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Home & Garden

Home Zone Furniture

200 reviews

4.9200 reviews
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About Home Zone Furniture

Data updated
Website
homezonefurniture.com
Category
Home & Garden
Location
United States · Grand Prairie
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
100% (4/4)
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Is Home Zone Furniture legit?

Home Zone Furniture (homezonefurniture.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

D
Diana · 1 review · Experienced 2026-08-06 ·

Y'all have been very awesome with…

Y'all have been very awesome with addressing my needs! Very punctual with pick up times and service times! Your customer service is outstanding! At this stage of my life I don't think I will be getting any more furniture in this lifetime but if I do it will be from y'all," Home Zone!"

D
Debbie Presley · 1 review · Verified · Experienced 2026-08-06 ·

Greeted by store manager and he showed…

Greeted by store manager and he showed us the recliners and was very helpful. No pressure to buy but very knowledgeable.

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Margaret Al · 1 review · Verified · Experienced 2026-08-01 ·

I was very impressed with the…

I was very impressed with the friendliness of everyone I came in contact with and. Kylie and Douglas went out of their way to accommodate me (I am disabled and very picky). I will definitely recommend your store and I am satisfied with my purchase. Margaret Al

H
Hortensia Jacobo · 1 review · Verified · Experienced 2026-08-06 ·

Purchase of lift recliner..,,

Salesman was very kind and answered all our questions. Your delivery fee is too much, especially with the distance from the store to our house.

T
Thuy Nguyen · 1 review · Verified · Experienced 2026-08-06 ·

Great customer service

Great customer service! We bought all of our furniture from Home Zone. From dinning set, to master bedroom set, to living room set.

t
thomas ford · 1 review · Experienced 2026-08-06 ·

Excellent Customer service

Anthony responded to my home to repair a kitchen table chair to satisfy the warranty. Quick fix.

T
Tammy Sue Travis · 1 review · Experienced 2026-08-07 ·

Kelly was responsive and helpful…

Kelly was responsive and helpful scheduling the repairs quickly. Emilio was amazing, professional and quick repairing our Parson Chairs. The attention to detail making the furniture and being able to repair the same piece of furniture, we definitely will be making our next furniture purchase at Home Zone.

P
P Baker · 1 review · Verified · Experienced 2026-07-26 ·

Amazing Experience with Paola

Paola was amazing during our visit to purchase a sofa as well as our previous visit to browse your selections. She was very informative, providing information about pricing, financing options and specials and delivery. More importantly, though, she was an absolute pleasure to interact and visit with. She had a smile on her face the second we walked in the door and was happy to answer our questions and just talk with us. We really enjoyed working with her and will definitely be back to see her again.

J
Jason Elliott · 1 review · Verified · Experienced 2026-08-04 ·

Jackie was great

Jackie was super helpful but not aggressive in her sales technique. We had some issues accessing our funds to pay initially and she was very patient and thoughtful throughout the process. We hope to get our furniture sooner than later as we are super excited to start this new chapter of our lives.

K
Karen · 3 reviews · Verified · Experienced 2026-08-04 ·

Great Store, Great experience!

Joni was my salesperson and she greeted us as we came into the store. Impressive, as she was halfway in the store. Not only did she listen, but would check out anything we asked her. The store manager was just as great helping to progress with our purchase. Great service, great products and beautiful new store with wonderful prices!

C
Charlie Hernandez · 1 review · Experienced 2026-08-06 ·

Hello my names Charlie and I just want…

Hello my names Charlie and I just want to say we found the couch we wanted but we’re not able to grab it do to are circumstances but I would love to just say Joey had amazing customer service and definitely recommend him for help if I was giving the opportunity. He was very welcoming and helpful.

C
CHRIS · 4 reviews · Verified · Experienced 2026-07-29 ·

Easy online purchase

Easy online purchase. Excellent delivery crew

P
PAUL · 2 reviews · Verified · Experienced 2026-08-06 ·

great customer service

j
joel mendez · 4 reviews · Verified · Experienced 2026-08-06 ·

The sales staff let me know they were…

The sales staff let me know they were where if I needed anything and then let me browse without pestering me. I looked around, let them know I would return with my husband,which I did. We purchased a dining set, paid quickest sale Devin our salesperson did Wednesday. Thank you.

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William Evans · 1 review · Verified · Experienced 2026-08-06 ·

Kat was awesome helpful and made the…

Kat was awesome helpful and made the purchase process great. I spent a lot of money but with the service and warranty’s yall offer and everything I have no concerns moving forward and will definitely be back for future purchases

r
rick ward · 1 review · Experienced 2026-08-06 ·

Easy ordering

Easy ordering. Great follow up. Delivery team terrific and customer focused. Look forward to using the products!

M
Mark Elrod · 2 reviews · Verified · Experienced 2026-08-06 ·

I was able to shop without being…

I was able to shop without being followed around. I was properly greeted, allowed to shop and when I did need help my guy was readily available.

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Wilma Powers · 2 reviews · Verified · Experienced 2026-08-06 ·

Courteous and relaxed sales

Courteous and relaxed sales, Cameron was extremely Helpful and made us feel right at home

R
RONNIE SANFORD · 2 reviews · Verified · Experienced 2026-08-06 ·

Easy Purchase

Salesman was not pushy asked what I was interested in and then helped find and locate recliner. Easy purchase.

M
Misael Diaz · 1 review · Verified · Experienced 2026-07-31 ·

Good communication

Good communication, on time delivery, professional staff and smooth assembly.