homewode.com

My product arrived in the wrong color

My product arrived in the wrong color , it was beige and I ordered gray, I'm not satisfied

I ordered 2 throws which are total…

I ordered 2 throws which are total rubbish they were supposed to stay put on the sofas but do nothing of the sort they are so thin and even the dogs won't go on them dont buy from them I never will just wish id tread the reviews before I bought them

Refusing to honor Return Policy unless I pay retail shipping rates to China

I purchased 3 different pairs of jeans described on the website as "Women's New 3D Printed Flare Pants Imitation Denim Pants Jeans". However, they are not denim at all -- they are a terrible quality polyester! I immediately emailed them to request a full refund. They responded and told me that "shipping rates to China are expensive" and offered to refund less than half of my purchase price. I replied that was not acceptable. I was given a person's name and address to return (not a Homewode address) and the calculated retail shipping cost would be $48! Ridiculous. Do not buy

Dinah JohnAustralia · 1 review · Experienced 2025-04-17 · Posted 2025-07-04

I brought a dress on the 7th of April…

I brought a dress on the 7th of April and they said that my dress had been shipped on the 17th April. I reached through the only accessible way I could and still to thos day ive had no response and no dress!!! Who do I contact to get my refund or shut them down at least!!

100% scam

100% scam. Didn’t receive the item and they ‘delivered’ it despite saying it was cancelled. DO NOT PURCHASE

SCAM COMPANY - STEALS YOUR MONEY

THIS COMPANY IS A SCAM. I RECEIVED AN ITEM THAT I WAS NOT SATISFIED WITH. THEY ARE UNWILLING TO GIVE ME A REFUND, THEY ADVERTISE A FULL REFUND ON THEIR WEBSITE. I AM GOING TO START A CAMPAIGN AGAINST THEM ON ALL SOCIAL MEDIA WEBSITES. I AM ALSO GOING TO REPORT THEM TO FEDERAL TRADE COMISSION.

Tom WilliamsAustralia · 1 review · Experienced 2024-05-20 · Posted 2024-09-27

Faulty dress and no refund, Order number-HW00117548 order number

I bought a dress back in May this year and it was not made properly and didn't sit on one shoulder properly. I was offered about $23 and I could keep the dress. I declined as the dress is useless to wear so I asked for a refund. I had to pay $24 to send it back. I have only today the 27th of September recieved the same dress back saying could not deliver and we checked that we sent it to the right address. So I think it's really poor that not only did I spend about $87 Aus dollars but address on another $24 and I'm left with a dress that I cannot wear. I would never have spent more money if I knew that It would come back. I wished now that I took the money that was offered as it would have been better than what I finished with. I was entitled to a refund as it was defective yet I get offered about $25. Really really not happy with the quality or the service

Product is poor quality

Product is poor quality Ad does not say product is made in china and that you will not receive full refund if returned Awful experience dealing with customer service

Amanda RačanovićAustralia · 2 reviews · Experienced 2024-06-24 · Posted 2024-09-08

I received my order and was beyond…

I received my order and was beyond disappointed with the dress. Not only was it nothing like the dress advertised, it did NOT fit, despite my dimensions being as specified with the sizing, it was also the cheapest dress I've ever ordered. There was NO tag, NO lining, the dress was ill-fitting in every aspect and the quality terrible. Considering this dress was priced at US$43.89, it was blatant extortion. I asked for a refund. I was told to send it back to China, which I naively did, with $AU25 tracking. Australian post tracking says it was delivered to them within 5 days with a photo date & time of delivery. I received no money back into my account. This is what they wrote: Sorry, we do not receive the package. See below their email. Happy to name and shame. Hi, OK, plz send the items back to below address: Name: Yun Can Address: 108, Peng Wan Building, Sha Jin Road, Bao'an District, Shenzhen, Guangdong, China 518125 Tel: 86-13652251098 Please send me the tracking number of return shipping within 3 days, or the process of return will be closed, plz note. Sorry again for not giving you a perfect experience, the refund will be given to you within 14 days after we receive the return package. Please feel free to let me know if you have any further questions :) This business, like many Chinese 'businesses' is a fraudulent money making scheme. DO NOT SUPPORT THIS BUSINESS, YOU ARE SUPPORTING CROOKS AND THIEVES.

This company is absolutely horrible . I ordered my purchase in May and still have not received it . Follow up in terms of customer service and lack of ability to speak with a human being Has made thi!

My experience with your organization has been absolutely horrible. Have ordered the product in May. I still have not received it. Your organization has no capacity to speak with a human being, then rely on an email. My package has bounced around between couriers and your organization and your follow up in terms of customer service is a complete failure. I will never purchase from your organization again and will dissuade anyone I know from purchasing from your organization. I have made several attempts for you to resend my package to me and still I have nothing.

JudithAustralia · 13 reviews · Verified · Experienced 2024-08-22 · Posted 2024-08-30

Shoes Box

Your wouldent be able to keep shoes it , im sorry but i think its a loud of rubbish and a waste of money

My order was delivered broken because…of not packaged correctly.

My order was delivered broken because it was not package properly. They replace the product and the second came broken again. I would not trust anything you order to be packaged correctly.

DO NOT BUY FROM THIS COMPANY.

I did not receive what I ordered, I sent emails and you replied with we do not make mistakes. (What a load of rubbish). I want what I ordered and now you're company is on my never ever buy anything from you ever again. You have dishonest people working for you. Shame on you.

High quality,on time delivery,

They are expert scammers

They are expert scammers, showing off merchandise which they do not have, on Pinterest. Last year l ordered a garden fountain, paid $45 and never received the goods, they stopped answering my e-mails. l then discovered that Alibaba sells the identical product for $10

Annie HannanAustralia · 1 review · Experienced 2024-07-05 · Posted 2024-07-28

Emailed them the day dress arrived to…

Emailed them the day dress arrived to send it back. they asked if I would like to keep the dress, they would send me $15. if I would keep it and told me it’s very expensive to send it back to China😂No thanks, I paid $61.US$ for the dress. Au.post tracking said it was delivered in 5 days to the address they gave me.Homewode denied it. Said that they didn’t get the parcel. Stoped replying to my emails. Australia’s post doesn’t lie. Homewode dose, never will use them again and will let people know they are scammers!

Not reliable

Never received goods but did get a refund after about 3 months

Rocky HannanAustralia · 1 review · Experienced 2024-06-05 · Posted 2024-07-17

Received a dress and hated it

Received a dress and hated it, it didn’t fit or look like the dress or the material in photo.I sent it back to China $25 with tracking. Australian post tracking says it was delivered to them within 5 days with a photo date & time of delivery. No money put back into my account and they say they never got the package, stopped emailing me.Never use them again. bad business

Homewode is the best

Homewode is the best! Always on time and never disappoints.

I want to thank for Frankie

I want to thank for Frankie, very fast service and Helped me a lot.