Inca Expert Travel (incaexpert.com) has a 5.0 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
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Eirik Orman · 1 review · Experienced 2026-06-22 ·
★★★★★
This was our first trip to South…
This was our first trip to South America. I contacted several companies and Juan Carlos was by far the most responsive and helpful. Everything went as scheduled and all involved were top notch. Without hesitation I would refer Inca Expert Travel.
Reply from Inca Expert Travel2026-07-08
Hi Eirik, thank you so much for your kind words! It truly means a lot to all of us.
It was such a pleasure helping you plan your Peru adventure, and we're so happy to hear that everything, from the itinerary planning and the transfers to the guide and trains, made your trip smooth and memorable.
Thank you for trusting Inca Expert Travel to organize your journey. We hope the wonderful memories you made in Peru stay with you for a lifetime, and we'd absolutely love to welcome you back for another adventure in the future!
Wishing you all the best, and thank you again for taking the time to share your experience.
I want to express our immense gratitude to Jennifer Bachman off Inca Expert Travel—the person who organized this beautiful, private trip for us.( Peru) For her patience, professionalism, and for making us feel not like clients, but like guests who were truly cared for.
We never felt like we were "with the company." And yet, the company never let us down.
After each of the seven flights we traveled, someone was waiting for us.
Every guide was wonderful, knowledgeable, and warm.
Every day was meticulously planned, yet relaxed.
It's a rare gift—and we thank you for it.
Jennifer—this trip was possible because of you.
It will stay with us forever.
Reply from Inca Expert Travel2026-07-08
Dear Ryszard,
Thank you so much for your incredibly kind words. It was such a pleasure helping you plan this journey, and knowing that you felt so cared for and supported throughout your time in Peru is the greatest reward I could ask for.
What you described is exactly the experience we always hope to create: one where everything feels seamless and personal and allows you to simply enjoy the beauty of the journey without worry. I’m so happy to hear that each guide, transfer, and experience came together in a way that made your trip feel both special and effortless.
Thank you for choosing Inca Expert. I look forward to hearing from you in the future, whenever you’re ready to plan your next adventure in South America!
Warmly from Lima,
Jennifer
Debbie at IncaExpert helped us plan a trip of a lifetime. I gave her a list of experiences and she scheduled it all - hotels, drivers, tour guides. It was the perfect balance of activity for our active family of 4. The dunes at Ica / seaside at Paracas / Lima / Machu Picchu / hiking trek into Machu Picchu/ Sacred Valley / tour guides (Angel and Huber) / drivers...everything was just exceptional and exceeded our expectations.
The agency was very welcoming to our needs and excel in service accommodations
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Entire crew was very professional.
They truly were top notch.
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Desh · 2 reviews · Experienced 2026-05-15 ·
★★★★★
This was one of the best travel…
This was one of the best travel experience I have every had . Not only did they help in a very short notice but they showed amazing resilience when things changed . The personalization and attention was heartwarming. I would pick these people anyday. Thanks again for making this a lifetime experience.
Reply from Inca Expert Travel2026-07-08
Hi Sandesh,
Thank you so much for your kind words and for taking the time to share your experience.
It was truly a pleasure assisting you with your trip, and we're delighted to hear that the personalization, attention to detail, and support throughout your journey made such a positive impact. Travel plans don't always go exactly as expected, so we're especially grateful that you recognized our team's commitment to adapting and ensuring you had an unforgettable experience.
Your feedback means a great deal to us, and knowing that we helped create a lifetime memory is the greatest reward we could ask for.
Thank you again for your trust and support. We hope to have the opportunity to assist you with another adventure in the future!
Warm regards,
Great travel booking company + personalized itineraries
Incredible trip and a very simplified way to plan travel! I had calls with my travel advisor to consider itinerary options and pick what I liked most. It was so helpful to have them book and organize everything for me including domestic travel, entrance fees for everything, private transfers everywhere, and adorable botique hotels. I wes met by a travel advisor as soon as I landed in Peru who gave me another overview of the itinerary and helpful, then dropped me at my hotel. The private rides they coordinated between all excursions were excellent, and the tour guides were so amazing! Everything about booking this trip through Inca Expert Travel was a breeze, and the trip itself was incredible!!
