Initial Australia (initial.com.au) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 33% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
Customer service is always wonderful and with a smile and very helpful always on time.
5 Star rating thank you Renee! We really appreciate you taking the time to rate Angela's service so highly. Our Technicians are highly-trained and work with our customers to provide quality services. We will ensure that your Technician, Angela is recognised for efforts!
Extremely happy with our service all year round.
Thank you for taking the time to leave us a review and rating our technician Kylie so highly, Amanda ! We are so proud of her work and happy you have experienced her great customer service. Thank you.
Service is excellent
5 Star rating! Thank you Bev! Our trained and qualified technicians strive to meet all requirements to satisfy our customers. Our services are designed to be as stress free and efficient as possible! We will ensure that your Technician, Kylie is recognised for efforts!
5 Star rating! Thank you for taking the time out to review us Gary! Our team works extremely hard to go above and beyond for our customers! We will ensure that your Technician, Kylie is recognised for efforts.
The ladies complete the job in a friendly, professional manner.
5 Star rating! Thank you Bernie! We love passing on positive feedback to our team, and valueing their hard work. We will ensure your technician Amanda is recognised for efforts. Thank you.
Fantastic friendly service. Prompt and efficient
5 Star rating thank you Renaye! We really appreciate you taking the time to rate Kylie's service so highly, thank you. Kylie will be really pleased to see your wonderful praise.
Wonderful service. Always on time and efficient.
5 Star rating thank you Kat! We are very pleased to hear that you're satisfied with our services as our team works extremely hard to go above and beyond for our customers! We know our customers have a busy schedule so we try to be prompt. We will ensure your technician Kylie is recognised for efforts!
5 star review thank you Terri! We love hearing our customers are happy with our quality and efficient services we provide. We know our customers have a busy schedule so we try to be prompt. We will ensure that your Technician, Kylie is recognised for efforts!
Excellent, Friendly Service
5 star review thank you Annika! We love hearing our customers are happy with our quality and efficient services we provide. We will ensure that your Technician, Cheryl is recognised for efforts!
Excellent service from the lady that visits us, I'd give her 10 stars if I could
Thank you so much for your 5 Star rating Christine! Kylie our Technician will be really pleased you have rated her service this way. We will ensure your technician Kylie is recognised for efforts. Thank you.
Kylie completes her duties professionally and exceptional well, with a bright and bubbly attitude. It is a pleasure to work with Kylie.
Thank you for taking the time out to review us Hayley. We are very pleased to hear that you're satisfied with our services as our team works extremely hard to go above and beyond for our customers!
Very Happy. Angela has great customer service and is compliant with company processes. Thanks
5 Star rating! Thank you for your review Chris. We love hearing our customers are happy with our quality and efficient services we provide, your technician Cheryl will be delighted to see your praise.
Hi , When Cheryl come into AWH she always happy and friendly and does a great job Thanks Andrew
Thank you for the 5 star rating and positive feedback Andrew ! We are extremely pleased to hear your experience, thank you so much your technician Cheryl will be delighted to see your praise.
We have nothing but the best experience with Sonia the lovely and very professional cleaner driver. She is very fast, inviting and efficent and we never have an issue with our washroom accessories.
Thank you for taking the time to leave us a review and rating our technician Sonia so highly, Annie! We are so proud of her work and happy you have experienced her great customer service. Thank you.
Always very pleasant - thank you for your assistance
Thank you for taking the time to leave us a review and rating our technician Kylie so highly, Tanya! We are so proud of her work and happy you have experienced her great customer service. Thank you.
GREAT AND EXCELLENT SERVICE HIGHLY RECOMMENDED
5 Star rating thank you Doreen! We really appreciate you taking the time to rate Sonia's service so highly, thank you. Sonia will be really pleased to see your wonderful praise.
Thank you for your review Nadine. We love hearing our customers are happy with our quality and efficient services we provide. Your technician Angela will be happy to hear your positive feedback.
Our service person is always polite and professional and asks questions if needed. Thank you. Kerrie
Thank you for taking the time to leave us a review Kerry. We are so proud of you technician Sonia's work and happy you have experienced her great customer service. Thank you.
Great staff and very professional particularly our Angie.
5 Star rating! Thank you Kaye! We love passing on positive feedback to our team, and valueing their hard work . We will ensure your technician Angela is recognised for efforts. Thank you.
Great service and even better customer service.
Thank you for taking the time out to review us Robbie! Our team works extremely hard to go above and beyond for our customers! We will ensure that your Technician, Sonia is recognised for efforts.
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