IL MAKIAGE New York (ilmakiage.com) has a 4.5 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 86% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
Well I'm excited to get my makeup but I was unhappy that they charged me the full amount when they said it was only shipping today so I ended up getting charged the full price ahead of time when I wasn't expecting that. Still looking forward to trying this color out.
Reply from IL MAKIAGE New York2026-08-02
Hi Gina! We are sorry for the inconvenience. We see you’ve been in touch with our customer service team via email. Please check your inbox to see our latest reply and follow up if you have any further questions or concerns. We would love to make this right for you 🤍
I've been buying my eyebrow pencils and eyeliners from Mikiage for a long time, and I can honestly say they're the best I've ever used. I've tried plenty of other brands over the years, but nothing compares.
The eyebrow pencil goes on smoothly, looks natural, and lasts all day without smudging. The eyeliner is just as impressive—easy to apply, highly pigmented, and stays put from morning until night. I don't have to worry about constant touch-ups, which is a huge plus.
What keeps me coming back is the consistent quality. Every time I order, I know exactly what I'm getting, and the products never disappoint. After trying so many different brands, I still haven't found anything that comes close to Mikiage.
If you're looking for reliable, high-quality makeup that performs exactly as promised, I highly recommend giving Mikiage a try. They've earned a loyal customer for life!
Reply from IL MAKIAGE New York2026-08-03
Thank you so much for the feedback! We're thrilled to hear you love our Eyebrow Pencil & Eyeliner—it means a lot to us! 💄🤍
The website is easy to use and saves all
past orders in your account to remind you of what you have already purchased. The products are top quality, I was impressed with how accurate the foundation skin match is. It’s easy to navigate through the products and discover other amazing beauty care items. I am unable to comment on the customer service due to not having any issues.
Reply from IL MAKIAGE New York2026-08-03
Thank you so much for your thoughtful feedback! We're so happy to hear you felt confident in your order! ❤️
Il Makiage is consistently high-quality high service high innovation. I love their products and I love their company.
Reply from IL MAKIAGE New York2026-08-02
Thank you so much for your love and support! We're thrilled to hear you’re enjoying all your products from us. We can’t wait to help you discover even more favorites in the future! 🤍
I got the foundation woke up this way and I’m a little disappointed. I don’t see the coverage that the ad shows. I feel this foundation is very expensive, but I can get the same or better coverage from a three dollar foundation that I purchased from Walmart.
Reply from IL MAKIAGE New York2026-08-02
Hi Michelle, we are sorry to hear you aren't loving the product! Please contact [email protected] explaining your situation and they’d be helpful to provide useful application tips or can provide a better product recommendation suited to your needs.
Probably my favorite brand! I have tried everything and it becomes an instant obsession where I’m not sure if my makeup routine can live without it. The concealer! Literally the best ever. The eye cream. The face creams, the tanner! Ugh I haven’t found a product by them that I don’t love.
Reply from IL MAKIAGE New York2026-08-02
Thank you so much for your love and support! We're thrilled to hear you’re enjoying all your products from us. We can’t wait to help you discover even more favorites in the future! 🤍
I’ve used their products for years and they work! So given the opportunity, I decided to try two more of their products! Can’t wait to see the results!! Very rarely have I had to deal with their customer service but when I did they were professional and knowledgeable.
Reply from IL MAKIAGE New York2026-08-02
Thank you so much! We're thrilled to hear you love the makeup—it means a lot to us! If you ever need any tips, recommendations, or just want to share your look, we’d love to hear from you! 🤍
C
Christina H. · 2 reviews · Verified · Experienced 2026-08-01 ·
★★★★★
I like that I can modify my shipments
I like that I can modify my shipments. I just wish I got more detailed information about what is coming and when.
Reply from IL MAKIAGE New York2026-08-02
Hi Christina! We value your feedback and will share it with the proper teams.
Their product and customer service are EXCELLENT! I have been a customer for 5 years (55 year old woman) and my skin is amazing and youthful because of them (and perhaps some pretty decent genes).
Reply from IL MAKIAGE New York2026-08-02
We're delighted to hear this! We truly appreciate your support 🤍
Love the products!! The no filler primer is AMAZING!! I would recommend a way to know when it is running low. The packaging is beautiful and clingy, however not practical for a $49 dollar product .
Reply from IL MAKIAGE New York2026-08-02
Hi Jen, thank you for your feedback! We're always trying to outdo ourselves and appreciate your input. If you have any other concerns, feel free to reach out via email at [email protected] 💌
Thank you so much for your love and support! We're thrilled to hear you’re enjoying all your products from us. We can’t wait to help you discover even more favorites in the future! 🤍
Misleading "Try Before You Buy" Checkout Experience
I appreciate your products, but I'm disappointed with my ordering experience. The "Try Before You Buy" promotion led me to believe I would have the opportunity to try the products before being charged in full. Instead, my card was charged the entire amount immediately. Had I known that, I may have made a different purchasing decision.
Reply from IL MAKIAGE New York2026-08-02
Hi Marlo! We sincerely apologize for any confusion or inconvenience. The “charge” you noticed is actually a pre-authorization—a temporary hold placed by your bank. Please rest assured that you have not been charged for any Try Before You Buy items unless you decide to keep them after your trial period ends.
Pre-authorizations are standard practice used by financial institutions to help secure transactions and ensure funds are available should you choose to keep your product. This process is clearly disclosed before you place your order and further explained in our FAQs.
If you have any additional questions or concerns, our customer service team is happy to help! You can reach them at [email protected].