Reply from Inca Expert Travel2026-07-03
Dear Alicia,
Wow, thank you so much for your kind words! It truly means a lot to all of us.
It was such a pleasure helping you plan your Peru adventure, and we're so happy to hear that everything, from the itinerary planning and hotels to the transfers and guides, made your trip smooth and memorable.
Thank you for trusting Inca Expert Travel to organize your journey. We hope the wonderful memories you made in Peru stay with you for a lifetime, and we'd absolutely love to welcome you back for another adventure in the future!
Wishing you all the best, and thank you again for taking the time to share your experience.
Best regards,
Melany
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Susan Hamilton · 1 review · Experienced 2026-06-07 ·
★★★★★
Our hotels and guides were amazing
Our hotels and guides were amazing. Every detail was covered which made for a seamless travel experience. I would highly recommend Inca ecperts
Reply from Inca Expert Travel2026-07-03
Dear Susan,
Thank you so much for your kind words! I'm delighted that you enjoyed the hotels and guides, and that everything came together smoothly. Our goal is always to take care of every detail so our travelers can simply relax and enjoy the journey.
Thank you as well for recommending Inca Expert. It was truly a pleasure helping you plan this adventure, and I hope the wonderful memories of Peru stay with you for many years to come.
Warm regards,
Grecia
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Tony Villegas · 2 reviews · Experienced 2026-04-05 ·
★★★★★
The trip was amazing
The trip was amazing. Inca expert are amazing
Reply from Inca Expert Travel2026-07-03
Hi Tony!
Thank you so much! I am absolutely thrilled to hear that you had an amazing trip.
It was a true pleasure helping you organize everything, and hearing that you had such a great experience means the world to me and the entire Inca Expert Travel team.
Thank you again for choosing us, and we hope to welcome you back for another adventure in the future!
Warmly,
Maria
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BVB · 2 reviews · Experienced 2026-05-25 ·
★★★★★
Peace of mind on al the moving pieces of a Machu Pichu Trip
A trip to Machu Pichu has a lot of moving parts, planes, trains and automobiles, buses, timed entry tickets and it goes on and on. Inca Expert Travel takes all of those concerns off the table. They know the best hotels for the class of travel you want. They know the reliable, safe drivers to get you around. They know the really pleasant and knowledgeable guides to help you maximize your trip. Everything went extremely smoothly, with nothing but punctual, pleasant people. I highly recommend them.
Reply from Inca Expert Travel2026-06-15
Dear Brett,
Thank you so much for your wonderful feedback!
It means a great deal to hear that your experience was seamless from the moment you arrived until your departure. We know that a trip to Machu Picchu involves many moving parts, so I am delighted that everything came together smoothly and met your expectations.
Thank you again for placing your trust in us. It was a pleasure helping you plan this journey, and we would be honored to assist you with another adventure in the future.
Warmest regards,
Grecia
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Charlaine Carmen · 1 review · Experienced 2026-05-24 ·
★★★★★
Trust the Experts!
We had a wonderful trip to Peru, thanks to Inca Expert Travel. They planned all our connections, guides, and hotels, and did a great job. Our guides were all excellent and extremely knowledgeable and helpful. Out trip went from Lima to Cusco to Machu Picchu, then back to Cusco and home. There were a lot of moving parts, but everything went smoothly. The hotels were excellent and well situated. We were very happy with Inca Expert Travel.
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Aline · 1 review · Experienced 2026-05-11 ·
★★★★★
We had an amazing trip to Peru because it was perfectly planned by Maria and Inca Expert Travel.
We had an amazing trip to Peru because Maria had everything organized perfectly! All of our guides and drivers were fantastic! We never waited for our anyone and all our tickets were pre-purchased to ensure quick entries to all the sites. Our hotels were beautiful and everyone was very helpful during our time there. I would highly recommend Maria and her team - they planned the perfect trip for us.
Reply from Inca Expert Travel2026-07-03
Hi Aline!
Thank you so much for this wonderful review! It was an absolute pleasure helping you plan your vacation to Peru.
