Hydoll (hydoll.net) has a 4.1 out of 5 rating on OK.one, based on 47 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 72% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 78% of negative reviews; 34 of them were added in the last 12 months. Last updated 2026-08-10.
I have NOT received the doll yet ! Why is it taking so long ?!! Because IF my Bank Statement shows you have already collected you could be in DEEP Legal problems Unless you ship that Doll TODAY !! My phone is 210-370-3369 Phone me ASAP !! The date today is Dec, 25, 2025 SHIP ME MY DOLL !!
Reply from Hydoll2025-12-26
Dear Customer,
Regarding your order status, we would like to clarify the following: The product you purchased was out of stock at the time of your order. We proactively reached out to you immediately to coordinate a solution, but we have not received a response from you.
To protect your interests without your confirmation, we processed a full refund via the original payment method at an earlier stage. The order payment is not currently held by us, and there is no instance of receiving payment without fulfilling the order. The relevant refund record can be verified in your payment account.
Excellent customer service very helpful great quality but a little heavy everything packed well and arrived safe I would buy from again.
Thank you
Reply from Hydoll2025-12-26
Thank you very much for your recognition and support! 😊
We’re glad to hear that you are satisfied with our customer service, product quality, and the packaging and shipping.
Your satisfaction is our greatest motivation, and we look forward to serving you again in the future!
Thank you once again, and we wish you all the best!
Thank you so much for your support and recognition of hydol.net! 🥰 We’re delighted that you are satisfied with our product. We will continue to uphold high quality and optimize our shipping services to provide you with an even better shopping experience.
If you have any questions or needs in the future, please feel free to contact us. We hope you enjoy using your product!
My FAVORITE Store. - I've bought several items from here and…
I've bought several items from here and all were great. No complaints on anything I've purchased from this store. And shipping and packaging has always been top notch. Thank you y'all good job!
Reply from Hydoll2025-12-01
Seeing that you called us your “favorite store” truly touches our hearts! 🥹 We especially want to thank you for your continued trust and support—choosing hydol.net multiple times and giving full marks to our products, shipping, and packaging is the greatest encouragement for our team!
We always put our heart into controlling the quality of every product and carefully handle every shipment’s packaging and timing, hoping to make each shopping experience worry-free and reassuring for you. In the future, we will continue to uphold this commitment, bringing you even better products and services.
You are always welcome to visit us again. Wishing you a happy life and all the best in everything! 😊
B
Bob · 1 review · Experienced 2025-11-20 ·
★★★★★
Trustworthy and reliable
Overall the large catalog of products with an overly helpful staff, not to mention the quality products I have yet to find something that isn't as advertised.
Their customer service is surprisingly good.
Reply from Hydoll2025-12-01
A huge thank you for your trust and support of hydol.net! 🥰 Your recognition is truly encouraging for us. From product selection to service, we always stick to our principle of being “reliable,” aiming to provide every customer with a worry-free and reassuring shopping experience. We will continue to maintain this dedication in the future! 😊
X
Xx · 1 review · Verified · Experienced 2025-10-25 ·
★★★★★
Sadly not the right dolls, das they advertise.
Ordered once, got way cheaper looking dolls, okay maybe the fault was on my side. Ordered a second time, a much higher quality silicone doll... Well they wanted to ship me a doll with a completely different head and wanted to tell me that the lighting and angle make it look different.
Wanted to cancel the order and only after I opened an PayPal investigation, they finally refund me fully
Reply from Hydoll2025-12-01
We are truly sorry for the disappointing shopping experience you had! 🙏 Thank you also for your honest feedback, which helps us identify areas for improvement. Moving forward, we will approach every step with greater care to provide our customers with a more enjoyable shopping experience.
w
william · 2 reviews · Verified · Experienced 2025-10-10 ·
★★★★★
Great service thanks again Alice be…
Great service thanks again Alice be billed
Reply from Hydoll2025-11-06
Thank you so much for your kind words! 😊
I’m glad I could assist you, and it’s our pleasure to provide the best service.
Doll is exactly as described. Price was excellent. Shipping was prompt and on time with timely updates to keep me informed on her progress.
Reply from Hydoll2025-11-06
Thank you so much for your support and kind words! 😊
We’re delighted that you’re happy with the doll, price, and shipping. We’ll continue working hard to provide a reliable and enjoyable shopping experience for every customer!
D
Dave V · 2 reviews · Verified · Experienced 2025-10-02 ·
★★★★★
Impressed
Great customer service, great prices and very fast shipping.
Reply from Hydoll2025-11-06
Thank you so much for your wonderful feedback! 😊
We’re thrilled to hear that you’re happy with our service, prices, and shipping. Your support means a lot to us!
D
DAVID · 4 reviews · Verified · Experienced 2025-09-24 ·
★★★★★
Fast delivery
Reply from Hydoll2025-11-06
Thank you for your feedback! 😊
We’re happy the doll arrived quickly and hope it brings you an enjoyable and satisfying experience!
Quality above my expectations. I ordered an inexpensive one. it seems well crafted and more lifelike than i expected. however, i didn't take enough time to read about its details, so its not quite what i was looking for ( a little to small). i plan on taking the time to customize and order a higher tier doll from here in the near future. product arrived quickly and discretely.
Reply from Hydoll2025-11-06
Thanks for sharing! Thrilled the craftsmanship and delivery exceeded your expectations. Apologies for the size mismatch—our custom higher-tier options let you pick exact details, so just let us know if you need sizing guidance. Can’t wait to serve you again!😊
Communication was excellent. Your advising of the specific product I wanted with options to suit my needs was excellent. Overall it was a very pleasant experience.
Reply from Hydoll2025-11-06
Thank you so much for your wonderful feedback! ❤❤We’re absolutely thrilled to hear our communication and personalized product advice met your needs perfectly. It means the world to us that you had a pleasant experience—serving you with care is our top priority. We can’t wait to assist you again whenever you need!
The wigs always seem to be a problem with smaller sexdolls. I get two adult size wigs for this small sexdoll with a smaller head. The fit is not even close!!'They're way....to big for the dolls head. Now I have go online and try to find a wig that fits!!
Beautiful, best one I’ve purchased. Very realistic
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Erik Roberts · 1 review · Verified · Experienced 2025-03-17 ·
★★★★★
I Didn't get any shipping information…
I Didn't get any shipping information whatsoever.
My money went Meinladen in Hong Kong.
Not sure if there is fraud.
R
Raymond G. · 1 review · Verified · Experienced 2025-02-05 ·
★★★★★
130cm pink haired A-cup doll
Well the doll is exactly like the photos and is a reasonable price but what bothers me is that the hair is just stitched in but not glued somehow. I like her hair, but makes me feel sad that I can’t brush her hair without her loosing a good handful every single time. I even tried to pull on one hair and it easily came out. All the work put into a work of art like this and to then have it age so fast. The tpe also tears at the bottom and the small metal on the fingers already are being exposed. For the price it’s good but I believe at least the hair could’ve been glued. Also the time of delivery was odd, I didn’t get an update from FedEx til about 10 days later. I thought I was scammed out of my money the whole time. The time it took to arrive was an entire 16 days from the time I agreed to proceed with the order.