HIX AI is your ultimate AI Agent Workspace, built to turn ideas into finished work. Its specialized AI agents can conduct deep research, generate structured reports, create polished documents and professional presentations, and produce high-quality images and videos through intelligent workflows. Rather than simply responding to prompts, HIX AI understands your goals, plans multi-step tasks, and coordinates the work required to complete complex projects more efficiently. From business analysis and marketing content to visual assets and multimedia projects, HIX AI brings your entire workflow into one seamless workspace—helping you move from a simple prompt to ready-to-use results.
Written by the business, not verified by us.HIX.AI (hix.ai) has a 3.2 out of 5 rating on OK.one, based on 168 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 40% give 1 star; The business has replied to 71% of negative reviews; 36 of them were added in the last 12 months. Last updated 2026-10-24.
I’ve had a very positive experience with HIX.AI. It’s easy to use and really helps improve the flow and tone of my writing. I use it mainly for editing and rewriting, and it consistently makes my content sound more natural and polished. It saves me a lot of time and has become a helpful part of my workflow. Definitely recommend it to anyone who creates content regularly!
It doesn't feels like a subscription. It feels more like a trial and its too expensive. I thought i can use my one month subscription for a month but i only used it for hours and i didn't even got the chance to use the other features. And it got too much delays also they didn't even responsive about the refund
Hello, We apologize for any inconvenience caused. We have successfully canceled your subscription, and the refund will be processed in 5-10 working days. If you have any further questions or concerns, please don't hesitate to contact us. We are more than happy to assist you. Wishing you a wonderful day！
I have used the HIX humanizer service since 2024, and it has served me well so far. I have tried several other humanizers but none come close to the quality of output I get from HIX. I would like to thank the company for continuously improving its tool and ensuring that it is able to bypass the most advanced detectors in the market. Keep up the good work.
I did create a presentation on AI Pilot and I must say in the first attempt itself it made a masterpiece. Flawless presentation ready to be presented to execs.
Hix is very promising platform with extreme functionality overall AI tools, The user friendly interface as well as clear guidelines make it a favorable platform among others.
All behaves like a scam I pay 275,88 $ annually for nothing. Helpdesk does not work. Warning
Hi there, We sincerely appreciate your honest feedback. The issues you've highlighted regarding wrong order are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future. We can refund this the correct amount. Thank you for bringing this matter to our attention.
Hello HIX AI Support Team, I logged in with Apple (iCloud) and entered my card details to pay for a monthly subscription. The payment of $19.99 was successfully charged to my card (last 4 digits: 4149) today, but my account still shows as “Free” and asks me to pay again. It seems that my payment is not linked to my account, possibly due to the Apple login username or relay email. Please link this payment to my account or activate my subscription. Thank you, Ulviyye Fetullazade
Hello Ulviyye Fetullazade , we found your account is active. We are very sorry for your inconvenience. Could you please provide a screenshot of your issue? Once we receive your image, we will promptly investigate on your behalf. Thank you for your cooperation. You can email us at [email protected] Waiting for your early reply. Best regards.
I have managed to recover in full. I. Must say the team was helpful in that proces. In fact very helpful Anyway, all is well that ends well
I attempted to subscribe to HIX.AI after clicking a “Buy now” button that clearly advertised a price of $15 per month. After clicking “Buy now,” I was required to log in using my Gmail account. At no point during or after this login process was I shown a final confirmation screen displaying a $59 charge. Immediately after logging in, the transaction was initiated and my card was charged $59, which did not match the price shown when I agreed to the purchase. I did not explicitly consent to this higher amount. I contacted Stripe, the payment processor, and they confirmed that they cannot issue refunds or intervene on pricing disputes. Stripe stated that only the merchant can issue a refund and that there is nothing they can do on their side to resolve the issue. This leaves the customer entirely dependent on the merchant’s goodwill, despite a misleading checkout flow and a clear price discrepancy. Based on this experience, I would strongly advise others to be very cautious and to carefully verify pricing before proceeding, as resolution options are extremely limited once the charge is processed.
Hii, This is Sayan Ghosh From India. Best Ai and powerful website to use 👏 and there services are also good.
I accidentally made a wrong transaction. I have already cancelled it, but I have not received any reply to my email for the past 3 days. If there is no response from you, I will report this matter to the police, stating that your company is a scammer in Singapore. I am requesting a full refund because I clicked the transaction by mistake. The payment was made through Google Pay I did not enter any card number myself. Please return my money as soon as possible. If not, I will report this matter to the police.