I am absolutely thrilled to hear that everything went so smoothly and that our guides, drivers, and pre-purchased tickets kept your trip seamless and stress-free. We always strive to make sure our guests don't have to worry about a single detail, so knowing you had quick entries and perfect timing means the world to me and the whole team! I'm also so glad you loved the hotels.
Thank you again for your kind recommendation. Whenever you or your friends are ready for another adventure, you know where to find me!
Warmly,
Maria
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margaret ginzel · 1 review · Experienced 2026-04-21 ·
★★★★★
Well planned with great communication…
Well planned with great communication from start to finish. We so appreciate the kindness and thoughtfulness of everyone we came into contact with. Our hotels were lovely with fantastic breakfasts to start our day. Special thank you to Maria our travel planner for listening to our expectations and coordinating a wonderful visit to her beautiful country.
Reply from Inca Expert Travel2026-07-03
Hi Margaret!
Thank you so much for your beautiful note! It was an absolute pleasure helping you coordinate your trip and listening to your ideas to make sure it was exactly what you envisioned.
I am so happy to hear that you felt well-cared for from start to finish and that you enjoyed our lovely hotels (and the breakfasts!). It always makes me so proud to hear such kind words about the warmth and thoughtfulness of our people here. Thank you for visiting my beautiful country!
If you ever decide to return for another adventure, you know where to find me.
Warmly,
Maria
Great Company!! Very responsive in planning the itinerary and making sure we were able to explore Peru and the Galapagos as we wanted to do. All connections and accommodations were great (and we requested economy accommodations). I was a bit worried about the tourist bus trip from Puno to Cusco (scheduled for whole day) but it turned out to be one of the best days on the trip as we got to see a side of Peru that most tourists don't. The countryside is amazing. Highly recommend.
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Desiré · 4 reviews · Experienced 2026-05-09 ·
★★★★★
I would give more than 5 stars if I…
I would give more than 5 stars if I could! We did a 10 day trip for 4 to Lima, the Amazon, Sacred Valley, Machu Picchu and Cuzco. The communication prior to the trip was fantastic (thanks, Max). When I asked a question it was answered quickly and comprehensively. Our guides throughout the trip were fantastic -- knowledgeable, friendly, and accommodating. The accommodations were great. Little details -- like being met at the LIM airport to shepherd us through checkin for our flight to Puerto Maldonado -- made us feel so totally comfortable. I will recommend Inca Travel Experts in a heartbeat!
Reply from Inca Expert Travel2026-07-20
Hello,
Thank you so much for your incredibly kind words! It was truly a pleasure helping you plan your Peru adventure, and I'm delighted to hear that everything exceeded your expectations.
I'll be sure to share your wonderful feedback with our guides and local team. They will be thrilled to know they helped make your trip so memorable.
Thank you again for traveling with us, and we hope to welcome you back to South America for another adventure someday!
Warm regards,
Max
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Jignasa Gora · 2 reviews · Experienced 2026-05-17 ·
★★★★★
Amazing experience with Inca Expert…
Amazing experience with Inca Expert Travel for our Peru trip! From Lima to Cusco, Machu Picchu and Rainbow Mountain, everything was very well organized. The service was excellent throughout the trip and the team was always available whenever we needed help or had questions.
We did have a few hiccups during the trip, but they handled everything efficiently and made sure our vacation stayed stress-free. Their quick responses and support really made a difference. Value for money.
The hikes, views, guides, transportation and overall planning were fantastic. Truly a memorable bucket-list adventure with so many beautiful experiences. Highly recommend Inca Expert Travel for anyone planning Peru! Special thx to Debbie & Andres.
Reply from Inca Expert Travel2026-06-15
Dear Jigna,
We are delighted to hear that you had such an amazing experience exploring Peru with us. It means a lot to know that you found the trip well organized and that our team was able to provide the support and assistance you needed throughout your journey.
Your kind words about the guides, transportation, hikes, and overall planning truly mean a great deal to us.
Thank you for trusting Inca Expert Travel with your bucket-list adventure.
We hope to welcome you back to South America for another unforgettable adventure in the future!
Warm regards,
Debbie
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Irv Christy · 1 review · Experienced 2026-05-14 ·
★★★★★
Inca Experts was Inca-credible!
