The power runs out quickly there…
The power runs out quickly there customer service is useless I would run from this company and they don't honor there money back guarantee
About Allpowers
Data updated- Website
- iallpowers.com
- Category
- Utilities
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 28 reviews
- Replies to negative
- 0% (0/26)
Do you own Allpowers? Claim this profile for free and start replying to reviews.
Is Allpowers legit?
Allpowers (iallpowers.com) has a 2.1 out of 5 rating on OK.one, based on 37 user reviews collected here. It is listed under Utilities and its reputation is poor. 68% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 28 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
The ALLPOWERS R600 works well when it…
The ALLPOWERS R600 works well when it functions, but my experience with warranty support has been extremely disappointing. When the unit failed under warranty, ALLPOWERS did not honour the warranty and communication was very poor. Timeline: • 12/01/2026: Reported battery issue; seller suggested charging fixes • 13/01/2026: Fix did not work; followed up • 14–18/01/2026: Repeatedly requested repair address — no response Despite multiple follow-ups, the seller never provided a repair address or proper support. Bottom line: Decent product, but if it fails, don’t expect warranty help. I would not recommend based on after-sales service.
Avoid! Misleading "In Stock" info and Unilateral Cancellation
I am extremely disappointed with my experience on the Allpowers EU official website . I ordered an Allpowers R2500 specifically because the website explicitly stated it was "In Stock" with a guaranteed delivery time of 5-7 business days. Given the critical energy situation in Ukraine, timing was my top priority. I paid in full immediately. However, a few days later, I was informed that the item was actually out of stock and wouldn't ship for weeks. When I pointed out that this is a breach of EU Consumer Law (Directive 2005/29/EC regarding misleading commercial practices), instead of offering a solution, a discount, or a priority shipment, the company simply issued a unilateral refund without my consent. This is an unacceptable way to treat customers. They use "In Stock" labels as bait to get your money, and then cancel the order when they can't fulfill their own promises. If you need a power station urgently, do not trust the stock status on this website. Very poor customer service and deceptive business practices.
Could have been a great product.
The item was used and the battery capacity is a joke 100% only lasting 5 hours at 35w
ALLPOWERS FORGET IT DON'T GO THERE
COPY OF MY RECENTLY REQUESTED REVIEW BY ALLPOWERS Well folks the 2 stars are for the auto reply customer services replying the same day other than that DELIVERY SPEED 0 STARS COMMUNICATIONS 0 STARS ITEM QUALITY WHO KNOWS AS I HAVE NOT RECEIVED REFUND PROMPTNESS WE WILL HAVE TO SEE AS I AM FORWARDING THIS TO CUSTOMER SERVICES. The real joke is I ordered one to check it out before ordering more and the fact they discounted it the next dy by $20. Also the site is ALLPOWERS.com.au your bank will be charged from overseas China ? so look forward to an International Transaction Charge. The service so far Order No AU268* FASTWAY MP00738336** Tracking Confirmed on 3rd Nov On its way 4th Nov Order placed on 3rd Nov NOT RECEIVED to date 18th Nov. The above tracking on ALLPOWERS site has not changed. Tracking then checked on Aramex shows 7th Nov The sender is now completing the final steps to prepare your parcel for pick-up. We’ll send another update when the parcel is in the hands of an Aramex courier. This has remained unchanged since the 7th. On the 12th Nov Customer services contacted as below Order number AU268* shows a delivery status as “ on its way “. Tracking progress through Aramex states “ The sender is now completing the final steps to prepare your parcel for pick-up. We’ll send another update when the parcel is in the hands of an Aramex courier.” Therefore if you cannot ship the goods please arrange a refund for non supply. Customer Service Reply Clearly an automated reply and worthless Dear customer, Thank you for your email. Due to the recent high volume of orders, there may be cases where the logistics track is not updated, but your order is in regular transit. We will also urge the logistics provider to update it as soon as possible, please wait patiently, thank you for your understanding. Best wishes, R***** Frankly my understanding has gone and I suspect my money which compared to other reviewers is only $169 !
Avoid Allpowers Worldwide AT ALL COSTS!!!!