My Experience with HIX.AI — Please Be Careful I subscribed to HIX AI Unlimited for one month, and after the month ended, I decided not to continue. However, the platform repeatedly tried to charge my card for a very high amount (USD 479.88), even though I did not authorize any renewal. What bothered me most was: => There was no option to remove my card details from my account => No clear option to stop the recurring payment => Payments were being attempted without my approval This created a lot of stress and inconvenience for me. I’m sharing my experience so others can be careful before adding their card or choosing a plan. I have proof, I have a screenshot. Stay away from HIX.AI
liars and scammers dont use this app
Hi there, We apologize for any inconvenience caused. If you bought the wrong package, you can contact us to modify it. We have provided relevant solutions in the email. I hope you will be satisfied. To better deal with it, can you please reach out to us at [email protected]? Our dedicated support team is ready and eager to assist you in modifying your package to better suit your needs. Thank you for your understanding and patience in this matter. We look forward to resolving your issue swiftly.
I had accidently clicked on the subscription & there was no additional step to confirm but my payment went through my CC. I had immediately cancelled it but didnt receive any notifications / email until I had to write in only to be told that it is after 3 days! I said it was cancelled literally minutes after I had accidently clicked.. it is not a small amount as it is for a year's subscription! The Presentation part worked so well months ago but now it totally hasnt worked to generate the PPT despite trying all the ways it has requested. This is extremely disappointing & the main reason I'll never pay for the service as they've not resolved the issue.
Hi there, We apologize for any inconvenience caused. If you bought the wrong package, you can contact us to modify it. We have provided relevant solutions in the email. I hope you will be satisfied. To better deal with it, can you please reach out to us at [email protected]? Our dedicated support team is ready and eager to assist you in modifying your package to better suit your needs. Thank you for your understanding and patience in this matter. We look forward to resolving your issue swiftly.
These companies are one of the most scamming companies that are after users’ money. I wish I had read the reviews here; I would have saved my hard-earned $39.99. I paid for video AI generation — guess what, their tool does not follow prompts. And after all, my subscription is unlimited, but after only one prompt, my credit is gone. I contacted them to refund my money, or we’re going to fight you with a serious bot attack that will crash your app. Criminal AI video does not work.
Hello, We apologize for any inconvenience caused. We have successfully canceled your subscription, and the refund will be processed in 5-10 working days. If you have any further questions or concerns, please don't hesitate to contact us. We are more than happy to assist you. Wishing you a wonderful day!
I bought a subscription for their gpt browser extension, the payment was made but the subscription is not activated, I sent an email to support, no response. So I asked for a refund, so again no response and the cherry on the cake they want to charge me an annual subscription of more than €800, what is this? and why don't they respond to the email from customer support
Hi there, We sincerely appreciate your honest feedback. The issues you've highlighted regarding Wrong charges are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future. We have refunded the correct amount. Thank you for bringing this matter to our attention.
no way to cancel subscription, they will charge you without confirmation. SCAM AI
Hello, We apologize for any inconvenience caused. You can follow this steps to cancel. Step 1: Cancel Your Subscription: Login to your account Go to Dashboard and click on your user icon in the upper right corner Select Billing from the dropdown menu Find the "Need to cancel your subscription?" section Click "Cancel Subscription" and submit your refund request Or you can send an email to [email protected]. Wishing you a wonderful day!
Been using this platform since last year and would definitely recommend.
I paid for a full year. Used a few hours in a day. It didn’t work, because the material produced by HIX, which was supposed to be undetectable, was still largely detectable and in some cases worst than the original text. The "Humanizer" tool returned childlike texts that, not only misinterpred the original, but produced wrong information.In other words, this product did not do what it was promised to do. Asking for a refund, the response was absolutely unacceptable, showing that this company has no interest in customer satisfaction at all.
Hi there, We sincerely appreciate your honest feedback. The issues you've highlighted regarding Humanizer issue are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future. We will offer a solution to you also. Could you please contact our dedicated resolution team at [email protected], referencing your review? Our team is ready to work with you personally to address your concerns. We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction. Thank you for bringing this matter to our attention.
I this is a scam ..no where I can find cancel subscription button…don’t fall for this
Hello, We apologize for any inconvenience caused. You can follow this steps to cancel. Step 1: Cancel Your Subscription: Login to your account Go to Dashboard and click on your user icon in the upper right corner Select Billing from the dropdown menu Find the "Need to cancel your subscription?" section Click "Cancel Subscription" and submit your refund request Or you can send an email to [email protected]. Wishing you a wonderful day!
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