Your team are rock stars
Your team are rock stars; responded quickly and resolved my issues immediately and I am very happy with the outcome and support received.
About IL MAKIAGE New York
Data updated- Website
- ilmakiage.com
- Category
- Beauty & Well-being
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 80% (12/15)
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Is IL MAKIAGE New York legit?
IL MAKIAGE New York (ilmakiage.com) has a 4.5 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 86% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
What people say
Easy to find what I need
Easy to find what I need - love the products
Great Customer Service
It was quick and easy to use the chat and explain my issue, and it was resolved to my satisfaction. Great customer service as usual.
Color Match WRONG
i love the service, but the color match was waaaaaaaay off. i am so disappointed! but i was refunded and i will try one more time.
Reply from IL MAKIAGE New York2026-08-04
Hi Angela! Please send our customer support an email if you haven't already, they can assist with a shade exchange as long as you are within your return period or recommend another product that suits your needs! We can be reached at: [email protected]. Please provide your order ID and email address and our team would be happy to further look into this for you!
I was trying to buy foundation for my…
I was trying to buy foundation for my daughter and it was really difficult to change from my shade.
Reply from IL MAKIAGE New York2026-08-04
Hi Casie, if there’s anything specific that could’ve made your experience better, we’re all ears. We’re always working to improve and appreciate the honest feedback. Feel free to reach out via email at [email protected] 💬✨
I don’t like the product i want to…
I don’t like the product i want to return
Reply from IL MAKIAGE New York2026-08-04
Hi Aziza, I’m sorry to hear the product didn’t work out for you. If you're still within your trial/return period please use this link to download a pre-paid return label on us: https://www.ilmakiage.com/exchanges_returns If you have any questions, please feel free to reach out to our team via email at [email protected] 💌
Lots of great details
Easy to navigate website and lots of great information about their products.
Excellent product
Products are top notch! Great quality good service.
Reply from IL MAKIAGE New York2026-08-04
Thank you so much! We absolutely love to hear this! 🤍
LOVE the true to color Foundation
Great products - would def recommend
They have so many products I love
They have so many products I love. I believe in their products. And the turn around time after placing my order is like no other.
Best customer service!!
Best customer service!!! I'm obsessed with the tan foam. I reached out to let them know the pump was getting stuck . Without any hesitation they told me not to worry and have already sent me a new one free.
The best product Ever!
I love and rave about this product Power Redo Wrinkle Fix!! It’s great to wear alone after your sunscreen and or before make up! Your skin instantly becomes smooth and youthful!
Very easy
Very easy. 😁
IL Makiage …. Never a problem
Easy to order. Product that I ordered (makeup) is very good. They remind you often that you may need to reorder. I’ve never had to contact customer service Never a problem
Reply from IL MAKIAGE New York2026-08-03
Thank you so much! We absolutely love to hear this! 🤍
Service was great
Service was great! But the product didn’t work for me.
Reply from IL MAKIAGE New York2026-08-03
Hi Susan, I’m sorry to hear the product didn’t work out for you. We know everyone's skin is different. If you have any further questions or concerns, you can email our support team: [email protected]
I was given a buy one get one free for…
I was given a buy one get one free for my birthday coming up in August and the charger is only $29 plus tax and now suddenly I see a $56 charge
Reply from IL MAKIAGE New York2026-08-03
Hi there, we are sorry for the inconvenience and happy to help clear up this issue. Please contact [email protected] and they will assist you asap.
Love the crap lotion both the white one…
Love the crap lotion both the white one and the blue one.
They will always answer me back
They will Either give u a replacement or offer u some money back There are something like stocking fees u have pay
Reply from IL MAKIAGE New York2026-08-03
Thank you so much for your thoughtful feedback! We're so happy to hear you felt confident in your order! ❤️
Be careful what you order...
I keep getting skin care products but I need makeup. I have requested makeup twice but have not received it. I ordered makeup on my own but it was the wrong shade. I was told that it could not be exchanged.
Reply from IL MAKIAGE New York2026-08-03
Hi Renee! We’re sorry for the inconvenience and confusion. We see that you've been in communication with our team and they were able to assist you with this concern. If you have any questions please feel free to reply to our last email!
The convenience
Reply from IL MAKIAGE New York2026-08-03
Hi Robert! We appreciate your feedback 🤍 Thank you for shopping with us :)