Faulty dress and no refund, Order number-HW00117548 order number
I bought a dress back in May this year and it was not made properly and didn't sit on one shoulder properly. I was offered about $23 and I could keep the dress. I declined as the dress is useless to wear so I asked for a refund. I had to pay $24 to send it back. I have only today the 27th of September recieved the same dress back saying could not deliver and we checked that we sent it to the right address. So I think it's really poor that not only did I spend about $87 Aus dollars but address on another $24 and I'm left with a dress that I cannot wear. I would never have spent more money if I knew that It would come back. I wished now that I took the money that was offered as it would have been better than what I finished with. I was entitled to a refund as it was defective yet I get offered about $25. Really really not happy with the quality or the service