About Ionization Labs
Data updated- Website
- ionizationlabs.com
- Category
- Construction & Manufacturing
- Location
- United States · Austin
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 100% (2/2)
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Is Ionization Labs legit?
Ionization Labs (ionizationlabs.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Amazing customer service
Amazing customer service. Thank you for you hard work and fast results. Will use from now on.
Ionization Labs is our primary provider…
Ionization Labs is our primary provider for all industrial hemp testing and certification. Their people are experts in the field, solutions oriented, and continue to offer prompt service when we need it most. Highly recommend!
Great service
Fast, efficient, and well priced. Great lab.
Easy ordering and fast return
They are great at getting you your…
They are great at getting you your results fast and within or before the turn around time. Love the results come in color with picture of product tested. Also results come with a designated qr code on results paperwork and link is straight to their website and files. Almost all your regulatory requirements. Fast accurate and well priced for the quality of work and services. Their the only lab we use.
Trust worthy and reliable
Trust worthy and reliable. Will continue to use this company.
Reliable turn around times!
Excellent service and reliable turn around times!
Quick, affordable, great bulk pricing!
Fast and accurate
Fast and accurate Easy to interpret resumts
Super customer service
Super customer service, and fast turn around (as always)
A great Experience every time
A great Experience every time, I was not complete and having my forms filled out, and Victoria was very helpful in advising on how to get these completed and the testing done. I would give them more than five stars if I could.
My sample was received on Friday
My sample was received on Friday, and the results were in by the following Monday afternoon! I do not think I have ever had to wait a full 72 hours for my sample to be processed, many thanks on the speedy sample processing. I would highly recommend ionization labs as the whole process is very user friendly and the C.O.A. is easy to interpret. Cheers 🍻
Great Affordable Lab Services
This was my first time using Ionization labs. I sent in 9 samples for potency testing. They were dead on. I received my results in 3 days as promised. They also had the best pricing. I highly recommend them.
I absolutely love Ionization Labs
I absolutely love Ionization Labs! Testing is quick and results are amazing. I have two COA's from these great people and will not go anywhere else! Thank you Ionization Labs for your fast and diligent work and helpfulness!
Fast and Friendly
Fast and Friendly. Great work!
Excellent service
Fast turnaround
Fast turnaround. Great customer service.
Very responsive & Helpful
Our rep Victoria is always available to assist us with any issue we encounter! Very kind and responsive!
Sample came back hot .44%
Hard to find my results. Not sure what I did/didn’t do but I’d like to know what the results are on the tested material I paid for Once analyzed it came back hot. .44%. And I did everything correct. Sampler dragged his feet and didn’t show up for 10 days during the icy weather and it cost me a crop I’m asking the lab to retest the product now
Reply from Ionization Labs2023-02-24
Hello Joele, We apologize for not delivering your results in the expected timeframe. Please note that we received your TDA Official Sample on 2/16/23. We did reach out on 2/16/23 at 10:58am letting you know we were missing payment and our internal Chain of Custody, and that once we received both of those items we will be able to process your sample. We received the payment on 2/16/23 at 11:01am but still did not receive our internal Chain of Custody. We resent the confirmation email multiple times about completing the internal Chain of custody. We received our internal Chain of Custody 2/24/23 at 9:20 am. Unfortunately we cannot run any samples (TDA Official or unofficial sample) without the internal chain of custody which can delay the results until we receive that paperwork. We have offered to expedite these results, as well as reach out to you once those results are ready. Best, Ionization Labs CTS Team