IceCartel is the #1 moissanite hip hop jewelry brand in the world, trusted by over 1 million customers worldwide.Our story began over 30 years ago in the New York Diamond District. We still cut, shape, and polish every piece in-house to ensure the highest level of craftsmanship and quality control.We specialize in high-quality moissanite jewelry, lab diamond jewelry, and hip hop chains, bracelets, and rings designed for maximum shine and durability.Worn by A-list artists including Rick Ross, Fivio Foreign, Rubi Rose, Rich The Kid, Trippie Redd, Lil Mosey, BigXthaPlug, Smokepurpp, and NELK, IceCartel is a leading name in hip hop jewelry culture.Crafted by expert jewelers in the USA, our pieces feature premium VVS moissanite stones and high-grade materials. Whether you're looking for a Moissanite Cuban chain, Diamond Tennis chain, or iced out bracelet, we deliver luxury quality without the traditional retail markup.Shop IceCartel:IceCartel Official WebsiteMoissanite Chains CollectionCuban Link ChainsTennis Chains
Written by the business, not verified by us.ICECARTEL.COM (icecartel.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 87% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 22% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-07.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality, gorgeous designs, and brilliant shine of the various luxury jewelry pieces they purchase for special occasions. Consumers also mention that the delivery service is remarkably fast and the overall purchasing process runs very smoothly from start to finish. However, some reviewers were not happy with the customer service, noting that getting prompt and helpful assistance can sometimes be quite difficult. A few people also mentioned encountering unexpected problems with item sizing or experiencing unhelpful responses when trying to resolve various order issues.
Auto-generated from all reviews of this business. For reference only.Hey Anthony! Thank you so much for your 5-star review! 🌟 We're truly glad to hear that you loved your Icecartel experience. Your support and feedback truly mean a lot to us. We're grateful to have you as our customer and can't wait to serve you again. Looking forward to seeing you again at IceCartel! 💎
Abundance amount of options. Great prices. Quality jewelry
Hey Terence! Thank you so much for your awesome review and generous rating! 🔥 We're thrilled to hear that you had a great time shopping with us. Your kind words truly mean a lot to our team and motivate us to continue providing the best products and service possible. We sincerely appreciate your support and are grateful that you chose IceCartel for your jewelry.✨
Love this chain, got the 22 inch 3mm moissanite tennis chain. Will def buy here again. 💎 Engaged with customer service regarding a mistake on my part, accidentally ordered the CZ, great customer service experience made it right. Love the moissanite shine. Deilivered in 7 days. Extremely satisfied!
Hey Shane! We're glad to hear you are very pleased and loved your purchase and experience with us!🔥 It means a lot to know of your kind feedback. We really appreciate your support, and we hope to see you soon at IceCartel. Looking forward to your next piece with us!💎
Hey there! Thank you so much for your kind feedback!🙌🏼 We sincerely appreciate you taking the time to share your experience. Your rating means a lot to our team and motivates us to continue delivering the highest quality and service. Feel free to contact us whenever you need assistance with anything. We're always glad to help! We genuinely value your trust and look forward to serving you again soon! 💎
Hey Kaden! We're really glad to hear you had a great experience with our products. 🙏 We're beyond grateful for your kind feedback and generous rating, as your insights mean a lot to us. If you need anything else or have questions, please don't hesitate to reach out to us. Looking forward to serving you again at IceCartel!💎
The chain came in kinked so bad we had to take it to a jeweler. Customer service is non existent, very rude. Please read the return policy. I will never buy from them again
Hey there, Thank you so much for your purchase and for taking the time to leave us a review. We're sorry to hear that our product did not meet your expectations. We appreciate you sharing your feedback with us; your comments are valuable, and we're always looking for ways to improve both our products and the customer experience.💎
Very good material, fast shipping, and great quality!
Hey Terrance! Thank you for taking the time to share your wonderful feedback and leave us such a generous rating. Your support and kind words truly mean a lot to us, and we're grateful to know we met your expectations. If there's ever anything we can assist you with, please don't hesitate to get in touch. We're always here and happy to help. We can't wait to welcome you back to IceCartel! 💎✨
Hey Martin! It’s fantastic to hear that you loved our jewelry pieces! 🔥 Thank you for sharing your kind feedback and for leaving us a generous rating. We’re grateful that you chose IceCartel and trusted us with your purchase. Your support means everything to our team, and we hope your new pieces continue to bring you that premium feel every time you wear them. We look forward to serving you again in the future! 💎✨
i got my product on the second day got the cuban bracelet and cuban chain looks as pictured and it was really nice packaged well and doesn’t twist.
