Humanscale (humanscale.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 83% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 43% of negative reviews. Last updated 2026-08-11.
Old plastic platform died, so I needed a functional replacement for my humongous mahogany full size desk. For non-adjustable desks, you need the height adjustable platform! :)
We appreciate you sharing your experience! We're happy to hear the height-adjustable platform is a functional replacement for your desk. It's great it meets your needs. Thanks for the feedback!
EXCELLENT AND EASY PURCHASE. Hope delivery and rest will be same !
We're happy to hear that your purchase was excellent and easy! We hope our delivery meets your expectations. Thank you for your feedback.
We're happy to hear that it will make a great gift! Thank you for your positive feedback; we appreciate it.
The World LM chair I purchased was received not as advertised. It was supposed to have the adjustable sliding seat base but instead the button for this function was simply removed. I assumed I received a defective chair but was told this was a design change. I feel like I overpaid for something I didn’t get. The seat cushion is also very hard and is difficult to sit in after a few hours. Otherwise the fit and finish is good.
We appreciate your feedback. We're sorry the chair wasn't as expected and that the adjustable seat base wasn't an option. Or regular World chair does still have the seat adjustment. We'll review the product description's accuracy. Thank you for bringing this to our attention.
Customer service rep Carlos was incredibly helpful and responsive.
We're happy to hear that the representative was incredibly helpful and responsive! We will pass your feedback along to Carlos. We appreciate your positive feedback and your time.
Finally for Humanscale, new website purchasing, an easy way to select, apply special offer, and purchase replacement parts. I am glad this process has been made easier and friendly for individual, non-corporate, customers. Thank you.
We're happy to hear that our updated website makes purchasing replacement parts easier, especially the application of special offers. We appreciate your feedback and are glad the changes benefit individual customers. Thank you!
Great product line, easily customizable, good website.
We're happy to hear that you find our product line great and easily customizable, and that you appreciate our website. Thanks!
Easy to place the order and helpful customer service
We're happy to hear that placing your order was easy and our customer service was helpful. We appreciate your positive feedback!
Customer service is excellent! Not to mention, extremely helpful.
We are happy to hear that our customer service was excellent and helpful. We appreciate you taking the time to leave us this positive feedback!
Great Products repeat customer
We're happy to hear that you are enjoying our products. Thank you for being a repeat customer; we appreciate it!
easy to order and select options
We're glad you found it easy to order and select options. Thank you for your positive feedback!
Technical trouble on checkout. Price wrong. Needed to delete and readd
We appreciate your feedback and regret you had trouble checking out and that the price was incorrect. We'll investigate this technical issue.
As a government agency, the hardest part of purchasing is getting tax exemption. Our exemption was processed within the hour so we could purchase our new employee the ergonomics her job demands. Very smooth purchase-- THANK YOU!
We're happy to hear that the tax exemption process was quick and easy! We appreciate you mentioning the smooth purchase and are glad we could help provide the necessary equipment. Thank you!
Excellent customer service. A huge thanks to Luie. He went above and beyond to help me.
We are happy to hear that you had such a positive experience! We appreciate you acknowledging the exceptional service you received. We will be sure to let Luie know. Thank you!
I emailed questioning replacement parts, and I got a reply right with a link to the page I could find the part I was looking for. I was also offered a discount code. That being said the office chair was so expensive I did not expect to have to replace the arm pads.
We're glad our support team promptly provided the replacement part information you needed. We appreciate your feedback regarding the chair's cost relative to the arm pad replacement and will consider this as we improve our products.
Received next day help using Humanscale's customer assistance portal. They helped me select the correct keyboard tray and it is now on order.
We're happy to hear that our customer assistance portal was helpful in selecting your keyboard tray! We appreciate you taking the time to share your positive experience.
Easy peasy. Replacement parts will keep my 10 year d chair looking new!
We're happy to hear that our replacement parts are so easy to use! Thank you for letting us know that your chair will look new for years.
I would leave a better review, but an email was sent asking me to leave one when I ordered the product nearly two months ago, paid full retail and still haven't received it. I ordered a keyboard an mouse drawer on 9/23/2025. Today is 11/11/2025 and I have not received the product nor had any updates.
We appreciate you taking the time to share your experience. We are sorry to hear that you have not received your order from September. Please submit a ticket at https://support.humanscale.com/support/tickets/new and our support team would be happy to help.
Online support staff were superb!! Accurate, prompt and incredibly helpful
We're happy to hear that our online support staff were so helpful! We appreciate you taking the time to leave us this great feedback.
102 reviews matching