Inca Experts was Inca-credible!
We (2 couples ages 59-65) used Inca Expert Travel to plan and coordinate our first trip to South America. Although both couples had traveled extensively through Europe and some to Asia, we were cautious about traveling to Peru. Melany from Inca Expert did an exceptional job with planning, communication, customization, and execution of our trip.
We wanted to see Machu Picchu and Lake Titicaca and then customized our trip by adding an extra day in the Sacred Valley. Melany from Inca Expert provided timely communication to all of us during the trip planning and resolved a small hiccup late on a Sunday evening.
Transportation throughout the trip was exceptional. There was always someone at each destination to guide us to our hotel or next destination. Drivers were always on time, attentive, and the vans were spotless.
Inca Expert arranged for two private guides for tours around Cusco (Thanks Ruth!) and Machu Picchu (Thanks Peter!). Both were extremely knowledgeable, great photographers (we took a lot of group photos), and took the time to answer our questions.
The hotels provided by Inca Expert were top notch. We upgraded our hotel in the Sacred Valley (Sol y Luna) and it was like we were staying in a botanic garden. Bottled and/or filtered water was provided at every hotel eliminating any worries we had about sickness during our travel.
We cannot recommend Inca Expert any higher. They made our bucket list adventure a trip to remember.
Reply from Inca Expert Travel2026-06-01
Dear Irv,
Thank you so much for your wonderful words and for trusting Inca Expert with such a special journey!
It was truly a pleasure assisting you, and we’re delighted to hear Peru became such a memorable adventure for all of you.
I look forward to helping you plan your next adventure whenever you’re ready.
Kind regards,
Melany
Our 1 week trip to both Machu Picchu, Peru and Uyuni Salt Flat, Bolivia was one of the best life time experiences! We really appreciate all the knowledgeable guides and safe drivers. All hotels are also exceptional. There are some glitches about pick -up time a few times, but we could communicate with local representatives right away. We really appreciate Anna and Melany for planning our wonderful trip!
Reply from Inca Expert Travel2026-06-01
Dear Makiko,
Thank you so much for your kind review! It was truly a pleasure helping you plan this adventure. I'm so happy to hear that you enjoyed Machu Picchu, Uyuni, and all the services along the way.
Thank you as well for your patience with the pickup-time issues. We really appreciate your understanding.
Wishing you many more wonderful travels ahead, and I hope to help you again in the future!
Warm regards,
Melany
Maria, our travel coordinator, did an excellent job developing a travel plan for us for our trip to Cusco, the Sacred Valley and Machu Picchu. She tailored our trip/tour so that we could include communities we were particularly interested in seeing, including Chinchero, where traditional weaving techniques have been used for hundreds of years. The entire trip was very well organized. In addition to Maria's excellent travel planning, an absolute highlight of the trip were our fantastic guides - Aracelis in the Sacred Valley and Cusco and Victor at Machu Picchu (additional shout out to our skilled driver Juan Carlos). Aracelis and Victor were hugely knowledgeable on Peruvian history and contemporary life in Peru. We learned so much from both of them and liked them both so much. In addition, every hotel we were booked into was high quality and comfortable. We highly recommend Inca Expert Travel. They truly made this bucket list trip an amazing, memorable experience.
What a fantastic experience we had in Peru thanks to Max from Inca Experts. The timeline of our trip, the logistics, the quality of hotels and guides we encountered made our overall experience flawless.
Reply from Inca Expert Travel2026-07-20
Thank you so much for your kind words! It truly means a lot to hear that you had such a fantastic experience in Peru.
It was a pleasure helping you plan your trip, and I'm so glad everything, from the itinerary and logistics to the hotels and guides, came together so seamlessly.
Thank you again for trusting me and Inca Expert with your journey. I hope to help you plan another South American adventure in the future!
Best regards,
Max
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John Wright · 2 reviews · Experienced 2026-04-20 ·
★★★★★
It started with Grecia and her…
It started with Grecia and her planning. She picked the perfect personal plan for us. The guides she selected were very knowledgeable and professional. I only wish they did Europe.
Jay Wright
