InterServer

InterServer saves lives

InterServer saves lives. They are a very valuable company to me. They restored my deleted data from their backup in a very short time.Sajan Samuel provided excellent support for me. Thank you so much, Sajan Samuel. Thank you, InterServer.

I had a issue about my account and i…

I had a issue about my account and i couldn't see my subscription service. But Nagendra support me very quickly and she/he was very helpfull. Thanks..

Brilliant service.

Customer service is very responsive and solve any issues fast and professionally. Brilliant service.

2740140

Customer ID: 2740140 My account has over 10 active referrals that passed the holding period (some up to 132/90 days pending), but InterServer never paid out my commissions. Instead of paying, you suddenly closed my account without any clear explanation. Why was my account deleted and payout refused? Account ID 2740140

Very patient and even took the time to…

Very patient and even took the time to explain to me how I can change my dns

Great VPS

Great VPS! Fast, lightweight, and stable. The performance is excellent for WordPress hosting, and the support team was helpful. I'm very happy with my purchase and would definitely recommend interserver.

Outstanding Support Throughout My Hosting Migration

I am extremely satisfied with the technical support provided by InterServer throughout the entire migration process from my previous hosting provider. I would especially like to recognize Sajan Samuel for his outstanding assistance. He guided me, supported me, and followed up on every step of the migration until the entire process was successfully completed. His professionalism, patience, responsiveness, and commitment made the experience smooth and reassuring. I sincerely appreciate the high quality of service I received and highly recommend InterServer for its reliable technical support, personalized attention, and excellent customer service.

Good hosting and reasonable cost with…

Good hosting and reasonable cost with wonderful customer support and service

Fantastic service, newbies read

In reading the reviews about Interserver, I feel like I am in a minority. It seems most of the people who have posted reviews are experienced techies or businesses that use Interserver for its server services. As someone with only very basic technical knowledge, I struggled a bit to understand the migration process and needed a lot of hand holding and explaining throughout. This is where Interserver was incredibly helpful. They really do have top notch support. They got me through the migration process with one of my two websites intact. This is through no fault of theirs. One of my websites will need to be redesigned but that's because of an issue with the old webhost that only became clear to me during the migration. So this next part is where things got tricky. I tried using their website builder app and found it a bit difficult to use. I am not a techie, but I've built several simple websites over the years. I find their web builder to be slow and a bit clumsy to use. After several attempts, I decided I will rebuild my site using WordPress, which has its drawbacks too, but I think will be better to navigate. So just be aware of that if you're totally new to web building and not terribly experienced. Aside from that one issue, I totally recommend them. The price packages are more than fair. They offer a ton of options. If you're a small business on a budget, you may need to learn a little html or WordPress. But customer service will absolutely talk you through all the necessary steps to get set up. They are the most responsive tech support I have encountered in years. Fasal was a lifesaver! I kept him busy for several hours asking so many questions during migration. I forgot to mention that my migration was not straight-forward because my old web host did not have cPanel nor DirectAdmin. (I didn't even understand what those things were.) So I had to perform some of the migration myself. I felt very lost. But Fasal kept answering my questions as they came up with courtesy and patience, which I 100% appreciated!! Totally worth it.

Excellent and timely customer support

Excellent and timely customer support; they go out of their way to resolve any issues. Very powerful servers. The best web server I've found in 24 years. --- Un servicio de soporte al cliente excelente y a tiempo, se esmeran por solucionar. Servidores muy potentes. El mejor Servidor web que he encontrado en 24 años.

I was a very loyal InterServer customer…

I was a very loyal InterServer customer since 2012, but over the past few months, the performance has declined significantly. The website speed has become very slow, and frequent downtime has made the situation even worse. What’s more disappointing is the quality of customer support. Whenever I contact them, I often receive generic BS replies from some indian support agents who don’t seem to understand the actual issue. Instead of investigating the server-side problems, they simply suggest installing plugins or updating WordPress and PHP. My PHP version is already updated to 8.3, which is the highest version available in my hosting panel, yet they still told me to upgrade from 7.4 to 8.4. This makes no sense. The customer service experience has become a complete disappointment. Everything used to work great in the past, but the quality has noticeably declined over the years.

The support is awesome

The support is awesome. Service is Superb. Cost: Unbeatable!!!!

the agent I chatted with...Bibin Varghese

the agent I chatted with, Bibin Varghese, was able to identify why I could not connect to upload my files...I was 2 minutes away from finding a new service. He listened to me then verified several settings then identified the exact problem, corrected it, and now I'm a very happy camper. He was patient enough to make sure all my other settings were correct. Enough said - I'm happy. Wayne.

Trust in customer service

Issues fixed

Thank you for the update and for finally resolving the server-side issues. I can confirm that the websites are now accessible again, and performance appears to have improved after the changes made. I appreciate the apology and the additional work done, including enabling MySQL Governor. However, the approximately 10 hours of downtime had a serious impact on my live services and users, so I hope future critical server-side incidents will receive much faster escalation and resolution. I will continue monitoring the websites for stability over the next few weeks. Thank you for resolving the issue. Regards

Very bad support

Very bad support. If you are student dont waste time on their student hosting plan coz verification takes too much time, almost impossible, support via ticket is hell annoying. They will just waste your time and internet data.

Customer support is at top level

Customer support is at top level, very grateful with them.

Disappointing experience with…

Disappointing experience with InterServer. As of July 20, I still have two sales pending, and I have not received payment for sales from last month or this month. Some of my sales remained pending for more than four months. After waiting all that time, several of those sales were marked as rejected without a clear explanation. ID: 923214 I will update my review once this matter has been resolved.

"I bought a server from Interserver

"I bought a vps server from Interserver, Inc. The server prices are low, but when I was adding my bank card, they charged me $1.50 and never refunded it!"

Alrighty my pure rating

Alrighty my pure rating, So I have been using InterServer for close to an month now, Their servers are 100% perfect, It was my first time ever using their services, So far everything is great and I just upgraded my server softwere that is being hosted by this company the staff who help are Absolute legends. I 100% recommand using them for servers and all.