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Electronics & Technology

iBoysoft

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150 reviews

3.4150 reviews
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About iBoysoft

Data updated
Website
iboysoft.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
49 reviews
Replies to negative
98% (57/58)
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About this business

iBoysoft is committed to data security, disk management efficiency and productivity improvement on Windows & Mac.As a pioneering and innovative developer, iBoysoft strives to provide simple yet effective solutions for individuals and businesses worldwide with advanced technologies.iBoysoft provides Windows data recovery, Mac data recovery, BitLocker data recovery, NTFS for Mac, BitLocker for Mac, disk clone, etc. software.Visit Our WebsiteContact Us

Written by the business, not verified by us.

Is iBoysoft legit?

iBoysoft (iboysoft.com) has a 3.4 out of 5 rating on OK.one, based on 150 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 33% give 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, User experience, App. Last updated 2026-10-25.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Customers frequently describe the platform as intuitive and straightforward, noting that it helps them efficiently recover lost files and manage external drives without unnecessary complications. People appreciate that the interface is user-friendly and performs reliably right from the start for different storage requirements. However, some people mentioned that the application can occasionally crash or fail to open properly on updated operating systems. Several consumers also experienced persistent permission errors that prevented them from writing data to their large external storage devices. Others noted that certain tasks failed to complete or caused unexpected system freezes during normal operations.

Auto-generated from all reviews of this business. For reference only.

What people say

Will be cancelling

Had the software installed and running went to open a drive formatted as NTFS and said that it is now read only. 4 days ago worked just fine. Opened the software and now my license does work anymore.

Reply from iBoysoft2024-12-17

Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience when using iBoysoft product, our support will contact you ASAP.

Started off great, experienced technical issues

Seems like it would have been a good option, but got stuck after enabling system extensions. System freeze didn't allow the solution to be used.

Reply from iBoysoft2024-12-17

Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience when using iBoysoft product, our support will contact you ASAP.

Easy to use tool

iBoysoft NTFS for Mac lets me write to NTFS drives on Mac, great tool! I’ve been using iBoysoft NTFS for Mac, and it’s a game-changer! With it, I can write to NTFS drives on my Mac without any hassle. What really surprised me is the speed—it’s almost as fast as using a local disk. Copying files back and forth feels smooth and seamless, and it just makes managing my Windows-formatted drives on Mac so much easier.

Reply from iBoysoft2024-12-05

Thanks for sharing your good experience when using iBoysoft NTFS for Mac.

NOT Free

The info says "Free Download" but when I installed it and run it, I was asked to pay $69 to buy. Then, it is NOT FREE and it is mis-leading. I am angry to have wasted my time on a mis-leading advice.

Reply from iBoysoft2024-11-27

Thank you for your feedback, and we understand your frustration. The "free download" refers to the ability to download the software at no cost, allowing you to try it out and scan for lost data. However, if you wish to recover the found data, a payment is required. We apologize for any confusion this may have caused.

Donot Recovery the presentation i was…

Donot Recovery the presentation i was look in for…

Reply from iBoysoft2024-11-25

Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience when using iBoysoft Data Recovery. Data recovery is a complicated case, not every data loss situation can recover lost data, it is why iBoysoft Data Recovery provides a free trial version which can preview the documents, photos and play videos,audio after the scan completes so that you can see if your lost files are recoverable before purchasing. Regarding of your data recovery situation, our support will contact you at once and assist you about the data recovery problem you are encountering.

Didn't work

Didn't work. Reached out for refund via support email. Support email was a bad link. Don't go with these guys.

Reply from iBoysoft2024-11-22

Thank you for bringing this issue to our attention. We are truly sorry to hear about the issues you’ve experienced with iBoysoft product. Firstly, there is no issue with our support email address: [email protected], please check if you typed wrong email addess. Regarding of your situation, our support: [email protected] will contact you ASAP.

Didn’t recover any data

Didn’t recover any data! Waste of my money

Reply from iBoysoft2024-11-19

Thank you for bringing this issue to our attention. We sincerely apologize for the unpleasant experience when using iBoysoft Data Recovery. Data recovery is a complicated case, not every data loss situation can recover lost data, it is why iBoysoft Data Recovery provides a free trial version which can preview the documents, photos and play videos,audio after the scan completes so that you can see if your lost files are recoverable before purchasing. Regarding of your data situation, our support will contact you at once and assist you about the data recovery problem you are encountering.

Did not work for me (not saying it is…

Did not work for me (might work well for others). Lack of willingness for timely refund. Update/clarification - company was very much 'on top of' technical support / assistance - I just needed a refund. Recently received, but would prefer to have received when requested instead of support going for "the save". Thank you.

Reply from iBoysoft2024-11-18

Thank you for bringing this issue to our attention. We are truly sorry to hear about the issues you’ve experienced with iBoysoft product, your order has been refunded according to our 14-day refund policy statement.

Useful but...

My 4TB drive crashed and iBoysoft had helped to recover the data. However, it was painfully slow (to me) and it was not evident how long a particular folder might take for the recovery to take place, so that I can prioritise which folder to recover first, and when to schedule each folder (when I was not using the computer for work). Something close to 100GB could run longer than overnight. On occasion, iBoysoft also quit unexpectedly for unknown reason and I had to restart the process a few times. If the software can also provide a checklist of previously recovered files to enable the user to check-off recovered files that would be good.

Reply from iBoysoft2024-10-21

Thank you for sharing your data recovery experience with iBoysoft. We understand how frustrating it can be when a large recovery process takes much longer than expected, especially without a clear indication of progress for specific folders. The ability to prioritize folder recovery and schedule it during non-working hours would certainly be helpful, and your suggestion for a checklist of previously recovered files to avoid duplication is great. About the slow speed, the recovery speed depends on the read speed of your original hard drive where you lost data and the write speed of the destination hard drive where you save the recovered files. Regarding the unexpected crashes, we are sorry to hear that happened and our tech support has contacted you via email, your feedback is valuable and will help improve the software.

Helpful customer support

Customer support took some time getting back to me, but was able to help me with my issue at the end.

Reply from iBoysoft2024-09-12

Thanks for your feedback. According to your requirement, our support has exchanged your iBoysoft Data Recovery for Mac license for iBoysoft Data Recovery for Windows license and replied you within 12 hours (Because of time zone differences, our support's response time is within 12 hours, you can check it from our tech support page: https://iboysoft.com/support/)

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