Helpful Downloads (helpfuldownloads.com) has a 3.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 42% give 1 star; The business has replied to 36% of negative reviews; 28 of them were added in the last 12 months. Last updated 2026-08-10.
Was very helpful and resolved the issue completely. I'm very happy with experience!
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!
i had no user guide for my purchase. my order needs to include all dimensions such as how much cloud on OneDrive i can use for how long? how i can use my other emails in this email i received from you? if i want to receive my emails in microsoft office linked to my domain i purchased from GoDaddy can i do so?
First of all, they muscled themselves into a download of word perfect and subsequently issued confusing instructions how to access that did not accomplish the task
Hi Matthias, We are so sorry to hear that you are having some difficulty in installing the download that you have purchased. One of our support team will reached out to you today to help you out with your concern. Looking forward to hearing from you. Kind regards, The HelpfulDownloads Team
All went as described. Received help when needed.
Received download & licensing in 10 minutes of purchase. No glitches just delivery as promised. I will be returning as a satisfied customer.
It wasn't exactly great. At first, we could not download the program. We had to wait until Monday to get help. After we heard from Matthew on Monday, he got us a new password, and everything was good.
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase and that our support team was able to assist you promptly. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!
The purchase process was quick and easy and the download arrives in your inbox in just a few minutes. My only issue is that all of my purchases are not reflected on my account and I'm trying to figure out what subscriptions I purchased exactly but I can't find invoice.
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase and that our support team was able to assist you promptly. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!
The password that I was given did not work… Taking 12 steps to download something is just too tedious and difficult… should be able to just “click on a link”… still not able to download my product after about a week when Matt called to see if I was able to download the product... I was at work at the time, so he set up a time for someone to call me at 4:00pm... Emanuel called me at exactly 4:00pm and helped me download the product successfully... Very Professional Company... I would recommend them for any needs that you may have.
Hi William, We are so sorry for the inconvenience! One of our support will reached out to you today to help you out with your concern. We look forward to hearing from you. Kind regards, The HelpfulDownloads Team
Your product was impossible to use. I could not open the product and instructions were not understandable. I would certainly not recommend it to anyone except a seasoned and knowledgeable user.
Hi Janelle, We are so sorry for the inconvenience! We have sent you email to help you out with your concern and we haven't heard back from you. One of our support will contact you today to help you out with your concern. We look forward to hearing from you. Kind regards, The HelpfulDownloads Team
Emmanuel was very helpful and made it very simple for me. Greatly appreciated
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase and that our support team was able to assist you promptly. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!
I asked for a refund. I can't reach a single person to help me and I can't even get the program to download
Hi Andrea, We are terribly sorry for the inconvenience! One of our support team will call you back today to help you out with your concern. We look forward to hearing from you. Kind regards, The HelpfulDownloads Team
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase and that our support team was able to assist you promptly. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!
product not delivered. tried using their installation instructions but no success. requested a full refund. they declined and instead offered more support. NEVER use these folks.
Had an issue earlier but was able to get it fixed when i called support. Thank you Emmanuel.
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase and that our support team was able to assist you promptly. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!
I tried to get this installed on my own. I am not computer literate. I made an appointment for help and it was ready to go within 5 minutes.
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase and that our support team was able to assist you promptly. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!
Cost effective. Clear steps to activate. Thanks.
Thank you so much for your kind words. We're thrilled to hear that you were satisfied with your purchase and that our support team was able to assist you promptly. Your feedback is invaluable to us as we strive to provide excellent customer service. We hope to serve you again soon!
I needed assistance with download. After calling several times and leaving several messages and emails, I was able to schedule an appointment, they didn't respond at the time they set up. But, they finally called and got the program downloaded. It was a frustrating experience. But they finally responded and got it taken care of. I was very thankful.
Hi Connie, We are terribly sorry for the inconvenience! One of our tech support was able to assist you further with your installation and we were able to install the download. One of our support team will call you back to help you out if you need further assistance. Looking forward to hearing from you. Kind regards, The HelpfulDownloads Team
I can’t even access it on my computer. Shows downloaded but can’t get it to run or anything. Waste of $30!
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