Hey there! Thank you so much for your amazing 5-star review! 🌟 We're thrilled to hear that you loved your Icecartel experience. Your support and kind words truly mean the world to us. We're grateful to have you as our customer and can't wait to serve you again. Looking forward to serving you again at IceCartel! 💎
Hey Bilal! Thank you so much for your amazing review! 🔥 We're thrilled to hear that you had a smooth experience with us. Your kind words truly mean a lot to our team and motivate us to continue providing the best products and customer service possible. We sincerely appreciate your support and are grateful that you chose IceCartel for your jewelry. If you ever have any questions or need assistance, don't hesitate to reach out. We're always here to help. 💎✨
Good customer service, and very responsive production team. I can’t complain.10/10
Hey there! Thank you so much for the 5-star review!🔥 We really appreciate you taking the time to share your positive experience with our service. We're also delighted to know you enjoyed shopping with IceCartel. If you need any help, feel free to reach out. We're always here and happy to assist! We look forward to seeing you again at IceCartel!💎
Buying process made simple. Fast delivery, beautiful jewelry..
Hey James! Thank you so much for your kind feedback! 🙌 We're thrilled to hear that your experience with IceCartel was fast and easy. Making the process smooth and enjoyable for our customers is always our goal. We truly appreciate you taking the time to share your experience and support our brand. Thanks again for choosing IceCartel. Looking forward to helping you find your next favorite piece! 💎✨
Great jewelry, good quality and always keeps me shining
Hey Omar! Thank you so much for your awesome review and generous rating! 🔥 We're thrilled to hear that you had a great experience and that you are satisfied with your piece from us. Your kind words truly mean a lot to our team and motivate us to continue providing the best products and service possible. We sincerely appreciate your support and are grateful that you chose IceCartel for your jewelry.💎✨
Product is great quality! I would like better customer service but overall great transaction.
Hey Malik! We're really glad to hear you had a great experience with the jewelry pieces you purchased from us. 🙏 We're beyond grateful for your kind feedback and generous rating, as your insights mean a lot to us. If you need anything else or have questions, please don't hesitate to reach out to us. Looking forward to serving you again at IceCartel!💎🙌
Look forward to getting my custom piece the designer was quick desingn and good communication on what i want
Hey JaJuan! Thank you so much for your review and for giving us such a great rating! We're thrilled to hear that you had a positive experience with us, and we look forward to your upcoming purchase of custom jewelry. Your awesome feedback and support truly motivate our team to keep improving and delivering the best possible service. Looking forward to serving you again at IceCartel!💎✨
Hey Laura! Thank you so much for your review and for giving us such a great rating! We're thrilled to hear that you loved the piece and had a great experience with us. Your feedback and support truly motivate our team to keep improving and delivering the best possible service. We sincerely appreciate your support and can't wait to serve you again at IceCartel! 💎✨
Hey Shaun! We're glad to hear you are very pleased and loved your purchase and experience with us! It means a lot to know of your kind feedback. We really appreciate your support, and we hope to see you soon at IceCartel. Looking forward to your next piece!🔥💎
I love Ice Cartel! Will be coming back!
Hey Angel! Thank you so much for the 5-star review!🔥 We really appreciate you taking the time to share your positive experience with our service. We're also delighted to hear you loved shopping with IceCartel. Our team highly values your trust and support. If you need any help, feel free to reach out. We're always here and happy to assist! We look forward to seeing you again at IceCartel!💎
Great quality. The detailing on my jewelry is immaculate. If you want to take your swag to the next level. Go see ice cartel.
Hey Dante! Thank you so much for your great feedback!🙌 We truly appreciate you taking the time to leave us your kind review and high rating. We're thrilled to hear that you're satisfied with your purchase from us. It really means a lot to us to hear about your fantastic experience, as we always strive to ensure our customers get the best from us. If you ever need assistance, please don't hesitate to reach out. We're always happy to support our customers. We also sincerely appreciate your support for IceCartel. Thank you for choosing us for your jewelry. We look forward to serving you again!💎
Product was good when it arrived. No complaints but customer service/ support is terrible to non existent. I've email these companies so many times about a bracelet that was too small. Have not gotten one reply. I know you can't return it for a bigger one I understand. Reading though the site they say you can order some more links. Ok great but theres no information on how. This item was a surprise Birthday Gift so it was too small. I've finally got a response after hours on a whats app but currently still awaiting how to order these additional links. This is a frustrating process.
Hey Will, Thank you so much for your purchase and for taking the time to leave us a review. We're delighted to hear that you love your piece and are happy with its quality.💎 We also appreciate you sharing your feedback with us. Your comments are valuable, and we're always looking for ways to improve both our products and customer experience. Thank you again for your support. We hope you continue enjoying your jewelry, and if you ever need anything, please don't hesitate to reach out. We're always happy to help! 🙏
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