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Construction & Manufacturing

Industrial Safety Products

101 reviews

4.1101 reviews
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About Industrial Safety Products

Data updated
Website
industrialsafetyproducts.com
Category
Construction & Manufacturing
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
0% (0/19)
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About this business

Industrial Safety Products, where you can find the best products at the best prices. Take advantage of our buy in bulk, free shipping & save big!

Is Industrial Safety Products legit?

Industrial Safety Products (industrialsafetyproducts.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 75% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-28.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the remarkably fast delivery times, competitive pricing, and the exceptionally smooth online shopping process when acquiring necessary safety equipment. Consumers consistently note that the physical items received are exceptionally well made, highly reliable, and arrive promptly as promised on the website. However, some customers also noted frustrating delivery delays and persistent backorders that significantly postponed their expected shipments for weeks. A few reviewers experienced missing items within their delivery boxes, alongside ongoing difficulties with tracking information updates. People additionally mentioned unexpected return fees, minor sizing inaccuracies, and challenging signature requirements upon final package arrival.

Auto-generated from all reviews of this business. For reference only.

What people say

Horrible customer service

Horrible customer service. The product I ordered was defective. They replaced it with another defective product. I asked for a refund. They promised in writing a refund within 24-48 hours but that timeframe came and passed with no further response. I called customer service for over two weeks - each time being told the refund was being processed to no avail. Yesterday I was promised a callback within 30 minutes. That didn’t happen. Today, after yet another call and another complaint, they finally issued the refund. I don’t know if this was incompetence or a sham - regardless, take your business elsewhere.

Shipping costs

Free shipping on certain items is great, but I would have liked to add several other items that were not included in the free shipping promotion, the shipping costs on those items was the deciding factor of why I didn't order anything else. If the shipping costs were more reasonable, I would order more from ISP.

Good! but contingencies are considered.

The items (Ethernet Encoders) took a while to come in. But thankfully I was buying them for backstock; I would be screwed in an emergency situation. BUT the biggest concern of mine is that this is not an item as can "test". So I have no way of knowing whether or not these encoders work.

Excellent Pricing and Customer Support

ISP itself it great. Fast service and great pricing. Problem is their carrier. Tracking isn't always great and a couple times they've not delivered an item they said was delivered, I contact customer support, then the item shows up the next day. This is a hassle on both ends. Tracking shouldn't be difficult.

It was easy to find the product I was…

It was easy to find the product I was looking for and at a reasonable price. Appreciated the fast shipping. However, there seemed to have been a problem with the labels on one of the boxes so it had ended up in a very different location on the campus (we are a large university) and I am not sure why that was. Thankfully, the folks whose department it ended up in found my name and number from university directory and let me know that it was at their mail room. It took me a bit to find it and it would've been hard to bring it over to the proper location if the package had been bigger/heavier. some customer support on the same would be helpful.

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