iBoysoft is committed to data security, disk management efficiency and productivity improvement on Windows & Mac.As a pioneering and innovative developer, iBoysoft strives to provide simple yet effective solutions for individuals and businesses worldwide with advanced technologies.iBoysoft provides Windows data recovery, Mac data recovery, BitLocker data recovery, NTFS for Mac, BitLocker for Mac, disk clone, etc. software.Visit Our WebsiteContact Us
Written by the business, not verified by us.iBoysoft (iboysoft.com) has a 3.4 out of 5 rating on OK.one, based on 150 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 33% give 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, User experience, App. Last updated 2026-10-25.
Most reviewers were somewhat happy with their experience overall. Customers frequently describe the platform as intuitive and straightforward, noting that it helps them efficiently recover lost files and manage external drives without unnecessary complications. People appreciate that the interface is user-friendly and performs reliably right from the start for different storage requirements. However, some people mentioned that the application can occasionally crash or fail to open properly on updated operating systems. Several consumers also experienced persistent permission errors that prevented them from writing data to their large external storage devices. Others noted that certain tasks failed to complete or caused unexpected system freezes during normal operations.
Auto-generated from all reviews of this business. For reference only.bought the product and im not exactly sure how to use it. no instructions
Thanks for your feedback, the order email has included the online help (How to use) of the software you purchased, our support has contacted you about how to use the software you purchased.
I had 6 MS Windows hard drives and was looking for some old .jpg files. I could only read one of them and it had the operating system with little or no useful data. My MAC OS is The latest version of Tahoe . The HDs were all working when I removed them and a couple went back to Win XP. Looks like I waisted 20 bucks.
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They were on point when I wanted to be answered by a robot that's going to end up driving>ng us around in the near future so as how they did its technologies that are the extreme.
Thanks for your feedback, our technical support is staffed by real people, instead of a robot which is using by the 3rd-party purchase platform.
Good quality product that actually works…!
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Not super user friendly. Errors when trying to use, attempted to get a refund (which they said was available for two weeks after licensing) and the hoops started. Should have went with Paragon.
Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience when iBoysoft NTFS for Mac. Our support has received your email and has replied you with the solution, your issue was caused by the NTFS driver not being properly configured.
I lost all the phots taken in 10 years,nearly 10000 pictures!Just because I want to add a partition to my external hard drive.The operation is failed, all my memory is lost.I asked a lot on the internet, at last guys give me a good advice to download the trial version of iBoysoft Data Recovery, and it works so good! 1.I chose the external hard drive that hold my photos on the left of iBoysoft Data Recovery; 2.Then just click the big scan button and after 30 minutes,I can review my photos! 3.It is very easy to use and save me a lot of time, the complete result on APFS can let me make sure all my data is still there! If you are using a Mac and may lost some very important data, I highly recommend you to use this app,it saves all my good memories of my family!
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I took a bunch of photos on my recent vacation and was excited to look at them, but when I went to upload them from my SD card they were inexplicably deleted. I tested out a bunch of software to try and restore the photos, but none worked. I finally tried iBoysoft. Immediately I noticed that the interface was way more user-friendly than the other applications. After scanning for 20 minutes, it found my photos (and photos that had been deleted from when my dad used the SD card years ago). I wish I had tried iBoysoft first instead of going through the headache of downloading a bunch of other apps that didn't work.
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Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience when using our software. Our support has contacted you about product not working.
The application does what it is supposed to do, but it is unstable and crashes from time to time.
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Impossible to get refund, product doesn’t work as advertised
Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience you have experienced with our product. We have checked our support and sales records using your email address and order ID, but did not find a previous refund request from you. It is possible that you contacted our purchase platform: Paddle, and the refund request was not forwarded to us. In any case, our support team has now reached out to you regarding both the refund request and the issue with the software not working.
Working perfectly without formating the hard drive
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When my logic board got fried due to a power surge, I used this software to recover my data and it worked great. My expectations were low because I know how difficult data recovery can be, but recovering my thousands of photos was possible with them. Of course there are drawbacks - the major one being that the files had different names when I recovered them, but having to go through and verify/re-name was just a small price that I was willing to pay.
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You can see term "FREE" all around the application, before you try to use it for the first time. I decided to buy and use solution from another company which is more honest than these guys. Good luck with this approach!
Thank you for your feedback. We highly value the experience of every user and understand your concern regarding the description related to "free." We would like to clarify that our software offers a free trial version, not a permanently freeware. The "Free Download" you saw typically refers to the free download of the trial version, which allows you to download and experience all or some of the features for a limited period. After the trial ends, a formal license purchase is required to continue using the software. We apologize for any confusion this may have caused and will seriously consider optimizing the related wording to make it clearer and avoid misunderstandings for future users.
Bought sw. Installed. Did not like. Asked for refund. All the above took an hour. Received nothing.
Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience when using our software. Our support has replied you on Monday due to weekend's delay reply and now is waiting for your details. Update: We confirm your order has been refunded.
Reply very fast, and solved my problem.
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The software caused a full macOS system freeze during normal NTFS write operations, requiring a forced shutdown on an M1 Mac. No kernel panic log was generated, and after extensive troubleshooting (including disk checks on Windows), the issue was ultimately attributed to the driver behavior rather than disk hardware. A refund was eventually granted, but only after prolonged back-and-forth and repeated attempts to shift responsibility to the file system. Potential buyers should be aware that this is a kernel-level component, and a single freeze like this is not an acceptable risk for a production system.
Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience. We confirm that the refund for your order has been finalized. Learning from this incident is our top priority. We are actively reviewing the details to drive specific improvements in our product's stability and customer service protocols. We acknowledge that all software, including products from Apple and Microsoft, can face unforeseen challenges. This doesn't diminish our responsibility, and we are dedicated to responding with accountability and a genuine commitment to making things right. And we are continuously optimizing and enhancing our product to deliver the reliability you deserve.
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Still not working, needs to load some driver. I am new to the Mac world.
Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience, our support has contacted you.
Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience. Please contact our support: [email protected] with the details so that we can assist you.
Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience.
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