Im so disappointed- Allpowers trading as Henison-AU on Amazon (have exactly same address on invoice as Allpowers direct) replaced an R2500 less than 6 months after purchase last year becasue USBC outlets stopped functioning. I bought a B1000 expansion battery March 25 - on the basis it expands capacity of R2500 (as per Allpowers AU and USA websites) from Allpowers AU - emailed Allpoer support and service as well as Henison-AU via Amazon Yesterday Henison-AU/Amazon/Allpowers told me B1000 does NOT work with R2500, and they have asked their Alpowers team to update websites/support - yet they still are selling a R2500-B1000 Combo, and offered be a $50 discount. I want a refund for the B1000 as it is virtually useless by itself. Allpowers have stopped responding to emails. I just wish I had tested after I bought B1000, but because I saw multiple youtube reviews of R2500 and B1000 working together, and also owning multiple VTOMAN and VoltX power stations (cycling them to keep batteries in good health). I would have done an Amex chargeback - I may still do this if it is possible as well as contact ACCC. I actually sent all email asking why they produce an Expansion Battery which does NOT work with their power stations - what a joke! Naturally they haven't responded Checkout ALLPOWERS AU website! Still on sale! Also if you post anything on their Facebook pages Worldwide, they remove it is it is true and honest and event slightly negative
Poor product and Non-existent customer support
After experiencing unexpected and random power cuts on my new R600 station, even though it indicated that the battery was still at 30% charge, sometimes 40%, I contacted customer support by email (it was not possible to call them directly) and they asked me to film the fault to see how the battery was working. I replied that it was impossible to film this kind of random failure, which could happen at any time (unless I filmed it 24 hours a day). Second reply: exactly the same. It was like talking to a chatbot. I tried a third explanation: same reply. Conclusion: avoid Allpowers, go for Renogy or Bluetti instead, who have good customer service (I also bought stations from them). So now I'm stuck with this R600 station, which is under warranty but unreliable and can shut down at any time. A big financial loss and a waste of time. Avoid at all costs!
I bought a AP-SS-007-UK power station…
I bought a AP-SS-007-UK power station 18 months ago when the reviews were a lot better, so when I had an issue with the solar charging I was worried if it would get sorted. I saw most of the issues with negative feedback were customer service related but I can assure you I had nothing but good to report. Contact was swift and emails replied to, I was asked to send an image of the issue, and a brief explanation, which I did. They told me that a replacement would be sent out as soon as they received the faulty one. It was and a new one was received 6 days after the initial coms......great work Allpowers
Terrible experience
Terrible experience, I bought the S200 kit + 60W solar panels, they only sent me the panels without letting me know that the S200 model was out of stock. After I contacted them, they recommended adding €60 for the R600 model. I ordered it, but it arrived and it wasn't compatible with the panels I had previously purchased. Terrible customer service. I don't recommend it. Esperienza pessima, compro il kit S200 + pannelli solari da 60w, mi spediscono solo i pannelli senza avvertire che il modello S200 fosse terminato, dopo che li contatto mi consigliano di aggiungere 60 euro per il modello R600, lo prendo mi arriva e non è compatibile con i pannelli precedentemente presi. servizio clienti pessimo. sconsiglio
Don’t Be Fooled by the 5-Year Warranty – They Won’t Honor It
I purchased this power station with high hopes, expecting it to be a reliable backup for camping and emergencies. Unfortunately, the experience has been deeply disappointing. After just over a year of light use, the display screen began to malfunction—making it impossible to see charging or battery levels. Within another six months, the entire unit completely stopped working and would not power on at all. What’s worse, although the product claims to come with a 5-year warranty, the customer service has been unresponsive and outright refused to offer repair or replacement. Despite multiple attempts to follow up, I received no meaningful support—just vague replies and delays until they stopped replying altogether. This is unacceptable for a product in this price range, especially one marketed as long-lasting and supported by a generous warranty. Based on my experience, the warranty is meaningless, and the product’s lifespan is far too short. Avoid this brand unless you're prepared to lose your investment in less than two years. There are more reliable alternatives with better after-sales support.
Low quality products, worst Client Service
Bougth an R600 power station in March 2025, which came defective, returned it to AllPowers a few days after its delivery for substitution. A month and a half later (mid-May), I'm still with no power station, no reimbursement and no answer from their Client Service.
Do not purchase absolute garbage and horrible customer service
I purchased the R600 in July of last year. after two months being delayed in shipping the 200w panel and power system arrived separately and I thought the headache was over but it had only just begun. within a day of using is we had an E2 error which when googled says it's some battery management system error the company told me to reset the system and it should go away so I did. the next day it did it again and the system wouldn't even reset this time so I asked for a refund which they declined because it wasn't within 30 days of ordering. they took longer than the refund policy to deliver this on purpose. They would only offer a replacement which i wanted nothing to do with after this experience. I had to dispute it with my bank which they somehow fought and won and so no refund was processed. The bank didn't ask me for any additional information to prove my point just declined. by this time I had the unit for two more months and saw both the E6 and E4 error codes as well as the E2 from the beginning and the system was basically useless but we tried to find a small use case that would work for it. Put it on the pond pump attached to 400w of panels only outputting 120w for the pump. it still had to be turned on multiple times a day so clearly not working. These panels were tested on another system and worked just fine so it's not the panels. although the panel i also bought from them has odd growth under the top plate on some cells as well. we figured we just had to deal with it i can't just chalk up $500 as a loss so we just turned it on regularly and dealt with it. until today when it caught on fire!!! thank God we were home and found it or things could have been very bad. never ever buy from this company. its cheap for a reason.
i got one of this company it is a…
i got one of this company it is a allpowers portable power station model.R1500 it is very good it took 5 working days to deliver to me from germany to ireland i am happy with this thank you to allpowers and the people read this
DO NOT BUY THIS PRODUCT.
