Henan IRQ Network Technology Co.,Ltd

I refuse to give 5stars simply because…

I refuse to give 5stars simply because of the time it took to get my order.With that being said..More than satisfied.

Although slow

Although slow, the product(s) were in tact

Callum SmithUnited Kingdom · 3 reviews · Posted 2021-05-26

56" recurve bow kit came just over 2…

56" recurve bow kit came just over 2 weeks to the uk the bow looks really clean and good quality. all questions that i had about the bow were answered very fast will definatly buy from here again

The instructions were not very helpful

I haven't gotten the bow

I haven't gotten the bow, arrows, or quiver I ordered in March. I've gotten no emails saying if it's being shipped or if its already been shipped.*update* its been weeks since I was told its still stuck in Chicago. I don't know what happened or the struggles of the shipping companies. But I've ordered things from Japan that got here faster. So I'm getting a little frustrated. I want the bow, but the more I wait, the more I'm wanting my money back

Professional distributor, accuracy of online product pricing/specs could be better

huntingdoor is a professional archery goods distributor; however, their product descriptions and pricing are not always accurate. I've ordered from them on two separate occasions. The first time I ordered a one-piece longbow that was listed at $50 shipped to my door, which was a deal I couldn't pass up. As it turns out, the price should've actually been $100. Huntingdoor was happy to refund me my $50 and subsequently changed the online price in the listing. On the second occasion, I purchased some arrowheads that were listed as 7mm ID, for 7mm arrow shafts. Though when I received the arrowheads, they were actually 8mm ID, and thus unable to fit the arrow shafts I was planning to use. This time huntingdoor was happy to give me a store credit for the amount I had paid for the arrowheads, and they subsequently changed their product description for these arrowheads. Perhaps it would be of benefit if they could spend a little more time verifying prices and specifications on the products they carry, as the end customer relies heavily on this information when deciding what to purchase.

Limb tip that holds the string snapped off within 30 minutes

The bow I ordered arrived I took it to the range and after 30 minutes of shooting, the top of the limb tip that holds the string snapped off. I can no longer use the bow because the piece that holds the string is broken off. The bow was strung properly in the correct manner that asiatic recurves are strung. I can provide images of the broken pieces.

Great customer service

Customer service was pretty great - unfortunately had some hiccups with my initial order and stock delivery times (covid, hey?) which meant I cancelled my first order. Once that was sorted out I placed a new order. Shipping was within the approximate time given by HuntingDoor (thought TNT was extremely optimistic and did not deliver on their original schedule). The products are decent quality - the bow I ordered is a little rough in its finish, but not horrible given the price, it shoots well and is a lot of fun. Overall I'd be happy to use HuntingDoor again for stuff that I'm happy to wait 2-3 weeks for. I found they are very responsive on the customer service email if you have questions/problems, and prices are reasonable for the quality of the products they sell.

Everything great except delivery delay.

Everything great except maybe for the long delivery... But that is to be expected considering from where it is shiped, far far away...

Great bow amazing quality

Great bow amazing quality just wished there was setup instructions

Its great but it would be good if it…

Its great but it would be good if it came with a manual or something to show how to put together the bow

Good product

Good product, great staff. Would recommend. Postage took several weeks which is pretty fair under the circumstances.

Communication was good .items shipped…

Communication was good .items shipped in 3 separate shipments first 2 came with in 2 weeks the last shipment of a bow finger guard and wrist guard came 5 weeks after Oder was placed unfortunately.. Apart from that very happy with the items and the communication..

Ridiculous Shipping Delays

I ordered a bow and arrow set for my son on 9-8-20 -Received the bow about 3 weeks later, however the rest of the set (arrows, targets, etc) are still AWOL somewhere in China as of 11-12-20 Had no idea items would be coming from China at time of order or would have moved on given the logistics situation right now. Brian did send some 'sucker' arrows free of charge which my son has never used - I went to Scheels (Which I should have just done from the start) and got everything else he needed. First time ordering here and unlikely to ever use again. Not a great experience!

THIS COMPANY IS CHINESE OPERATING

THIS COMPANY IS CHINESE OPERATING, NOT UK. Two weeks I have waited for goods and the tracking states not even left China! Do not believe the 'UK' Prefix of their site as that is how they're trying to entise sales.

Everything worked out fine

Everything worked out fine, even when we requested a change in the products, the customer service was quick and took care of everything!

Service was good shame about the bow

Service was good, but merchandise was sub standard. Bought a Horse bow which twists out of true when the string is on. Bow material seems too thin.

Items purchased was exactly as…

Items purchased was exactly as advertised. They only problem I had as a first time user was no instructions or product descriptions of the accessories that came with the bow.

Before you buy double check the other…

Before you buy double check the other reviews. Which i didnt, and it ended up to be a very long back and forth emailing with them. About sending a a product that is way less of weight poundage than purchased. I tried to return but since they are located in china, cost of return is ridiculous. They.ll try to persuade you by asking to post it on their website to resell and you reship it to the next poor guy who is unsuspecting. Asked for refund, and they offered 30% discount, which is complete garbage since you are expecting to recieve an item that was advertised. DOUBLE CHECK OTHER PEOPLES REVIEWS ABOUT THE WEBSITE BEFORE PURCHASING!! ITEMS WILL BE LATE OR DELAYED SINCE THEY ARE LOCATED IN CHINA!! **update they have fully refunded the money sept 29/20.

Overall great experience

Overall great experience. Questions answered quickly. Great product. Shipping on one of the items took a really long time.