5 Stars
Very responsive, & great customer service.
About Ionization Labs
Data updated- Website
- ionizationlabs.com
- Category
- Construction & Manufacturing
- Location
- United States · Austin
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 100% (2/2)
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Is Ionization Labs legit?
Ionization Labs (ionizationlabs.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Results are always available within the…
Results are always available within the specified time frame; hats off to ionization labs for being an efficient organization and pleasant to work with =)
Great customer service
Great customer service. Always helpful. Quick turnaround.
Logan is ALWAYS a tremendous help with…
Logan is ALWAYS a tremendous help with any questions I may have or issues I have.
customer service
All around great customer service and communication.
Great people to work with
I've been working with this team for about a year now and have to say they've been great and I will continue to work with them
zero constancy and never read…
zero constancy and never read instructions. Also only do potency and very limited scope at that as they cant read difference between THC isomers. Just go to Eurofins and save your $
Reply from Ionization Labs2022-05-12
Hello, Thank you for your review as we appreciate honest feedback. We apologize that you feel this way and are happy to resolve your issues if you may provide additional detail to your concern. Our goal is to be transparent with our clients so they can trust the results they receive from our laboratory. If you believe your results are incorrect, we can provide you with the data and evidence we used to quantify your results. We wrote a post explaining resolution of THC isomers. The post provides some information about Ionization Labs separation of D8-THC and D9-THC. You can access and read about it here - https://www.ionizationlabs.com/blogs/community-education/chromatography-101-resolution-of-delta-8-and-delta-9-thc. If you have particular concerns regarding your test results, please send an email to [email protected] so we may provide you the information you need in regards to your test. Thank you, Ionization Labs CTS Team
Ionization is great!
Ionization has been great to work with!! Logan is always available to answer questions and help me get my samples in order. When I ordered the wrong thing, Logan was right there to help me and make things right. Highly recommend Ionization Labs.
Highly recommend!
Amazing people and fast results!
Always has amazing service
They were easy to sign up with and fast…
They were easy to sign up with and fast turn around times. Well done
They always provide great service for…
They always provide great service for our testing and if we have any questions, they handle them right away!!
Always first-rate service
Always first-rate service, I would say consistently above and beyond. They really care about their customers. Joseph Evans H&H HempCo
Quick and very professional
Quick and very professional. Most affordable place I’ve found so far. Will be a continuing customer.
Great work
Great work! Enjoyed the experience.
Fast accurate service
Fast accurate service. Very Helpful when we had questions. Clear and precise print out of COA.
Excellent service and always on time or…
Excellent service and always on time or earlier with test results. Highly recommend.
Very professional team and services
Very professional team and services. Highly recommend to anyone needing potency testing for their cannabis products.
I'm new at labs
I'm new at labs. Katherine was knowledgeable, helpful, and patient. You have quite an asset there. I look forward to working with her and Ionization. Ron
The testing performed was completed…
The testing performed was completed timely and to satisfaction.