Humanscale (humanscale.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 83% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 43% of negative reviews. Last updated 2026-08-11.
Ludyn got back to me and helped me identify the right product.
We're happy to hear that we could assist you in finding the right product. I'll be sure to pass they feedback along to Ludyn! Thank you for sharing your positive experience with us!
Thank you so much for sharing your positive experience, we appreciate the feedback.
the price was high just for a bar
We appreciate your feedback and will consider your comments about the price. Thank you.
Delivery date was marked for when I was away on holiday, they were very helpful in holding off dispatch/delivery until I returned. Great service and products!
We're happy to hear that we could accommodate your holiday plans by holding your delivery. We appreciate your positive feedback on our service and products!
Great Customer Service. Will continue to purchase from Humanscale.
We appreciate your continued support and are so happy to hear that you had a great customer service experience. Thank you!
Quick assistance in finding what I needed!
We're happy to hear that you received quick assistance and found what you needed! Thank you for your feedback.
I've not even got my payment receipt and you're asking for a review!!
I apologize that there was a delay in getting your payment receipt, I reached out to our team overseas, and they are going to work with our finance team to get you a copy of your payment receipt. We appreciate your feedback.
Worst customer service in Europe I have seen.
I was able talk on the phone with real Human. Got advice for sending mail to right place. Got response very timely manner and support gave me link to buy and how to replace part with picture and instruction. Excellent customer Support.
We're happy to hear that you had a positive experience with our support team! It's great to know the advice, timely response, and helpful instructions were beneficial. Thank you for your feedback.
Customer service agent listened well and was patient
We're happy to hear that our agent was patient and attentive. Thank you for sharing your positive experience with us.
Thank you for sharing your experience, we really appreciate it!
The website is always a little bit clunky to use, especially when ordering things.
We appreciate your feedback and are sorry you found the website clunky, especially when ordering. We'll work to improve the user experience.
Professional, great follow-up.
So glad to hear you had a positive experience! Thank you for your feedback, we appreciate it!
The website was pretty easy to navigate and a good overall experience. The only improvement I would suggest is: I was looking for replacement armrests for an existing chair and on equivalent sites there is a clearly defined option to go to a product support area that focuses on the replaceable components for the items; the search option didn't take me there; so I needed to select that I was buying a whole new chair to then get the option to buy only the replacement arm rests. Only a minor point, but I think better signposting to the replacement parts would be great.
We're glad you found our website easy to navigate. We appreciate your suggestion about improving the visibility of replacement parts. We'll review our site's navigation to make it easier to find components like armrests in the future. Thanks for the feedback!
I HAVE ONE, LOVE IT!
We're so glad you love it! Thank you for sharing your positive experience with us; it means a lot to our team.
So glad to hear that our support team was able to provide excellent service for you!
Don't ever get the Float desk by Humanscale- it's a total dud, a lemon! The raise mechanism simply goes kaput after a few years. The retailer I purchased it from replaced it and then 4-5 years after that, the replacement also broke with the SAME issue! I will be moving to another maker.
We appreciate you sharing your experience. We're very sorry to hear the desk's lift mechanism failed twice. Your feedback regarding the product's durability is valuable, and we'll share it with our product development team for review.
The site contains comprehensive spec information and it's clear what accessories go with what.
We're happy to hear that our site's detailed information and accessory guidance were helpful for you. Thank you for your positive feedback!
Mordecai made the process easy and was extremely helpful!
We're happy to hear that the process was easy and helpful for you. We will pass along your feedback to Mordecai. Thank you for your positive feedback; we appreciate it greatly.
We're happy to hear that your experience was easy and straightforward. Thank you for your positive feedback; we appreciate it!
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