Humanscale (humanscale.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 83% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 43% of negative reviews. Last updated 2026-08-11.
On the Humanscale website it was difficult to find the replacement parts page initially. After that everything straight forward
We appreciate your feedback and are sorry you had trouble finding the replacement parts page. We'll look into improving our website's navigation to make it more user-friendly.
Customer service was very helpful making all of my custom selections.
We're glad our customer service was so helpful while you made your custom selections. We appreciate your positive feedback very much.
The consultation call with your Ergonomics Consultant (Jason Colberg) before purchase was very helpful for my purchase decision. I feel I received a thoughtful and suitable recommendation that should be a good fit for my needs.
We're happy to hear that the consultation call was so helpful in guiding your purchase decision. It's great to know you feel confident in the recommendation and that it will be a good fit for your needs. We will pass your feedback along to Jason and his manager. Thanks for your positive feedback!
Easy to navigate.
So glad to hear that you found our site easy to navigate, we appreciate the feedback.
We're happy to hear that you found exactly what you were looking for! Thank you for your positive feedback; we appreciate it.
Easy to use quick check out great products! Thank you!
We're happy to hear that you found our products great and checkout easy to use. Thank you for your positive feedback!
Really? No shipping information? Will it get delivered by Christmas? No speedier shipping options? Internet Selling 101, provide shipping information.
We appreciate your feedback. I do show that we sent you an acknowledgment to the email address on your order on 12.11, we are so sorry if that didn't make it's way to you! We know it's important, especially during the holidays.
We ordered the sit-stand desks and chairs as COVID started to look like our work offices. Now we are retired and continue to use our home offices and need to clean up the cable tangles for good. The holiday sale was a good opportunity to re-organize and enjoy our space. The products are sleek and professional. The website was easy to order from, and the brochures are helpful. It would be nice to have a small shelf that attaches under the sit-stand desk for small items like a router box. Thanks!
We're happy to hear that our desks and chairs transitioned well into your home offices! It's great the holiday sale helped you reorganize your space. We appreciate your suggestion for a small under-desk shelf for items like a router. We'll certainly consider this for future product development. Thank you for your feedback!
We're happy to hear that you had a good experience with our email service. Thank you for your positive feedback; it means a lot to us.
Adrian V really helped me find the parts I needed
We're happy to hear that we could assist you in finding the parts you needed. We will pass your feedback along to Adrian! We appreciate your positive feedback and your time.
Amazing help with figuring out my replacement part. Thank you!
We're happy to hear that we could assist you in finding the replacement part you needed. Thank you for your positive feedback!
helpful staff on helpline, easy website experience
We're glad you found our helpline staff helpful and the website easy to use. Thank you for your positive feedback; it means a lot to us.
We're glad you found our site easy to use; we appreciate your feedback very much.
Finding where the accessory parts for the freedom chair was an adventure. It would be better if it was more obvious where to look for the parts.
We appreciate your feedback and are sorry the accessory parts were hard to find. We'll review the information's accessibility to make it more user-friendly. Thanks for your time.
Good, fast and easy to use experience
We are happy to hear that you found our service fast and easy to use. Thank you for your positive feedback; we appreciate it.
More detailed images on the NeatTech options would be useful, but the quality of Humanscale products are obviously top-notch.
We appreciate your feedback and are glad you recognize our quality. We'll consider adding more detailed NeatTech images to help customers in the future.
Easy service!
I don't care for the green carbon crap the company pushes, but the website operation is streamlined and easy to navigate. I think it is better than Anthos's website. I have not received my chair to review that, so I am not sure what else I am supposed to review here.
Intuitive website and selection options, but an explanation of the options could have been more clear.
We appreciate your feedback and are glad you found the website intuitive. We'll work on clarifying the option explanations to improve the experience. Thanks for your time!
During my decision process to buy one of these chairs I spoke to several different people at Humsnscale. Every person I spoke to was extremely helpful / intelligent / courteous. Everyone knew what they were doing and had time for me. I wound up buying the chair based on the level of service received during the process.
We appreciate you sharing your experience. We're happy to hear that our team provided you with excellent support and expertise. It's wonderful to know that the service you received influenced your decision. Thank you for your positive feedback!
102 reviews matching