Your company is VERY POOR in customer…
Your company is VERY POOR in customer service!
For over 20 years, Irwin Naturals has formulated best-in-class supplements that address a wide spectrum of health needs. Our extensive line uses an all liquid soft-gel delivery that offers superior advantages over hard-to-digest tablets and capsules.
Irwin Naturals (irwinnaturals.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. People consistently praise the remarkable delivery speed and shipping efficiency, frequently noting that packages arrive right on time without delay. Consumers also enthusiastically value the exceptionally high quality and therapeutic effectiveness of the wellness products, which provide reliable physical relief and greatly support daily health. However, some customers also noted frustrating issues with damaged items, specifically mentioning broken glass bottles and crushed capsules upon delivery. Reviewers additionally experienced occasional challenges when interacting with customer service representatives, alongside difficulties managing automatic subscription programs and dealing with product stock availability.
Auto-generated from all reviews of this business. For reference only.Your company is VERY POOR in customer service!
Ordering was very easy and my vitamins were delivered so quickly which is great. I love all the vitamins that I order. I never have an issue with them.
Product descriptions are thorough. Order processing is easy. Delivery is timely.
My product is shipped in a timely manner. When I have had to call for a change of address they were friendly and very helpful.
CBD sent much too soon, will delay next order.
NO HASSLE purchasing by phone. The representative was very helpful!
Until recently, no complaints. The last 2 times I ordered "Longer, Stronger Hair & Nails", many of the capsules were damaged - with the product inside spilling onto the intact ones. I'm guessing your packing methods or delivery staff are the problem.
Items were received quickly, the power to sleep pills work very well, I only take 1, and I almost immediately go right to sleep and wake up without being drowsy.
Irwin Naturals customer service is always helpful and informative. They are courteous and assist me to obtain my rewards
The product is the right for a hard working person and the delivery always on time.
great products great service
Results from my Prostra-strong and Joint Health are great. No side effects. Performs as advertised Tom C.
The customer service always exceeds my expectations. Fast shipping and right on time. I’ve used Irwin Naturals for a very long time. The CBD PRODUCTS are amazing!!!
Irwin Naturals is an absolute delight! This product works very, very well and is an exceptional value. I purchased three resealable pouches that contain the delicious 15 milligrams CBD + MELATONIN gummies. This fantabulous dietary supplement has regulated my sleep cycle, and definitely improved my overall quality of life. I am a grateful consumer. P.S. The resealable pouches are difficult to use though.
I've been using multiple supplements from Irwin Naturals for many years. I especially like the base they use for most all of there supplements. The fact that their base is in a liquid/oil form makes their supplements more easily absorbed. Their prices are reasonable considering the quality built into every supplement. I love their ingredient combinations and find them very affective.
Order was delivered in timely fashion and as needed.
Reliable, better then any other in reliability.
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