IBKSPORT.COM (ibksport.com) has a 4.4 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Sports and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 88% of negative reviews; 30 of them were added in the last 12 months. Last updated 2026-08-10.
Muy buena atención a mis necesidades. Increíbles en el sentido de servicio. Ordené desde los Estados Unidos y sin ningún problema. La ayuda y atención después de recibir ha side increíble también. Estoy muy contento con mi compra.
I ordered from USA and their service and attention has been incredible. Even after purchase care has been fantastic. They truly care about the customer and their experience.
M
Milan Radojcic · 1 review · Experienced 2024-08-23 ·
★★★★★
Horrible expirience
Horrible expirience, placed the order 20 days ago, and still not shipped. Every time i ask what is going on with order, they reply "sorry, we will send it tommorow" or "we will send it next monday", and still nothing happened. Still waiting without my part, cannot ride my bike, because they are lying to customers selling something they dont have...
Reply from IBKSPORT.COM2024-09-02
We sincerely apologize for the inconvenience you've experienced with your order. We understand your frustration with the delays and the communication issues. Please rest assured that your payment has been fully refunded. We are truly sorry for the trouble this has caused you and appreciate your understanding.
D
Daniel F · 1 review · Verified · Experienced 2024-07-16 ·
★★★★★
Good price and communication
Purchased an Orbea MTB from ibk, and being in the US was definitely a bit wary of getting scammed by a random website. Did some research and it all seemed legit, so I placed my order as the price was hard to beat! Rosi kept in touch with me as my order progressed, and I received my bike ahead of schedule. Definitely some assembly required but it's what you'd expect, the brakes and derailleur were all set up but had to put the handlebars on, wire the dropper, throw the saddle on attach derailleur to frame etc... Overall a great experience purchasing from them!
The delivery was very fast but also, after enquiring in many different bike shops, nobody would send me a ne electric bike to Cyprus because of the issues with the Li-On battery and air transportation,. this was not a problem for IBK, the bike was delivered quickly and with no extra costs or hassles. I could not recommend them enough., they were cheaper than most, more efficient and caused me no issues whatsoever. An absolute pleasure.
Reply from IBKSPORT.COM2024-02-05
We're delighted to hear about your positive experience with IBK, especially in terms of fast delivery and their ability to handle the challenges associated with shipping electric bikes to Cyprus. It's great that you found them efficient, cost-effective, and hassle-free. If you have any more questions or need assistance in the future, feel free to reach out. Happy riding!