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Hyonix

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146 reviews

4.8146 reviews
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About Hyonix

Data updated
Website
hyonix.com
Category
Business Services
Location
Singapore
Status
Unclaimed
Last 12 months
30 reviews
Replies to negative
100% (6/6)
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[email protected]hyonix.com

About this business

Providing the best and the cheapest Windows VPS RDP based on Hyper-V technology and more.

Written by the business, not verified by us.

Is Hyonix legit?

Hyonix (hyonix.com) has a 4.8 out of 5 rating on OK.one, based on 146 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing models and the high-performance virtual private servers that consistently operate with impressive speed and long-term stability. Users also highlight the exceptional customer support team for responding very quickly, communicating clearly, and resolving various technical issues efficiently and professionally. Many people note that the initial setup process is remarkably straightforward, smooth, and completely free of any confusing steps or unexpected operational delays. Some people were dissatisfied with occasional billing challenges, restrictive refund policies, or receiving unclean IP addresses that did not meet their specific business needs.

Auto-generated from all reviews of this business. For reference only.

What people say

Manuel C.Spain · 8 reviews · Experienced 2024-10-10 ·

Beware of their 7-day termination clause

I had a VPS server for 5 years with them, and after an only 7-day suspension they have decided to remove it with all the data. Luckily, it's not a server I had anything important, but a server I used for testing purposes, but with such minimal time for recovery, I would never recommend this to anyone. I've had servers in many other places, like Digital Ocean, and they give, at minimum and at least 30-days for recovery after a payment overdue notice and some even give some extra working-days of the service without even a suspension The worst part is that I've been not for 1 or 2 months, but 5 years with them! Hyonix never more. Theoretically, they warn this on their TOS and this is why I would not take any actions against them. But If I had to read the full TOS of each single service I engage with in a year, I would spend around 2 months every years exclusively reading all the TOS. So, what I'm expecting its a minimum quality of service, regardless of their TOS. And they have proven not to offer this quality with this abusive clause.

Reply from Hyonix2024-10-20

Hi Manuel, we really appreciate that you've been extremely supportive of us in the past 5 years and sincerely apologize for any inconvenience caused by the automatic termination. We believe that our terms are up to industry standards among other providers in the same segment. This has also been clearly communicated at every stage on our dashboard, from signup to ordering and using the service. We've also provided multiple notifications about your server's upcoming renewals, including 6 emails over 17 days. These emails clearly stated when your service would be suspended or terminated if not renewed. Additionally, your service was suspended for 7 days as a last resort to bring this issue to your attention. If you've been a client for 5 years, you would have received dozens of notifications about renewal and would be aware of when your service will be terminated if no payment is made. It's very difficult to see how we could have communicated this more clearly if all the notifications were not acknowledged. Our platform allows every client to add their Credit/Debit card or PayPal account to their account with us for worry-free automated renewal every month. But you did not opt for this option as well. We've also forwarded your feedback to our development team to explore if there could have been a better way to prevent this situation. Technically, we are limited because our underlying platform, WHMCS, does not allow us to add a 'grace period' for clients that meet certain criteria. Again, we apologize for any inconvenience caused and wish you the best with future endeavors! If you have any further questions, please feel free to reach out to our support desk directly.

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