DO NOT BUY THIS PRODUCT. After purchasing and receiving the Allpower R4000 unit. In just under 30 days in the unit failed (could smell burning). It’s not even been used much! I Emailed Allpower (that’s the only way you can contact them) and Allpower agreed to collect the unit and replace it. That was over a Month ago. They are now not even replying to my emails (I email everyday). I feel like my £1300 has gone up in smoke. YOU HAVE BEEN WARNED
I have a R4000 power station that had…
I have a R4000 power station that had issues charging from solar. I contacted support and was directed and forwarded to the Amazon support email and was asked if I could provide a video showing the problem. Afterwards, a return was promptly arranged. Assistance with previous questions was also provided accurately and quickly. Moreover, I have 2 sets of the 400W portable solar panels which have worked without issue for over a year notwithstanding the battery noted above.
My name is Ken, follow up from 1st review I wrote a review about ALLPOWERS on the…
I wrote a review about ALLPOWERS on the 11 September 2024. I purchased an ALLPOWERS unit on the 21st November 2022, with a 2 year warranty. On its second outing in August 2024 the unit failed. I contacted ALLPOWERS they asked me who supplied the unit. I told them i purchased it brand new from Ebay. They told me to find out who supplied Ebay with the item. Ebay told me ALLPOWERS supplied the unit. I passed the information on to ALLPOWERS, I have not heard from them since. When i purchased the unit, it stated in the advertisement that the unit has a 2 year warranty. When i looked up their warrant after the unit failed, i found that you only receive a limited warranty, which is not what was advertised when purchasing the unit. the warrant has know lapsed, i payed over £1100 for the unit which is now only fit for a door stop. So be careful when thinking about purchasing a unit from ALLPOWERS.
GREAT BUY
First let me say I was going to buy the 1800w inverter test and review because power goes out a lot here and we are older so we needed something for a back up. This company offered the 1800w inverter to me for review, but I made it clear I was going to give an honest review to help people like us that don't have a lot of money but can't be in the dark. So with that said. First the 100 w solar panel. THE NEGATIVE. 1 thing i saw was the American flag, as far as I know not made at all in America, so you can check for yourself, it might just mean they sell to America. However so far these people have been really nice and I told them I was going to be honest and they were fine with that. 2nd The solar panel could be a little hard if windy and you are handicapped to pop right up , but way dorable. Customer service response time was great, but shipping was a little long i think due to the shipping company not them, but still came fast. They have an app that operates the system with a few cool features, but I probably wouldn't use that much but some people will. NOW POSITIVES. WOW light weight, well made, simple to set up and even has kick stands or grommets for hanging and an attached pouch to keep the wires and all different type connectors they supply. I STRONGLY think this is a great buy and if i get the money i will buy more to add on to charge faster. OK NOW THE INVERTER. The INVERTER 1800w is AMAZING. Lightweight but rugged. Easy to read board and 4 yes 4 plugs that can handle a LOT and can operate several things and charge things at once including usb ports and more. The app is very simple, but could be very helpful and connected very easily. It is just wonderful and very simple to operate. You can also charge it from an outlet and it is safe for electronics. I dont give 5 stars easily but this super seeds it. I have seen other units but for the money so far I'm sold. It's AWESOME, definitely makes us feel safer. If i didn't think so I would say it. I'm gonna start testing the inverter, but if it does everything this good as it is now it's a no brainer. I'm not a professional, just an old guy who needs a good set up. NOW MORE ON THE inverter. I don't really see any negatives and I'm shocked. This 1800w inverter can handle a LOT. I'm so impressed. I think if we or you had a long power outage you would still have to be smart but I think you wouldnt lose food and we could even alternate a 1500w heater if needed, Charges super quick plus you can use the solar panels. I would strongly recommend the strongest solar panels for your unit. You can also charge your phones, laptop and essentials at the same time. I think this unit is amazing. It really seems well put together. I'm going to try to even get an extra unit when I can. When our power goes out it's tough on us. I will also tell you what makes it nice is you really get to see how many watts you are using before you overload it, but the good thing is it has a protector built in. Also really crazy but you can also lay 2 phones on top of the unit to charge magnetically. I really don't give out 5 stars. I am given 5 stars based on my opinion. I'm impressed. I would say I think this company is honest and fair. I think in the beginning they might have had some hiccups, but I personally think they are trying hard to do things right. From what i understand there a bit smaller but trying to work on getting things right. I would still say check them out for yourself, but I think you would be happy with them. Tell them Bill sent you and i cant promise but they might give you a small discount. Thank You Allpowers.