iSpring Water Systems (ispringfilter.com) has a 5.0 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Utilities and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
Take care of your agent Laurence very well. He is one of the rarest customer service agents ever. He was so patient and responsive with me. He took only 5 business days to solve my problem. You are lucky for having him in your company.
I recently installed the iSpring RCC7AK reverse osmosis system, and I'm very impressed with its performance. The system works exceptionally well, and the installation process was straightforward thanks to the clear instructions and helpful installation videos. I'd also like to recognize Jonathan from customer service. He was professional and responded very quickly and helped me with extending my warranty. His excellent support was greatly appreciated. Overall, I'm extremely satisfied with both the quality of the product and the outstanding customer service. I would highly recommend iSpring to anyone looking for a reliable reverse osmosis system.
Johnathan at iSprings was very helpful at getting our water pressure issue resolved.
Great system for well water. Easy to install with the instructions provided.
I still can’t believe I installed the system by myself and it works. It dropped my ppm from 130-150 to under 27 each time. I’ve gotten as low as 12. I can’t believe good tasting water was under $200 this whole time. Best $200 I’ve spent and it’s 6 stages. Also customer service is amazing you call and can get assistance easily. Thanks to Johnathan for the assistance.
Installed the Whole Home WGB22B and WSP50 at the source of the home well. The effects on the entire home both cold and hot water supply were immediate in water taste and smell. In home system filters and sediment screens are remaining far cleaner than before. The WSP50 provides a visual inspection of what is being filtered great addition. Local plumbing company did the plumbing per the iSpring drawings, 30min job no issues. Great Upgrade to our home well system.
The system has working fine but started to leak after 3 years. I talked to Jonathan and he was quick to send me replacement valve. Very good experience and fully supported and will recommend it to everyone.
Jonathan was very helpfull in answering all my questions
Johnathon and John B were great helping me resolve my problems. Robert was also a great help when I first started having problems. Customer service is awesome. Harold Hofmann
After a couple years of use my RO system started having continuous drainage issues. After connecting with customer service Laurence provided 10/10 customer service to help figure out the problem. Laurence helped trouble shoot many different solutions to the problem and provided great support and communication to make sure I got my system back up and running. I am very happy with my RO system and appreciate the amazing customer service team they have.
Jonathan was awesome, very knowledgeable about the products.
I installed the WGB32B filter system several years ago. I recently needed a replacement part for it and was having trouble with their website. So I called and contacted Jonathan with support. I described my issue and he knew exactly what I was talking about. He asked for me to send him a email and he would send me a comp part out. Wow. I was expecting it to be more difficult and expensive than that. Great customer service. Thanks Jonathan!
Jonathon was so helpful! He knew exactly what my issue was and moved forward to fix it.
I am in the process of installing the iSpring RO and needed some technical assistance. Jonathan was able to help me out and get me on my way to installation. An actual person answered the phone and I was able to handle my business in less than 2 minutes. Every company should handle their customers as efficiently!
When I first called for technical support to explain my situation, Jonathan answered my questions, and he asked to send a short video of the issue. I did, and I was very pleased to receive a very quick response from Jonathan and he has assured me a new filter is on its way to my residence. I appreciate good customer service and I received it from Jonathan. Thank you, Kevin M. Griffin
We purchased the iSpring RCC7 water filtration system 8 years ago and have been very happy with it. Recently, the air pressure for the water storage tank became low causing the water flow to slow significantly. Francis has been very helpful in answering our questions. He sent us a video showing how to repressurize the tank and that solved the problem quickly. Overall we have been very pleased with the customer service from iSpring, especially the support provided by team members like Francis.
I called the customer support line this morning and Jonathan was very efficient in assisting me with my issue. He explained the process in order to get parts needed shipped to our address promptly. Professional customer service support was much appreciated.
Robert was extremely quick to help me fix a part that was broken. He responded quickly and solved my issue.
Bought the iSpring Water RO system from Costco and installed under my sink. The water quality is supreme. However there was a strong vigration coming off the ASOV for some reason. I contacted the customer service and got hold with Francis, the problem was diagnosed and resolved very promptly. Thank you Francis.
61 reviews matching