concern. Looking forward to hearing from you. Kind regards, The HelpfulDownloads Team

D
David E. · 1 review · Verified · Experienced 2024-09-17 ·

Outstanding company

Outstanding company. I have purchased many products, and received exactly what I expected.

Reply from Helpful Downloads2024-10-07

Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!

S
Scott Parks · 2 reviews · Verified · Experienced 2024-09-30 ·

I had to learn how to use your program…

I had to learn how to use your program but once I did I was able to download the Windows program that I needed.

Reply from Helpful Downloads2024-10-07

Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!

R
Ronald Florence · 1 review · Verified · Experienced 2024-09-27 ·

Electric went out for 49 hours leaving…

Electric went out for 49 hours leaving me in the dark for download. I do know if if loaded right or not!

Reply from Helpful Downloads2024-10-01

Hi Ronald, We are terribly sorry for the inconvenience! One of our support will call you back today to help you out with your download. Looking forward to hearing from you. ​ Kind regards, The HelpfulDownloads Team

J
Jennifer · 2 reviews · Experienced 2024-10-01 ·

Tech support from Helpful Downloads…

The tech support from Helpful Downloads is more one-on-one than any other company I've dealt with. Anytime you have problems with the software, you can book a free session and they resolve all issues I've had for almost 5 years now. I highly recommend this company.

Reply from Helpful Downloads2024-10-07

Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!

M
Michael Lombardi · 1 review · Verified · Experienced 2024-09-18 ·

As advertised- good products

Everything as advertised. No issues operating licenses

Reply from Helpful Downloads2024-10-07

Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!

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TIM ROWE · 2 reviews · Verified · Experienced 2024-09-19 ·

Had problem installing it and took tech…

Had problem installing it and took tech about 10 minutes to fix. Problem was user error. No problems with software

Reply from Helpful Downloads2024-10-07

Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!

D
David Henico · 1 review · Verified · Experienced 2024-09-26 ·

The log in and passwords given me…

The log in and passwords given me haven't worked. I've had 2 different ones attempted. I have tried multiple times over multiple days to raise someone on the phone to no avail. There is no online chat option-leaving email communication which is very drawn out. I have asked multiple time to simply give me a refund and that's apparently not an option either even though the website advertises to the contrary. My whole experience has been so poor that if I could leave less than one star I would. In fact, I feel like I'm owed stars.

Reply from Helpful Downloads2024-10-01

Hi David, We are so sorry for the inconvenience! Our support was able to assist you on this and gave you with a new set of logins so we would appreciate it if you could update us if the download is now working or not. We will reached out to you today to help you out with this. Looking forward to hearing from you. ​ Kind regards, The HelpfulDownloads Team

K
Kenneth Deragon · 2 reviews · Verified · Experienced 2024-09-25 ·

I am not sure how to work your app.are not familiar with the app it's not easy to figure out. I use this system at work and feel like a idiot because I don't understand how to make it work.

I would like a tutorial on how to work this app. Nobody seems to have time to do this.

D
Dennis Frazier · 1 review · Verified · Experienced 2024-09-16 ·

very easy to handle

Reply from Helpful Downloads2024-09-27

Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!

T
Tamara · 3 reviews · Verified · Experienced 2024-09-21 ·

Switch and Bait

I experienced a problem the connection of helpful downloads and when asked for assistance for billing I was denied and have an unrealistic policy to obtain this product. I have moved into a different direction are several attempts and an error message. I finally called Microsoft support, which is not affiliated with program. I am requesting a full refund after my nightmare. Thank you in advance.

D
Dan · 3 reviews · Verified · Experienced 2024-09-21 ·

It was easy to download

It was easy to download. I had to call you and they answered the phone quickly and were very professional.

Reply from Helpful Downloads2024-09-27

Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!

L
Luke · 9 reviews · Verified · Experienced 2024-09-22 ·

Ensure people can download .

Ensure people can download . I still havnpt been able to

Reply from Helpful Downloads2024-09-26

Hi Luke, We are terribly sorry for the inconvenience! One of our support has sent you an email today to help you out with your concern. Kindly check both your inbox, spam, and junk folders and respond back to our email. Looking forward to hearing from you. Kind regards, The HelpfulDownloads Team

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Thadeus Depusoir · 6 reviews · Verified · Experienced 2024-09-15 ·

I was extremely satisfied with my Purchase of MS office 2019…

I was extremely satisfied with my download. I lost my copy of a 2010 Office and was looking to replace it with an old version because all of my work was saved from an older version. I could not afford the new 365 that Microsoft is advertising.

Reply from Helpful Downloads2024-09-27

Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!

P
Phil B · 3 reviews · Verified · Experienced 2024-09-16 ·

Was put right against all others

For starters you need people who are totally aware of the products, and I mean Samsung product. Some of their agents as just superb at whizzing through their products.

Reply from Helpful Downloads2024-09-27

Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!

S
Scott Svitak · 1 review · Verified · Experienced 2024-09-22 ·

More of a scam than anything

More of a scam than anything, they take your money for nothing but a video on how to cheat the system.. They do not sell a valid unlock key. Scam

Reply from Helpful Downloads2024-09-26

Hi Scott, We are so sorry for the inconvenience! One of our support was able to send a response to the email that you have sent us yesterday. Please check your inbox, spam, and junk folders if you are having trouble finding our email. Looking forward to hearing from you. Kind regards, The HelpfulDownloads Team