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Media & Publishing

Inkifi

101 reviews

4.5101 reviews
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About Inkifi

Data updated
Website
inkifi.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
45% (5/11)
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Is Inkifi legit?

Inkifi (inkifi.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 45% of negative reviews. Last updated 2026-08-10.

What people say

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Daniel Robinson · 5 reviews · Experienced 2026-07-01 ·

Quick turnaround and a beautiful…

Quick turnaround and a beautiful quality print. Secure packaging. Would definitely use again for those special pictures that don’t deserve to stay in the “cloud “

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Steven Lefebve · 2 reviews · Experienced 2026-07-01 ·

Easy to use app

Easy to use app. Quick turnaround. High quality product. They do exactly what they say

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Alyssa Adams · 1 review · Experienced 2026-07-02 ·

Photographer Recommended!

These are the highest quality prints I have ever received! The size, the coloring, the clarity, the material- everything is amazing. As a photographer, I tend to have high standards for photos I have printed, and Inkifi does it every time. I love having the small prints on hand for scrapbooking, putting them in cards and giving them to friends and family- the perfect little addition to a gift!

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Matt Higgins · 1 review · Experienced 2026-06-17 ·

Brilliant product, awful customer service

I'll start by saying the product is brilliant, I'm very happy with the 12" lay flat photo book. Not cheap but well worth the money to create something truly special and the web app is intuitive once you begin using it. The two stars are for an absolutely horrendous customer service experience. Firstly the webchat seems to be manned by an AI chat bot that spouts inaccurate answers to important questions. Receiving a reply from a human by email takes over 24 hours and is equally inaccurate. There is a phone number you can ring and two very empathetic employees spoke to me and both promised me a call back which unfortunately never happened. I was told (by a human) twice that my order would definitely arrive by 17th June (which was the latest I could receive to present the book to my dad in time for his birthday). Despite paying for the fastest courier delivery it actually arrived on 2nd July - so definitely factor that in if you plan on using this company. I think the worst part was that I wasn't told there was a delay until the date I was promised it would arrive - and that was only because I chased it, and even that took several hours to get a final response. I was offered a refund on the shipping but very little in the way of an apology. Despite detailing how this book was the missing centerpiece to a special 70th birthday celebration, how I felt let down that they'd not kept their word on delivery times, been extremely passive on customer care and left me to keep chasing them for a response, all I got was a 'sorry for any inconvenience this may have caused'. This has left me thinking either they don't care or the customer service is too swamped fighting other fires and I'm not sure which is worse.

T
Talia · 4 reviews · Experienced 2026-05-06 ·

Cancelled Order, No Communication, and No Refund

I am incredibly disappointed with the complete lack of service from Inkifi. I ordered a photo book for a colleague’s retirement, only to discover weeks later that the order had been randomly cancelled. I received absolutely no email, notification, or refund. When I realised what had happened and tried to resolve it, the customer service was nonexistent. I called the office numerous times. Every time, I was told the person on the phone couldn't help but that I would receive a call back by a specific date and time. This happened four times, and all four times the time passed with zero response. It has now been two months and I still have heard nothing from Inkifi and had to go through my credit card company to initiate a chargeback just to get my money back. No idea how there can be so many positive review, given how poor the company behaved in this scenario. It has been an absolute shambles from start to finish and had to remake the retirement gift with another company.

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Amy · 3 reviews · Experienced 2026-06-17 ·

I am enthralled with Inkifi’s products

I am enthralled with Inkifi’s products! I’ve ordered several times buying different print products and love them all. The quality is A+, including image reproduction and feel of print. As a new grandmother I am very pleased to send out these exquisite gems to friends and family! Delivery is fast and communication has been good.

K
Katherine Footer · 1 review · Experienced 2026-07-02 ·

As a photographer I highly recommend Inkifi

As a photographer I use Inkifi for my own family prints and recommend them to customers for fine portrait quality prints too. I love the range and style of photobooks and the quality is exceptional. Wouldn’t print with anyone else.

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Fiona Bennett ORDER ID · 14 reviews · Experienced 2026-06-11 ·

3rd time using Inkifi & will use them again!

