In the Light Urns

Hi Donna, Thank you so much for your wonderful review. We’re truly honored that you found an urn that felt so fitting for your husband. The toolbox design is a very special tribute, and we’re glad it reflects his love for his tools and the incredible things he could build. Thank you for trusting us to help create something meaningful to honor his memory. Best Wishes, Susan Fraser

Hello, Thank you so much for your 5-star review! We’re thrilled to hear the process was easy and that the urns turned out so beautifully. Knowing your entire family was impressed truly means a lot to us. We appreciate your trust and are honored to help create something so meaningful -Susan Fraser

Hi James, Thank you for your feedback. We’re glad the urn arrived, but we’re truly sorry to hear it had a chip on the corner. That’s certainly not the experience we want for our customers, and we appreciate you bringing it to our attention. Please don’t hesitate to reach out to us at [email protected] so we can make this right for you. Warm Regards, Susan Fraser

Hi EJ, Thank you so much for taking the time to update your review and share your experience. We truly appreciate your honesty and are grateful for the opportunity to make things right. Your kind words mean a great deal to our team, and we’re thankful for your patience and understanding. It was our privilege to assist you, and we sincerely appreciate your support.

Hi Stacey, Thank you so much for your kind words! We’re thrilled to hear that Lauren was able to assist you and ensure your order was exactly as you wanted. It means so much to us that the urn for your Momma is perfect, and we’re honored to have been part of creating something meaningful for you. Your recommendation truly means the world—thank you! Susan Fraser

Hi Kelli, Thank you so much for your 5-star review! We’re thrilled to hear the necklace was exactly what you were looking for. We truly appreciate your support! Susan Fraser

Hi Lindsey, Thank you for your 5-star review! We’re so glad you’re happy with the urn and that it turned out beautifully. We truly appreciate your support! Susan Fraser

Hi Mary, Thank you so much for your 5-star review! We’re thrilled to hear that you love the urn and that the size, design, and personalization were perfect. It’s wonderful to know others are asking about it too! We truly appreciate your kind words, recommendation, and support. Susan Fraser

Hi Katie, Thank you so much for your 5-star review! We’re honored that you chose our urns to celebrate your mom’s life, and we’re so glad everything arrived safely and on time. It’s wonderful to hear that everyone appreciated the urns and that the personalization process went smoothly. We truly appreciate your kind words and support. Susan Fraser

Hi Teri, Thank you so much for your 5-star review and for sharing something so personal. We’re truly honored that you chose one of our urns to hold your husband’s ashes and to reflect something so meaningful to both of you. Your words are deeply touching, and we hope the urn brings you comfort and peace as you honor his memory. Susan Fraser

Hi Brittany, Thank you so much for your 5-star review! We’re thrilled to hear the piece was even more beautiful in person and that it arrived quickly. We truly appreciate your kind words and support. Susan Fraser

Hi Veronica, Thank you so much for your 5-star review! We’re glad to hear your urn arrived on time and was beautifully packaged. We’re especially happy your first purchase with us was a positive experience, and we truly appreciate your support. Susan Fraser

Hi Heather, Thank you so much for your 5-star review and for sharing your experience. We’re honored to have been a part of honoring your father, and we’re truly glad to hear that everything—from customer service to delivery to the urn itself—met and exceeded your expectations. Your kind words mean a great deal to our team. Susan Fraser

Hi Nisha, Thank you for your 5-star review! We’re so glad your visit left such a great impression and that you found exactly what you were looking for. It means a lot to know you won’t need to look elsewhere. We truly appreciate your support! Take care! Susan Fraser

Hi Teresea, Thank you so much for the wonderful 5-star review. We’re truly honored to hear that the urn and violin detail brought beauty and comfort during such a meaningful time. It means a lot to us to be part of honoring your loved one in a special way. Warm Regards, Susan Fraser

Hi Heather, Thank you so much for the 5-star review! We're happy to hear that everything arrived on time and just as you ordered. We truly appreciate your trust in us and are here if you need anything in the future. Warm Regards, Susan Fraser

Hi Darlene, Thank you so much for your 5-star review. We're truly honored to know that the Small Turtle urns met your expectations and could be part of such a meaningful ceremony. It's touching to hear that you involved your grandchildren—that sounds like a beautiful and heartfelt tribute Warm Regards, Susan Fraser

Hi Ariana, We're truly sorry to hear about the delay in your delivery, and we completely understand your frustration — especially after paying for 2nd day shipping. While we're glad the product met your expectations, the shipping experience clearly did not, and for that, we sincerely apologize. We’d love the opportunity to make this right. Please reach out to us directly so we can review the shipping charge and offer an appropriate resolution. Thank you for your feedback — it helps us improve and ensures we hold ourselves to the standard our customers deserve. Susan Fraser

Hi Rhonda, Thank you so much for your heartfelt 5-star review. We're truly touched by your kind words. Our team understands how meaningful and emotional this process can be, and we’re so glad we could support you with patience and care. It means a great deal to know we helped make this part of the journey a little easier for you. Please don’t hesitate to reach out if there’s ever anything more we can do. Warm Regards, Susan Fraser