Home Alliance (homealliance.com) has a 4.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Home Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 88% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-10.
Kevin came out and was friendly and explained things to me clearly and I knew what needed to be repaired. Cost still sucks but it’s 2026, nuff said there. Once the part came in, and that took less than a week, he came back out and repaired my Wolf cooktop ignition. The repair only took a few minutes and Kevin was totally professional. I’ll use them again.
This firm just gets it done! Couldn’t say if they ate 15% more or less than the next agency, but the interface and customer service was solid. Satisfied thoroughly with team!
Our oven temperature became very inconsistent. Some meals burned while others stayed undercooked. A Home Alliance technician tested the sensor and replace the faulty part. After calibration and testing the oven now heats evenly
Our refrigerator stopped cooling overnight. A Home Alliance technician came the next day and fixed the airflow issue quickly. Everything started working normally again
i had an excellent experience with Home Alliance. scheduling the appointment was really easy. The technician arrived on the given time, also completed the repair efficiently during the same visit. Overall, Home Alliance provided reliable, high quality service. Thank you once again!
Scheduled a visit with their technician. It was really a great experience. Shaun diagnosed my refrigerator problem & fixed it quickly. I would highly recommend them.
Great company to use, especially recommend their electrician service technician David. I’ve used him at least a dozen times for multiple properties I manage and he’s always done great solid work. I will continue to call this company first for all of my home repair needs.
The plumbing work was simple and easy. It was surprising quite affordable too. There were no hidden costs, really upfront about how much all of this will cost.
Had a leak in the refrigerator the tech I had fixed it with no problems, my refrigerator running back likes its new. Also my oven wasn’t working either he fixed that too. The tech handled both of my issues and fixed both problems.Thank You So Much.
The customer service representative I spoke with was very helpful in making my first appointment and, later, in arranging a follow-up. The technician saved me time by speaking with me before the appointment, so he could be sure to bring the necessary replacement part. Excellent, friendly, professional, and helpful service from everyone involved. Will definitely do business again!
Great service from George for our 25 year old subzero - should last another 25!
The helpline is very friendly and efficient; they helped me book an initial visit on the same day! The technician was able to fix my Thermador fridge, freezer, and LG washing machine within a couple of hours. Competitively priced and very professional, I highly recommend Home Alliance.
Do not use them. 2 months after using they tried to charge my credit card twice for membership i never signed up for. American Express denied the charges. I called them and asked why are you trying to charge this card. They were trying to steal money for services not rendered.
Dear Mustafa, Thank you for bringing this to our attention. We are very sorry to hear about your experience and understand your concern regarding the attempted charges. Please know that we do not intentionally enroll customers in memberships without their consent, and this situation may have been the result of a misunderstanding or an error. We would greatly appreciate the opportunity to review your case in detail and clarify what happened. Could you please contact us directly at [email protected] or call us tel:(877) 590-9593? Your feedback is important to us, and we want to ensure this is resolved promptly.
We had our fencing replaced today by Kevin and John from alliance homes..they both worked really hard and done a good job..Its so nice to look out my window and see a lovely fence rather than the eye sore I have been looking at for a long time now.thankyou Kevin and John you both were polite,helpful and respected the property 😀
The top set of bulbs and the freezer bulb were all out in my refrigerator. Denis guided me through the process of (1) determining the cause of the failure, (2) buying the replacement bulbs and (3) troubleshooting and eventually replacing the faulty bulb. Denis of Home Alliance was a pleasure to work with. All these were done via Google Meet and email.
I was very pleased with recent service from Home Alliance. Two burners on our quite old gas stovetop were not working. The technician examined it carefully, explained what a repair would entail and cost, and suggested that it would be smarter just to buy a new cooktop. I appreciated his thoroughness and honesty.
I hired home alliance co. Roy was my technician. He was amazing guy, he was reliable n know what he doing. He deserves 5 ***** plus . Thank you for your great work.
Reliable advice and excellent repairs. Technician was very knowledgeable and diligent. Fulfilled all promises.
I’ve been using 5 Star Appliance Repair for years and have always had a good experience. Everyone is courteous and professional and they thoroughly explain what the problem is and what the repair options are. I have nothing negative to report! The prices seem reasonable and I wouldn’t hesitate to continue using their services to repair my appliances in the future. Most recently, they replaced my oven’s igniters, after quickly diagnosing the issue.
I had to make a cancellation for a job and get it rebooked. This was done all swiftly by Beth over the phone. Many thanks for your prompt assistance.
61 reviews matching