This is the third time using Inkifi! My first order was a personalised photo ‘diary’ book for my Mum, the second was a photo book for my friend - and both of these were amazing! This 3rd time I ordered a large multi picture photo frame (as a gift for my auntie) and as always the website was easy to navigate, with lots of choices and downloading my photos was so simple! The frame didn’t take long to arrive and it looked fantastic - such great quality! I’m glad I found you Inkifi 😁

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Fay C · 8 reviews · Experienced 2026-06-21 ·

Just what I was after. Perfect!

I wanted a photo frame with multiple pictures to capture the first 6 months of our babies life. I looked at a similar one on The White Company for double the price, and of course it comes empty so you have to fill it yourself. I also found a similar one at another large retailer but it didn’t hold as many photos. When I found the moments frame on Inkifi’s instagram, it was everything I wanted and had been looking for. The fact you upload your photos and the frame arrives with all the photos in is just amazing! It was really easy to create and it even gave me the option to move each photo into position to ensure all the pictures were perfect and how I wanted them. Delivery was so quick too! Both the photos and the frame are of high quality. I’ve already had lots of comments on it and have referred my friends. Highly recommend! Will definitely shop here again.

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Sarah McConnell · 2 reviews · Experienced 2026-06-08 ·

User-friendly photo gifts

Every year, I create a set of photo magnets for my parents with pictures of them and my son from the last year. The interface is user-friendly, the price is reasonable, and the magnets look very sharp.

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Paul Turner · 2 reviews · Experienced 2026-06-30 ·

Simple Process, Great Quality

Very simple process, great quality prints. Will definitely be using Inkifi again!

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sophy wallace · 1 review · Experienced 2026-06-15 ·

Couldn’t believe how quickly the photos…

Couldn’t believe how quickly the photos arrived and great quality. Just in time for Father’s Day! Would highly recommend

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Anna Watson · 40 reviews · Experienced 2026-05-31 ·

Small prints

I like the option to buy small prints for scrapbooking and Inkifi provide excellent quality prints at a good price. Delivery is quick and I will be using them again!

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Lucy · 3 reviews · Experienced 2026-06-15 ·

Amazing quality and so quickly turned…

Amazing quality and so quickly turned around - would highly recommend. Fantastic gift for a birthday.

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Nicole Smith · 2 reviews · Experienced 2026-06-25 ·

Great quality photos

Great quality photos, affordable and shipped very fast! Highly recommend.

J
Jason T. · 5 reviews · Experienced 2026-06-29 ·

Fantastic printing service

Fantastic printing service. Really love the care and attention that goes into each order, the quality of the materials, the range of products and the honest and attentive customer service attitude. Couldn't be happier and will definitely be a repeat customer.

C
Customer · 7 reviews · Experienced 2026-06-26 ·

Love the square pictures ♡

Love the square pictures I've had printed in lustre. The more photos I have printed the higher the discount per photo, making it more worthwhile me ordering 240!!

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Iqra Ali · 3 reviews · Experienced 2026-06-01 ·

What a great family business

What a great family business! I needed some photos printing Polaroid style, and Inkifi was recommended to me by a friend who used them a few years ago. I was happy to find they were still in business. I ordered over 100 photos and even though I made an error with my order the customer service team helped me cancel my order so I could place it again. The photos arrived very quickly and I used them for a friend’s photo scrapbook gift. I know that she will love it. Great service 10/10

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Samantha Smith · 1 review · Experienced 2026-06-24 ·

Best photo book I’ve ever ordered

This is my fourth purchase from Inkifi (previously ordered a batch of photo prints and 2 x photo calendars). This time I ordered a photo book. The quality (as usual) is excellent, delivery was quick and the website is really easy to use. I have made photo books on other websites but the quality and finish of this one is so much better, the paper is very thick and smooth. I will continue to order from Inkifi, would 100% recommend.

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Liz Watts · 3 reviews · Experienced 2026-06-20 ·

High quality prints delivered quickly

I’ve ordered from inkifi on a number of occasions & am never disappointed. Uploading & editing is super easy & the prints are always great quality & are processed & delivered really quickly!